8 - 13 years
25 - 32 Lacs
Posted:3 days ago|
Platform:
Hybrid
Full Time
We are seeking a skilled Production Support Engineer with hands-on experience in US Healthcare (Medicare, Medicade, Hipaa, Claims) and .NET technologies.
The role involves monitoring, maintaining, and resolving issues in a healthcare environment to ensure the seamless functioning of production systems, especially those integrated and developed using .NET.
1. Provide production support for applications built on the .NET framework integrated with the Guiding Care platform.
2. Work closely with care management teams to support critical member-facing features, care plan modules, and clinical workflows.
3. Support batch jobs, file transfers, and interface integrations (e.g., HL7, EDI) with downstream systems.
4. Analyse recurring issues and implement root cause fixes and preventative measures.
5. Maintain documentation related to incident management, known errors, and system configurations.
6. Participate in on-call rotation and ensure 24/7 uptime for mission-critical systems.
Ascendion Engineering
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