Professional Services Engineer

As a Professional Services (PS) Engineer at Radware India, New Delhi, you will be a vital part of the Regional Field Support Organization, leading the technical initiatives for the deployment, design, and advanced consultation of Radware solutions. Your role involves working closely with Customers to implement and support Radware solutions on their premises, either on-site or remotely. **Key Responsibilities:** - Coordinate technical solutions with Pre-Sales Engineers - Demonstrate a deep understanding of customer requirements and customizations - Create detailed technical designs and documentation including SoW, LLD, ATP - Implement solutions as per agreed schedules and timelines - Troubleshoot and resolve technical issues during implementation, collaborating with back-office and R&D teams when necessary - Conduct technical workshops and consulting sessions with Customers and partners - Establish and nurture strong working relationships with key internal and customer personnel - Utilize at least 3 years of industry-relevant integration work experience in Networking and Security - Provide customer-oriented onsite support - Showcase expertise in L2/L3 Switching/Routing, L4/L7 switching/load balancing - Possess knowledge in firewalls, IDS/IPS, VPN, security consulting, SSL, and IPSec - Hands-on experience with Cisco, Juniper, and virtualization products (VMware, KVM) - Proficient in Linux environment and script writing in Bash, Perl, or Python - Demonstrate strong analytical and troubleshooting abilities for complex problems - Exhibit excellent written and verbal communication skills - Availability to travel locally and abroad, up to 30% of the time - Fluency in English, both written and verbal - Work during European business hours (Timezone CET/CEST) remotely **Qualifications Required:** - Familiarity with Radware products (preferred) or other Application Delivery products/solutions - Understanding of DoS attack mitigation solutions This role offers you the opportunity to be a part of a dynamic team at Radware India, New Delhi, where you will play a crucial role in the technical implementation and support of Radware solutions for Customers.,