Project Account Director

Responsibilities • Manage all aspects of the client business providing superior customer service while maximizing business opportunities • Responsible for meeting business KPI’s and development of business plans • Lead and manage all strategic channel planning activities associated with assigned account(s) • Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of industry knowledge and of the application to business challenges • Work with analytic partners to gauge performance and KPI’s to determine the extent to which the original objectives and strategies were met • Manage multi-disciplinary team ensuring all team members are delegated work appropriate for their level and experience and that the team remains challenged and engaged. • Understand client compensation structure and implications of plan changes • Acts as a positive role model through example • Proactively keep abreast of industry trends and share knowledge with team • Mentor the team to maximize individuals’ growth, and harness the strengths and opportunities of each team member • Work closely with their direct report to optimize any revenue opportunities within the agency at large • Delivering the project in qualitative & quantitative manner with meeting of customer & business expectations. Qualification/Experience • Minimum 3 years as GM /Associate Director/Director experience • Desirable Experience 15 years minimum: in Telecom domain in Projects/Operations • Education: Bachelor’s or Master’s Degree (BE/Science/Math Graduate preferred) • Desirable: MBA • Direct client service experience • Demonstrated supervisory, delegation and strong mentorship skills • Proven track record of client and team success • Proficient with Microsoft Office Suite Show more Show less