20 Saas Experience Jobs

As a Director at Automation Anywhere, you will manage the Technical Excellence Centre (TEC) function within the Worldwide Support organization. In this role, you will be responsible for supporting high-end enterprise customers and channel partners with advanced support needs. Your key responsibilities include building the infrastructure to support the company's growth, leading a team of technical experts, and collaborating with Product Management, Engineering, and Customer Support teams to deliver excellent customer service. Your role is vital in ensuring customer success, preparing internal technical teams for new solutions, and overseeing the operation of Technical Support teams. You will be responsible for executing customer service strategy, meeting key performance metrics, and driving service level attainment, customer satisfaction, and financial results. As the Director of TEC, you will lead a team of seasoned Automation Anywhere product experts, driving initiatives that facilitate large-scale transformation across Technical Support organizations. You will partner with various internal teams to ensure readiness for product releases, create data-driven models for continuous improvement, and drive strategic-level goals within the organization. The ideal candidate for this role will have at least 10 years of industry experience, with a focus on Customer Support in a software, SaaS, or systems development environment. Strong leadership skills, technical aptitude, and the ability to thrive in a fast-paced environment are essential. Additionally, a solid understanding of Customer Support processes and experience with multi-tenant SaaS environments is required. Key responsibilities of the role include building and leading the TEC function, driving strategic direction for Supportability and Release Readiness, advocating for customer needs, and leading cross-functional executive meetings. You will also mentor a team of escalation managers, provide business leadership on key projects, and drive operational excellence within the function. The successful candidate will possess excellent communication skills, problem-solving abilities, and a customer-focused mindset. Strong analytical skills, planning and organization capabilities, and relationship-building skills are also essential. Preferred qualifications include experience with robotic process automation products (RPA) and familiarity with back-end technologies like PHP, NodeJS, and MongoDB. If you are a dynamic leader with expertise in Technical Support and a passion for driving customer success, this role at Automation Anywhere offers a unique opportunity to make a significant impact and contribute to the future of work through AI-powered automation.,

As a Client Support Champion at Finmo, you will play a crucial role in assisting global businesses to overcome real-world challenges in a fast-paced fintech environment. Your main objective will be to provide top-notch support to our clients, ensuring their success by resolving technical issues, enhancing user experience, and facilitating smooth onboarding and adoption processes. Your responsibilities will include being the primary point of contact for client queries, offering prompt and reliable assistance across technical and product-related issues. You will dive deep into problems, collaborate with the Tech/Product teams to troubleshoot efficiently, and ensure timely resolution. Additionally, you will guide new clients through the onboarding phase, create and deliver training materials to promote product adoption, and maintain support documentation to track issues and trends. Your role will also involve serving as a bridge between users and internal teams, providing valuable insights and feedback to drive continuous product and process improvements. You will assist customers in navigating through system updates and new features, ensuring their understanding and confidence in utilizing Finmo's offerings. To excel in this role, you must possess strong communication skills, both written and verbal, to engage effectively with clients and internal stakeholders. You should be detail-oriented, organized, and adept at managing multiple conversations simultaneously. A problem-solving mindset, coupled with a curious and analytical approach, will enable you to address issues efficiently and effectively. While confident communication and fluency in English are essential requirements, familiarity with REST APIs, experience with tools like Postman for API testing, and exposure to SaaS-based platforms are considered advantageous. This onsite role is based in our Bangalore office at HSR Layout and requires a minimum of 2 years of experience in a similar client-facing or support role. Working at Finmo offers you the opportunity to be part of a rapidly growing fintech product, gaining valuable industry exposure and deep domain expertise. Join us at Finmo and be a part of a dynamic team dedicated to empowering global businesses and making a meaningful impact in the fintech industry.,

