Posted:3 days ago|
Platform:
On-site
Full Time
The International Security and Loss Prevention (INTL SLP) team is seeking a Program Manager - Reverse Logistics (ReLo) to lead and scale security solutions across international regions (EMEA, AMET, LATAM, and APAC). The INTL SLP team partners with Operations and businesses to design mechanisms, standards, and policies that mitigate security risks and strengthen the End-to-End Secure Network (E2ESN).
In this role, you will build and oversee multiple initiatives within the ReLo vertical-addressing vulnerabilities across customer returns, the reverse supply chain, vendor returns, damages, and liquidation flows. You will drive the development of standardized processes, scalable solutions, fraud/theft detection metrics, and escalation paths to improve both security and customer experience.The ideal candidate is a self-starter who thrives in fast-paced, innovative environments. You bring strong program management expertise, organizational excellence, and the ability to navigate ambiguity while delivering results. Exceptional communication skills-both written and verbal-are critical to influence stakeholders and drive alignment across regions.Key job responsibilitiesKey Job Responsibilities. Lead the design and execution of security and loss prevention programs within Reverse Logistics (customer returns, vendor returns, damages, liquidation) to strengthen the End-to-End Secure Network (E2ESN).
- 5+ years of program or project management experience
- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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