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Job Type

Full Time

Job Description

Join Our Team as a Project Manager at Helo.ai by VivaConnect

Location

: Mumbai, India

Type

: Full-Time

About Helo.ai

At

Helo.ai by VivaConnect

, we're transforming how businesses communicate with their customers. From

SMS, WhatsApp, RCS, Voice,

to

Contact Centre Solutions

, we enable brands to build impactful connections. With over

24+ years

of industry expertise, handling

30+ billion engagements annually

, and partnerships with

Meta, Google

, and leading telecom operators, we're not just another companywe're

trailblazers in business communication

.If you're looking to kickstart your Project Manager journey with an organization that's all about

growth, innovation

, and

meaningful impact

, your search ends here!

About The Role

As a

Project Manager

, you'll take charge of IT and communication projects, ensuring they're delivered

on time, within budget

, and with exceptional quality. You'll lead Agile teams, collaborate with stakeholders, and make a real difference.

Your Day-to-Day Responsibilities

  • Project Ownership
  • Define project scope, goals, and deliverables.
  • Create project plans, timelines, and budgets.
  • Prepare quotes and effort estimates for stakeholders.
  • Agile Leadership
  • Lead sprint planning, daily stand-ups, and retrospectives.
  • Drive a collaborative and growth-focused team culture.
  • Partner with Product Owners and Business Analysts to track progress.
  • Stakeholder Management
  • Share regular project updates and ensure alignment.
  • Tackle challenges and remove blockers affecting timelines.
  • Team Collaboration
  • Build a productive team environment and offer constructive feedback.
  • Keep the backlog updated to reflect real-time project status.
  • Release Coordination
  • Oversee deployments and ensure proper testing.
  • Ensure compliance with SDLC processes and documentation standards.
  • Continuous Improvement
  • Bring ideas to improve project processes and tools.
  • Promote Agile best practices to boost performance across teams.

Your Growth @ Helo.ai

Here, growth is not just vertical it's holistic!

  • Get to work on cutting-edge tech and high-impact projects that challenge and inspire you every day.
  • Upskilling opportunities: Access resources, certifications, and mentorship to level up your skills.
  • Experience rapid growth in a fast-evolving, innovation-driven ecosystem.
  • Expand your leadership potential with opportunities to take on larger, more complex projects.

At Helo.ai, you'll grow fast, learn faster, and build a career you're proud of!

Knowledge & Skill-set Required

  • Education: B.E. in IT, Computer Engineering, or related field.
  • Certifications: Agile, Scrum, or PMP certification Big plus!
  • Experience: 2+ years in project management (bonus if you've been a Scrum Master).
  • Strong grip on project tools like Jira and MS Office.
  • Excellent communication, organizational, and problem-solving abilities.
  • Flexible and calm under changing scopes prioritization pro.
  • Detail-oriented, self-starter, and a true team player.

Why Helo.ai

  • Growth Playground: Be part of India's $2 billion CPaaS market and contribute to a booming global industry.
  • Big Impact: Work on high-ticket deals and partner with some of the biggest brands across sectors.
  • A supportive and inclusive work environment that celebrates YOU.
  • Opportunities to work on exciting projects, engage with people, and make an impact.
  • Employee Engagement Programs that make Mondays fun (yes, it's possible!).
  • Our Clients as a CPAAS giant : HDFC Bank ltd, State bank of India, Bajaj finance limited, Reliance brands, Motilal Oswal and many more
  • Endless Learning: Work closely with experts and access opportunities to enhance your skills.

Equal Opportunity Employer

At Helo.ai, we celebrate diversity and are committed to building an

inclusive

and

collaborative

environment for all.If you've got the passion, we've got the platform to help you

shine

.

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