About Rippling Rippling, based in San Francisco, CA, has secured $1.4B in funding from renowned investors including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock. The company has been recognized as one of America's best startup employers by Forbes. At Rippling, candidate safety is a top priority, and all official communication is exclusively sent from @Rippling.com addresses. About The Role The Product Specialist team at Rippling plays a crucial role in facilitating remarkable business transformations for customers by leveraging the Talent Product suite. This suite encompasses various components such as Compensation Bands, Recruiting, Review Cycles, and Headcount Planning. Product Specialists engage with customers in a consultative manner, tailoring solutions to meet their unique HR and IT challenges. The ideal candidate for this role is a customer advocate, product enthusiast, and adept problem solver. Joining this team presents an opportunity not only to impact customers positively but also to contribute significantly to the long-term success of Rippling's Product Specialist organization. What You'll Do As a key member of the team, your responsibilities will include: - Ensuring customers achieve outstanding results with Rippling's Talent products, fostering a base of enthusiastic promoters. - Understanding and addressing customers" specific Talent product requirements through customized solutions. - Collaborating across departments such as sales, customer success, solutions consulting, and customer support to drive product adoption. - Developing and documenting new use cases for Rippling's Talent product suite. - Providing training to internal teams and customers alike. - Enhancing the knowledge base and serving as a subject matter expert on Talent products and features. - Actively participating in the development of Talent Products through close collaboration with the product and engineering teams. - Supporting user testing and beta programs for new features. - Establishing and expanding the capabilities of the Product Specialist team by implementing scalable processes. - Evaluating the effectiveness and quality of Product Specialist engagements, consistently proposing enhancements. - Introducing processes to streamline internal inefficiencies effectively. Qualifications The ideal candidate will possess: - Over 3 years of experience in SaaS within Product Specialist, implementation, or customer success roles. - Exceptional prioritization skills and time management abilities. - A proactive approach in assisting other teams and customers, coupled with a positive attitude. - Strong attention to detail and a knack for solving intricate, interconnected problems. - Flexibility in adapting to evolving organizational structures and roles. - Previous experience collaborating with product and engineering teams to launch new products or features. - Preferred, but not mandatory: Proficiency in crafting SQL queries and prior exposure to HR or Talent Products/platforms. Note This position entails a hybrid work model, necessitating three days a week at Rippling's Bangalore office. Additionally, the role requires working in the PST shift.,

We are seeking a Principal Product Manager to play a crucial role in shaping the future of our unified product experiences for Onclusive customers. Your primary objective is to streamline, consolidate, expedite, and innovate the data ingestion and platforms that form the backbone of Onclusive's core products. You will spearhead the product vision, strategizing, and implementation for our content strategy, harmonizing a growing array of digital content and data into one of the world's largest media hubs at a significant scale. The data platform at Onclusive serves as a fundamental driving force behind our operational scalability and rapid evolution, offering a compliant data infrastructure that caters to the expanding requirements of our business. Your key responsibilities will include: - Gaining profound insights into customer needs, analytics, and AI industry advancements to shape the product vision and strategy, thereby maximizing business and customer value. - Collaborating with pertinent product, engineering, data science, and analytics teams to develop product roadmaps that align with the product vision and strategy. - Engaging closely with senior management and engineering units to define and synchronize with stakeholders on vision, strategy, and roadmap. - Crafting an integrated roadmap for data ingestion, storage, enrichment, and presentation across company products and technology stack in line with business demands. - Crafting user stories with acceptance criteria that can be utilized to formulate product specifications and architecture. - Achieving milestones and OKRs in harmony with our product vision and strategy, as well as business objectives. - Keeping abreast of industry advancements, conducting comprehensive buy vs. build analysis to align with cutting-edge solutions, promoting ROI-driven decisions. - Cultivating a collaborative atmosphere with Onclusive engineers, establishing continuous feedback loops to ensure the resolution of pertinent issues and the maximization of impact. - Demonstrating eagerness to tackle technical and strategic challenges in innovative ways, and utilizing data and intuition to make informed choices amidst ambiguity and complexity. - Collaborating closely with product marketing, customer operations, customer success, and technical operations to initiate training programs and knowledge base dissemination. Qualifications: - A degree in business, product & technology, data analytics, data science, computer science, or a related field, alongside practical experience. - Proficient understanding of ML principles and Gen-AI innovations. - Proven track record of operating in an agile environment with product lifecycle management responsibilities. - Demonstrated expertise in technologies such as Compute engines, Orchestration (Airflow, Kubernetes, etc.), and Lakehouse (S3, etc.). - Strategic thinker capable of bridging customer use cases with technological solutions and envisioning the end-to-end experience holistically. - Ability to oversee a portfolio of diverse projects, managing short-term objectives alongside long-term vision. - Demonstrated capability to lead cross-functional teams and navigate complex projects. - Proven success in implementing the entire lifecycle of application and data platform development, releases, and maintenance. Preferred qualifications include experience in areas like SaaS, data warehousing/lakehousing, data job orchestration, batch and stream processing systems (e.g., Kafka, Spark), data cataloging, discoverability, life-cycle management, ML/AI platforms, and BI tools for result presentation in dashboards such as Power BI and Tableau.,

