Posted:8 hours ago|
Platform:
Work from Office
Full Time
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a part of Transformation Design and Delivery Team within Payment Operations you will be responsible for Operations readiness and change management responsibilities and executing strategic and transformational agenda regionally and globally. Job responsibilities Execute and deliver global change and transformation initiatives related to Blockchain settlements. Manage and align operations processes globally, ensure all operation procedures are compliance with local industry and regulatory rules and guidelines. Build exceptional relationship with business partners and stakeholders to drive business agenda and be the spokesperson for business on cross LOB forums and working groups globally Drive the risks and controls agenda including working with local operations managers on external and internal audits reviews/inspections, ensure sufficient internal controls and procedures to minimize risk. Drive go live and implementation activities including readiness checklist, production verification test Acts as the communications conduit to executive sponsor & project stakeholders; conducts regularly scheduled briefings/status updates including preparing project reporting, metrics, scorecards, etc. Drive and engage in People first related agenda Required Qualifications, Capabilities and Skills Minimum 5 years of working experiences in managing and executing payment projects within the financial services industry or payment technology area Experience and knowledge working on real time payment, cross border payments and ISO20022. Strong Project management skill, hands-on experience working on project execution and delivery including requirement analysis, review functional design, test cases, issues investigation and post implementation support Excellent communication (both oral and written), ability to create and deliver executive summary and presentations Proactive, self-accountability, work well with teams and independently, adaptable and quick to adjust to change, strong risk and controls mindset Effective time management skills to meet strict deadlines and team objectives Proven ability to identify opportunities and promptly initiate action and escalate potential risks to minimize impact Preferred qualifications, Capabilities and Skills Experience and expertise from other domains (trade and FX operations) will be considered Technologically savvy - Good working knowledge in Data Analytics/Data Visualization and/or Intelligent Automation on prior portfolios coverage is an added advantage Strong partnership record and team player with the ability to build effective relationships to leverage different parts of the organization Preferable Knowledge on Blockchain settlements, API
JPMorgan Chase Bank
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