Product Designer - Noida

Level AI is an Enterprise SaaS startup founded in 2019, with the vision to build AI tools that augment, not replace, humans, focusing on transforming contact centers into strategic assets. The company's AI-native platform leverages advanced technologies to extract deep insights from customer interactions, empowering organizations to enhance customer experience and drive growth. **Responsibilities:** - Leverage your product and technology domain expertise to deepen understanding of users and industry landscape. - Influence product vision and strategy, aligning work with long-term goals and objectives. - Lead customer research initiatives to identify user needs, pain points, and opportunities for innovation. - Translate research findings into actionable insights and design solutions. - Create high-fidelity prototypes, design specifications, and documentation to communicate design concepts. - Collaborate with product managers, engineers, and stakeholders to ensure design feasibility and implementation. - Iterate designs based on feedback and usability testing results. - Contribute to the development and maintenance of design systems for consistency across products and platforms. **What we are looking for:** - 2+ years SaaS Experience. - Bachelor's degree in Design, HCI, or a related field preferred. - Proficiency in design tools like Figma, Sketch, or Adobe XD with demonstrated knowledge of design principles. - Excellent communication and collaboration skills to articulate design rationale and influence product decisions. - Passion for creating exceptional user experiences and driving product innovation. - Curiosity with a strong bias for action in a dynamic startup environment. **You'll stand out if you have:** - Hands-on experience with AI productivity tools. - Familiarity with customer experience and contact center operations. (Note: The company may use AI tools to support parts of the hiring process, but final decisions are made by humans. For more information on data processing, please contact the company.),