As an integral part of SolarWinds, you will actively manage enterprise-level customer accounts to showcase the value of SolarWinds" customer success programs. Your primary responsibility will be to create a compelling customer experience, ensuring high retention rates, increased product adoption, and customer advocacy. By engaging with customers, you will gather valuable feedback that will enable SolarWinds to enhance the overall customer experience. Your key responsibilities will include acting as the primary point of contact for customers throughout deployment and their entire journey with SolarWinds. You will work closely with customers identified as at risk to ensure their satisfaction. Maintaining regular communication with assigned cases and delivering value conversations related to SolarWinds product offerings, industry trends, corporate updates, and detailed account business reviews will be essential. Your role will significantly impact retention rates, increase product adoption, and foster customers to become advocates for SolarWinds. You will be expected to recommend process improvements to customer success leadership, record customer details and activities in CRM, and identify at-risk customers to provide necessary support through various customer success programs. Anticipating potential issues within the customer base and creating action plans to resolve them will be a crucial aspect of your role. You will follow up with customers who share their satisfaction or dissatisfaction through surveys to gather additional insights and trends for enhancing customer experiences. Moreover, you will manage ad hoc projects as assigned by your manager and may be required to support the sales effort from a customer success perspective. Your role will also involve being the internal voice of the customer, providing valuable feedback to relevant departments across the organization. To excel in this role, you must possess strong written and verbal communication skills, proficiency in English, advanced problem-solving abilities, and proficiency in the Microsoft Suite. Experience with CRM or ERP systems such as Salesforce.com, Netsuite.com, Gainsight, solid technical acumen including understanding of networks and software licensing, and a track record of consistently achieving goals and KPIs are essential. Experience in Software as a Service (SaaS) and an IT Service Management (ITSM) background will be considered assets in this role. If you are ready to be part of a dynamic team and contribute to the growth and success of SolarWinds, we welcome you to apply and grow with us! All applications will be handled in accordance with the SolarWinds Privacy Notice, which can be viewed at https://www.solarwinds.com/applicant-privacy-notice.,

