Product Owner

Role Overview

As a Lead Business Consultant you will help implementation of Lending Solutions for global financial institutions covering Commercial Loan Servicing - Deal Creation into Servicing (DCIS) with a variety of deal types viz. Syndications, Participations, Bilaterals, Real estate, Asset-based lending, Letters of credit, Guarantees, Discounted instruments, Multi-currency, branch, portfolio, User-filtered values by portfolio, Complex credits

You should have hands-on experience implementing at least one or more leading Lending solution such as: Loan Servicing Solutions viz. Finastra Loan IQ, nCino, AFS Vision, Temenos

Key Responsibilities

You will lead mission-critical programs with accountability for business outcomes, stakeholder alignment, and the acceleration of straight-through processing (STP), operational resilience, and regulatory compliance.

Key Responsibilities

Program Leadership & Stakeholder Management

Own the delivery roadmap for Lending programs, align executive sponsors, and drive measurable outcomes (STP%, latency reduction, cost-to-serve, and operational KPIs).

Act as the senior escalation point for complex functional and implementation issues.

Solution Strategy & Architecture

Define future-state payment operating model and solution architecture, aligning with industry standards.

Evaluate build/buy/integrate options and vendor products; guide RFPs and vendor selection.

Requirements, Design & Integration

Lead discovery workshops; finalize business/functional requirements for payment initiation, validation, screening, routing, clearing/settlement, exceptions, and reconciliation.

Direct data mapping and transaction flow design across upstream systems and downstream systems; ensure field-level precision for migration.

Controls, Risk & Compliance

Partner with Compliance/Legal on regulatory change management.

Delivery Excellence & Testing

Govern end-to-end delivery across Agile/Scaled Agile or Waterfall methodologies; lead SIT, regression, performance, and UAT; sign off on readiness criteria.

Drive cutover planning, fallback strategies, and hypercare with strict SLAs.

Performance Optimization & Operations

Establish operational metrics; lead continuous improvement sprints.

Oversee configuration tuning and throughput optimization for peak-volume events.

Client Advisory, Training & Change Management

Conduct executive briefings; develop training curricula and adoption plans for Business Operations, IT, and Compliance.

Produce playbooks, SOPs, and knowledge assets to institutionalize best practices.

Practice Development & Mentoring

Coach consultants and analysts; build reusable frameworks, accelerators, and estimation models.

Support pre-sales, POVs, proposals, and thought leadership.

Domain Expertise

Strong Knowledge of Commercial/Corporate Lending (e.g., bilateral facilities, syndications, ABL, CRE), loan lifecycle and agency administration; familiarity with leading platforms (FIS ACBS/Commercial Loan Servicing, Finastra Loan IQ, nCino, AFSVision, Temenos) for benchmarking.

Technical Acumen

End-to-end product implementation lifecycle

Strong analytical and problem-solving skills

Excellent stakeholder management and communication