Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Fortinet Technologies
>
Professional Services Consultant

Professional Services Consultant

Fortinet Technologies

9 - 14 years

9 - 14 Lacs

bengaluru karnataka india

Posted:15 hours ago| Platform: Foundit logo

Apply

Skills Required

troubleshooting ngfw

Work Mode

On-site

Job Type

Full Time

Job Description

You would act as a Professional Services Consultant to provide exceptional customer service for our loyal customers. The ideal candidate is energetic and passionate about working for Fortinet and supporting our customers while developing good and respected relationships with internal and external customers. This is a great opportunity to excel in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.

As a Professional Services Consultant you will:

Delivers assigned projects to the satisfaction of the Customer in collaboration with the PMO team including deployment, configuration, knowledge transfer, testing and troubleshooting of products and technologies in the customer environment.
Assists on site throughout a rollout, migration or go-live phase with a focus on minimizing risk and maximizing customer satisfaction.
Performs project risk analysis, reports escalated issues and implements mitigation plans.
Develops an understanding of customer engagements (objectives, project scope, business and technical requirements) to ensure expectations are met.
Produces project related documents including any required technical architecture diagrams. These documents might include High-Level Design, Low-Level Design, Migration Plan, Test Plan, Methods of Procedures, Network Implementation Plan, As-Built guide. Ensures that project documents are accurate, complete, current and stored appropriately.
Owns and contributes to the resolution of complex technical issues in relation to projects in delivery. Collaborates with the Customer and other teams (PS, Support and Sales Engineering).
Drives technical scoping meetings and develops statements of work with the relevant work breakdown structures based on accurate analysis of customers requirements.
Reviews peer documents for technical accuracy and quality assurance.
Manages time, and completes and submits administrative tasks in a timely manner.
Continuously works on developing knowledge and skills to remain proficient with the relevant Fortinet technologies, products and services by using self-study materials or by formal trainings.
Feeds back customer input with the aim of improving services and process.
Contributes to collateral such as templates, methodologies, best practice or lessons learned.
Mentors other consultants on Fortinet Professional Services practices and methodologies.

We Are Looking For:

9+ years experience in LAN/WAN/Internet consulting, support and/or administration.
8+ years experience with network security products.
Experience working as an IT security consultant or architect.
Expertise in at least five of the following technologies: NGFW, Email Security, Advanced Threat Protection, Endpoint Security, Application Security, Web Application Firewall, Network Security Management, SIEM, Network Virtualization, Software Defined Networks (SDN) and/or other cloud-based technologies.
Excellent presentation, communication and technical documentation skills.
Excellent troubleshooting skills with a systematic approach to problem solving.
Proven ability to work independently as well as in a team in a collaborative environment.
Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments.
Ability to adapt to shifting priorities, demands and timelines.
Flexible working hours.
Positive customer service attitude with excellent soft skills.
Ability to bring projects to successful completion.
Strong commitment, self-driven with good team leadership skills.

More Jobs at Fortinet Technologies

Senior Fullstack Engineer - Backend with Node.JS

Bengaluru

6 - 11 yrs

INR 20 - 35 Lacs

Inside Sales Representative

Bengaluru

1.0 - 4.0 yrs

INR 3 - 6 Lacs

Professional Services Consultant

Bengaluru

9.0 - 14.0 yrs

INR 30 - 35 Lacs

Regional Sales Manager

Mumbai

10.0 - 15.0 yrs

INR 35 - 40 Lacs

Fullstack Developer

Bengaluru

3.0 - 7.0 yrs

INR 14 - 24 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Fortinet Technologies

Computer and Network Security

Sunnyvale CA

Login to

Please Verify Your Phone or Email

Confirm Action

Professional Services Consultant