As the Manager, Travel, you will lead the global Travel and Expense management team at Hyderabad while working closely with Process owners. Your responsibilities will include managing compliance with the Travel and Expense policy, P-Card policy, and actively participating in all change management projects related to Travel, Expense, and Card programs. Your role will involve serving as the initial point of contact for internal escalations, effectively navigating through process challenges. You are expected to possess comprehensive knowledge of Travel, Expense, and Card programs and collaborate efficiently with regional travel managers. Your proficiency in understanding and navigating systems such as Navan, Expensify, Netsuite Workday, Bank Integration, and Card feed programs will be crucial. Managing financial close-related activities, including accruals, T&E schedules, and reconciliations, will be part of your responsibilities. You will also be required to review team tasks, identify delays, provide solutions for timely completion, and exercise judgment in highlighting risks and opportunities. Additionally, training junior team members, addressing auditors" requirements, and collaborating with the Global Process Owner to manage approvals will be essential aspects of your role. Your experience of at least 10+ years in implementing and managing Travel, Expense, and Card programs, along with a Bachelor's degree in a relevant field, is necessary for this position. You should have demonstrated expertise in process analysis, documentation, improvement, and automation. Strong computer and data analysis skills using tools like Expensify, Navan, Amex, Concur, Concur detect (Appzen), and Card program reporting requirements are also required. Strong communication, relationship building, influencing, persuasion, presentation, conflict resolution, and business analysis skills are essential for this role. Demonstrating high integrity, good business judgment, and the ability to identify compliance risks and provide remediation strategies will be expected from you. Attention to detail, the ability to present/articulate analytical results, and facilitate decision-making are crucial skills for this position. Bonus points if you have experience in working with travel teams in large organizations in the SAAS space and managing deliverables across different time zones. Please note that visa sponsorship is not available for this position. New Relic fosters a diverse, welcoming, and inclusive environment where everyone is encouraged to bring their best, most authentic selves to work. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. New Relic believes in empowering all employees to achieve professional and business success through a flexible workforce model, which includes options for fully office-based, fully remote, or hybrid work environments.,

Come join our team at Wiz, a company that is revolutionizing cloud security and enabling businesses to excel in the cloud. As the fastest-growing startup in history, Wiz is dedicated to assisting organizations in securing their cloud environments to drive their business forward. Trusted by security teams worldwide, we boast a proven track record of success and a culture that highly esteems top-tier talent. Our diverse team of Wizards hailing from 13 different countries collaborates to safeguard the infrastructure of our numerous clients, which includes more than 45% of the Fortune 100 companies. These clients rely on us to scan and secure over 230 billion files on a daily basis. While we are a prominent player in a rapidly expanding market, there is ample opportunity for you to make a substantial impact. At Wiz, you will have the autonomy to think innovatively, envision grand ideas, and leverage your complete skill set to contribute to our remarkable growth. Join us in our mission to establish secure cloud environments that enable leading companies to advance rapidly. As a Senior Enterprise Solutions Engineer, your primary responsibility will involve supporting our enterprise customers in North India. You will report to the regional Senior Solutions Engineering Manager and collaborate closely with regional account executives to revolutionize how our customers perceive and approach cloud security. Serving as their trusted advisor on all cloud security matters pertaining to AWS, Azure, and GCP, you will play a pivotal role in demonstrating the maximum value of our solution to our clients. Your key responsibilities will include: - Collaborating with the sales team to offer technical leadership to customers and potential customers, aiding the team in meeting quarterly sales targets. - Delivering presentations to customers and potential customers through various mediums such as whiteboards, product demonstrations, slides, and proof of value outcomes. - Assisting customers and potential customers in devising comprehensive test plans to showcase the value of the Wiz platform in their environment (proof of value). - Devoting time to grasp new product features, industry developments, and expanding your technical skillset. - Representing Wiz in technical forums like trade shows, technical meetups, and industry events. Requirements for this role include: - Proficiency in delivering top-notch demonstrations and training experiences to our channel customers. - Mastery of the technical sales process. - Flourishing in a creative technical role by aiding partners in constructing a technical business delivery model. - Experience in a sales engineering role, furnishing solutions to C-level executives at enterprise customers. - Prior experience in cloud security. - Hands-on experience with AWS/Azure/GCP. - Background in network engineering. - Strong knowledge of operating systems, virtual machines, and containers. - Familiarity with risk-based security assessments and frameworks. - Understanding of cloud identity, access, certificates, and keys. - Exposure to traditional CSPM tools. - Experience with SaaS platforms. - Awareness of the CI/CD process. - Knowledge of Infrastructure as Code. By applying for this role, you acknowledge that Wiz will handle your personal data in accordance with Wiz's Privacy Policy.,

