Production Merchandiser

As a Hand Embroidery - Production Merchandiser at Amal Embroideries located in Mumbai, your role will involve managing day-to-day tasks related to coordinating with clients, overseeing production schedules, ensuring quality control, and managing customer service. Your direct interaction with both artisans and clients is crucial to ensure timely delivery and satisfaction, while upholding the high standards of our studio. Key Responsibilities: - Coordinate with clients to understand their requirements - Oversee production schedules to ensure timely completion - Ensure quality control of all embroidered pieces - Manage customer service inquiries and feedback effectively Qualifications Required: - Strong communication skills to interact with artisans and clients - Experience in customer service and sales to address client needs - Knowledge of retail and marketing to promote embroidered pieces - Organizational and time management skills to handle multiple tasks - Ability to work collaboratively within a team for seamless operations - Previous experience in the fashion or textile industry will be advantageous - Bachelor's degree in Business, Marketing, Fashion, or related field Amal Embroideries is a leading hand embroidery studio with a commitment to sustainable and ethical practices. Our team of over 800 skilled artisans is dedicated to creating intricate and exquisite embroidered pieces for luxury fashion brands, architects, and artists. By supporting fair wages and a positive work environment, we aim to make a difference globally through the art of embroidery. Amal Embroideries is proudly certified SA8000 and B Corp, reflecting our dedication to social responsibility and ethical business practices.,