Product Manager- Affordable LAP

As a Product Manager for Small Ticket Loan Against Property (LAP) product with a ticket size of up to 40 Lakhs, your role involves supporting the design, execution, and continuous improvement of the product. You will be responsible for managing product construct, customer journey, risk-policy alignment, and cross-functional delivery to ensure business scalability, customer satisfaction, and portfolio quality. **Key Responsibilities:** - Assisting in defining product structure, pricing, eligibility, and disbursal process - Benchmarking with the market and coordinating LOS/LMS UAT - Mapping digital and physical customer journeys, identifying process gaps, and driving SOP updates - Aligning with Credit and Risk teams on underwriting policies, surrogate income programs, and tracking policy exceptions - Tracking key business KPIs such as disbursements, TAT, conversion rates, and early delinquencies - Training and supporting Sales teams and DSAs on product/process queries - Ensuring product alignment with RBI/NBFC guidelines and supporting audits - Driving product/process improvements, piloting new initiatives, and enhancing digital journey efficiency **Qualifications Required:** - Experience: Minimum 5-8 years in Product Management or Secured Lending (LAP/MSME/HL) - Education: MBA/PGDM in Finance, Marketing, or related field - Domain Knowledge: Familiarity with LAP underwriting, income surrogates, property assessment norms, LOS/LMS workflows, and DSA/channel models - Skills: Strong analytical ability, project & stakeholder management, cross-functional coordination, MIS reporting, and understanding of regulatory frameworks.,