You will be responsible for managing the interchange of data between the server and the users as a Ruby on Rails developer. Your primary roles and responsibilities will include designing, building, and maintaining efficient, reusable, and reliable Ruby code. Additionally, you will contribute to building an agile environment and be involved in testing your code. You will work closely with product management, operations, client-engineering, and customer success teams, engaging in all aspects of product development. As part of an exceptional team, you will play a key role in scaling a fast-paced business. You should be able to work independently on challenging compound problems while collaborating with team members to achieve major goals. It will be essential to present complex ideas and approaches in simple communicable terms across engineering and management levels. Your responsibilities will also include identifying bottlenecks and bugs, as well as devising effective solutions to these problems. The ideal candidate for this position should have expertise in Ruby on Rails, PostgreSQL or MySQL, Git, Continuous Integration, AWS, etc. Experience in SaaS would be a bonus. Strong communication, presentation, and technical skills are required. You should demonstrate creative problem-solving abilities and a willingness to learn new technologies and concepts quickly. Being highly organized with strong time management skills is essential to thrive in this role. An adaptable nature to work in a fast-paced changing environment with minimal direction and a high-energy, persistent attitude would also be beneficial.,

Job Description Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. As a key member of the Finance FP&A team, you will support one of the business units of the organization. Your core responsibilities will include partnering with the organizational leaders across the business to drive operational efficiency, supporting the teams with financial metrics and analysis. You will be responsible for the preparation of key financial forecasts, including long-range and annual plans, quarterly outlooks, and monthly forecasts. Additionally, you will present performance insights and actionable recommendations to business leaders to influence the direction of the business. You will serve as a collaborator and trusted partner to the business, setting up and managing headcount approvals, tracking, and forecasting. Your role will involve improving financial processes and implementing system improvements to support growth at scale. Building deep business partner relationships across the organization, establishing trust and gaining an understanding of relevant business drivers. Creating presentations, reports, and dashboards to inform senior leadership on the financial performance of their teams and providing guidance on near-term and long-term opportunities and risks. The ideal candidate for this role requires a strong understanding of financial disciplines, good business acumen, and the ability to communicate recommendations effectively. A CA or MBA with 2+ years of FP&A experience is preferred. Experience with P&L analysis and a strong understanding of GAAP accounting and finance concepts will be an added advantage. Strong analytical skills with the ability to quickly grasp and apply analytical concepts are essential. The ability to work independently and as part of a team, excellent business partnering skills, positive attitude, and strong work ethic are necessary. Excellent verbal and written communication skills, along with the ability to think creatively, are highly driven and self-motivated. A strong operational understanding, tying the drivers to outcomes and highlighting key dependencies, is crucial. Demonstrated SaaS experience is preferred. Be results and service-oriented, comfortable dealing with ambiguity. Join us at Freshworks and be a part of creating a fresh vision with real impact. Additional Information,

As a Senior Software Engineer at CyberProof, a UST Company, you will play a crucial role in leading the design and architecture of our enterprise SaaS platform. With 9 to 12 years of experience, you will be responsible for developing and optimizing our Security-as-Code product, ensuring its key features and functionality meet the highest standards. Your expertise will be vital in deploying and troubleshooting cloud stacks, educating teams on new cloud initiatives, and safeguarding the cloud infrastructure in Hyderabad/Trivandrum/Kochi/Bangalore/Chennai locations. Your primary responsibilities will include creating and delivering top-notch enterprise software, designing and deploying modern cloud-native solutions, and collaborating closely with product, engineering, and QA teams. You will also engage with customers and developers, educate teams on implementing new cloud technologies, and establish and uphold cloud security best practices. Your ability to identify and resolve infrastructure vulnerabilities, along with a proactive approach to system enhancement, will be key to your success in this role. To excel as a Sr. Software Engineer, you should possess a degree in computer science or a related field, with a minimum of 5 years of software engineering experience. Your proficiency in CI/CD systems, DevOps, Scrum, and Kanban methodologies will be essential, along with hands-on experience in Azure, AWS, and GCP. Strong troubleshooting and analytical skills, effective communication, and collaboration abilities are also prerequisites for this role. Join us at CyberProof and be part of our global team of cybersecurity professionals dedicated to securing digital ecosystems through automation, threat detection, and rapid incident response. If you are passionate about developing cloud-based solutions, staying abreast of industry trends, and contributing to a dynamic team environment, we welcome your application.,

