Product & Partnership - Cobrand Card

About Times Internet

At Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India’s largest digital products company, we have a significant presence across a wide range of categories, including News, Sports, Fintech, and Enterprise solutions.

Our portfolio features market-leading and iconic brands such as TOI, ET, NBT, Cricbuzz, Times Prime, Times Card, TimesBlack , Indiatimes, Whatshot, Abound, Willow TV, Techgig and Times Mobile among many more. Each of these products is crafted to enrich your experiences and bring you closer to your interests and aspirations. As an equal opportunity employer, Times Internet strongly promotes inclusivity and diversity. We are proud to have achieved overall gender pay parity in 2018, verified by an independent audit conducted by Aon Hewitt.

We are driven by the excitement of new possibilities and are committed to bringing innovative products, ideas, and technologies to help people make the most of every day. Join us and take us to the next level!

Job Purpose

We are seeking an Product & Partnership - Cobrand Card- drive revenue growth through partnering with BFSI, NBFCs, Neo Banks, and Fin-tech companies. This role will be responsible for driving ARPU growth of our existing and expanding user base with a significant toppling impact. The ideal candidate will have experience in credit card integrations and partnerships between digital platforms and banks.

Roles & Responsibilities

• Drive journey efficiency and have good depth of Credit card onboarding journey and associated regulatory guidelines.
• Key spends projects —from conception to launch.
• Digital Initiatives to drive spends - Identifying the gaps, initiating and driving projects for automating processes, creation of user journeys (App & Website)
• Utilize qualitative and quantitative insights to develop hypotheses and build customer offers and communication plan
• Build and maintain strong relationships with key stakeholders at partner banks, including senior executives, business leaders, and relationship managers
• Drive the development and launch of innovative products, services, and solutions in collaboration with financial institution partners.
• Monitor and analyze key performance metrics to track the success of partnership initiatives and optimize performance
• Stay abreast of industry trends, regulatory developments, and competitive landscape to inform partnership strategies and decision-making
• Work with Marketing team of bank & times group on customer communication for offers
• Partner with engineers, designers, marketing, customer operations, strategy and analytics teams to rapidly develop and deliver projects
• Build strong relations with internal & external stakeholders
• Align closely with Customer Service to build and maintain a strong customer experience
• Ideate innovative acquisition concepts

Qualifications

• MBA from a tier 1 institute with 5 years + of business development, partnerships, or sales experience in fast-paced growth environment in banks, fintech or platforms with co-branded cards
• Comprehensive knowledge and experience of working in credit cards, payments, e-commerce, Fintech and/or technology enabled commerce businesses
• Experience in driving card spends, acquiring strategy, or payment partnerships with a deep understanding of the credit card industry and India market landscape. Relationships across key players would be valuable.
• Own and manage partnerships, drive business outcomes, and coordinate internal resources towards delivery of partnership goals. Develop, manage and deliver on account plans.
• Experience of successfully managing strategic clients and tracking client-centric strategies within a matrixed organization.
• Solution focused: connect the dots and leverage best practices, unafraid to make timely decisions in ambiguous, high pressure situations, quick to adjust/recover and reset priorities
• Positive, collaborative attitude, Prolific communicator
• Ambitious team player with the ability to manage the internal & external partners requirements and tasks in time sensitive situations
• Market Orientation: Ability to deeply understand market trends, partner ecosystems, and competitive strategies
• Business Acumen: Comfort with business strategy, portfolio prioritization, go to market and tracking key performance indicators, strong problem-solving skills
• Soft Skills: Be a team player and exercise leadership without authority, communicate effectively in different contexts
• Business Vision: Growth in acceptance and spends for Credit Cards products
• Customer Focus: Deep dive in user behavior by talking to real customers, analyzing data and seeing the products used in the real world
• Execution mindset: Understand the problems we are trying to solve and work closely with engineers, designers, data scientists, and other functions to define, iterate and ship an awesome sustainable product
• Communication: Build constructive relationships, communicate effectively with internal and external stakeholders, and have a great time doing it