Program Manager - Current Accounts - Prabhadevi,Mumbai

Relevant Industry Experience

The candidate should have 7-12 years of overall experience with at least 4-6 years in BFSI liabilities business, preferably in Current Accounts or MSME/SME banking

Objective of the Role

launching, operationalizing, and scaling

acquisition execution, servicing, campaign management, and business analytics

Role & responsibilities

Programme Execution & Partnerships

• Execute the go-to-market strategy for Current Accounts across key customer segments (SME, MSME, corporates, FinTech's).
• Drive tie-ups with aggregators, FinTech's, and SME platforms for Current Account acquisition.
• Act as a point of contact for ecosystem partners and internal teams for onboarding and integrations.

Stakeholder Coordination

• Collaborate with Tech, Product, Operations, Compliance, and Sales to ensure smooth account opening journeys (API, BYOD, physical/digital).
• Ensure operational readiness, timely resolution of client and partner issues, and SLA adherence.

Business Growth & Campaigns

• Support business targets by driving account acquisition, AMB growth, and product usage.
• Conceptualize and execute sales & marketing campaigns for SMEs/MSMEs in coordination with marketing teams.
• Monitor customer behavior and provide actionable insights to improve stickiness and balances.

Governance & Compliance

• Ensure strict adherence to RBI and internal compliance guidelines for Current Accounts.
• Maintain accurate MIS, dashboards, and reports for business tracking.
• Support regulatory and audit requirements by working closely with Compliance and Risk teams.

Preferred candidate profile

liabilities, current account management, or SME banking

• Proven ability to manage multiple stakeholders and deliver on business KPIs.
• Strong execution mindset with experience in programme/ project management.
• Good understanding of SME/MSME customer needs, transaction banking, and cash management.
• Analytical capability with exposure to data-driven decision making.
• Excellent communication, relationship-building, and presentation skills.

Key Competencies

Project & Program Management

• Business Acumen & Revenue Orientation
• Stakeholder Management
• Collaboration & Teamwork
• Customer Centricity
• Regulatory Awareness
• Problem-Solving & Execution Excellence
• Analytical Thinking

Interested Candidates Can share their CV to -7620044061 or nikhita@upman.in