Programme and Project Services Manager

Some careers have more impact than others.

• Demonstrates good knowledge of Transformation Programme/Project Management Framework, supporting the creation of detailed plans including key activities and milestones.
• Extend strategic support to the Portfolio / Programme in defining required scope, quality, cost, and effort.
• Understands the impact of change requests to scope, time, budget, or effort and helps identifies the new requirements to deliver the project successfully.
• Tracks progress against the plan, looking ahead and removing roadblocks to delivery. Ask questions when they do not understand, takes ownership of problems, and escalates when needed (remaining calm, knowing when to escalate, escalates with possible solutions)
• Manages Risks and Issues through appropriate tracking and involving key members of the portfolio / programme /project team as appropriate.
• Develops communication and reporting strategy, coordinates between stakeholders for progress reviews, key decisions, documentation, and approvals.
• Tracks and reports financial performance metrics and builds budget control to manage expenses.
• Devise delivery strategies for the Portfolio / Programme Manager with programme/project mobilization including activities such as on-boarding resources and setting up the Clarity plans.
• Collaborate with Portfolio / Programme Manager to provide project governance and compliance, identifying and raising issues when necessary, monitoring tollgates and budgets as well as maintaining programme/project change control.
• Establishes and updates quality procedures, manages internal ad-hoc quality audits, reports quality variance and suggests corrective actions.

• Define, implement, and champion use of all the standard PMO methodologies, artefacts, and tools in a consistent manner, explaining the expected benefits resulting from their usage.