Were Hiring: Account Executive Location: Bangalore (On-Site) Company: Saarthi AI Private Limited About Saarthi AI Private Limited Saarthi AI Private Limited is a forward-thinking SaaS company helping businesses streamline operations, enhance outreach, and scale efficiently. We work with fast-growing teams and ambitious leaders, offering cutting-edge tech and data-driven strategies to accelerate growth. Our mission is simple: build tech that delivers impact. About the Role Were looking for an Account Executive to join our growing team. Youll be the face of Saarthi AI Private Limited for our clientsmanaging relationships post-sale, driving onboarding, solving challenges, and ensuring long-term success. Your role is essential in helping clients unlock the full potential of our platform and services. Key Responsibilities Lead client onboarding and ensure smooth adoption of the platform Serve as the main point of contact for all client communications post-purchase Build strong, trust-based relationships with stakeholders Monitor client satisfaction and ensure consistent value delivery Troubleshoot issues, coordinate with internal teams for resolution Identify upselling or expansion opportunities based on client needs Ensure timely renewals and long-term retention Collect feedback and work with product teams to improve services Act as a strategic advisor to client teams Requirements 2+ years in client-facing roles such as Account Management or Customer Success SaaS experience is a must Excellent communication and interpersonal skills Ability to manage multiple accounts and priorities in a fast-paced environment Proactive approach to problem-solving and relationship-building Experience working with cross-functional teams Bonus: Familiarity with customer success metrics (e.g., NRR, CSAT) Why Saarthi AI Private Limited Join a high-growth, fast-paced SaaS company Work with innovative clients across industries Take ownership of your role and grow with the company Be part of a passionate team that values collaboration and results Interested Send your resume to [HIDDEN TEXT]. Show more Show less

The Sales Executive will be responsible for generating new business opportunities, managing client relationships, and achieving sales targets. You will need to be proactive with excellent networking abilities, outstanding communication skills, and effective follow-up skills. Client Acquisition: Identify and engage potential clients through networking, field sales, and other lead generation methods. Relationship Management: Build and maintain strong relationships with existing and prospective clients to understand their needs and offer tailored solutions. Sales Presentations: Prepare and deliver compelling sales presentations and proposals to clients. Follow-Ups: Conduct timely and effective follow-ups with prospects and existing clients to ensure ongoing engagement and conversion. Market Research: Stay informed about market trends, competitor activities, and industry developments to identify new opportunities. Sales Targets: Achieve or exceed assigned sales targets and contribute to the company's growth. Reporting: Maintain accurate records of sales activities, client interactions, and pipeline status in CRM systems. Collaboration: Work closely with the sales team and other departments to ensure seamless execution of sales strategies and customer satisfaction. Qualifications: - Communication Skills: Excellent verbal and written communication skills with the ability to present ideas clearly and persuasively. - Networking Skills: Proven ability to build and leverage a network of contacts to generate new business opportunities. - Follow-Up Abilities: Strong organizational skills with the ability to manage multiple follow-ups and client interactions effectively. - Experience: Previous sales experience is preferred, and a strong willingness to learn and adapt is essential. SaaS experience is a plus. - Education: Bachelor of Commerce (BCOM) Salary: - 30k CTC plus incentives.,

MetroLeads Customer Success Specialist / Onsite Role Description Are you the kind of person who gets a kick out of helping others unlock the true power of their tools At MetroLeads, were looking for a Customer Success Specialist who geeks out over customer journeys, loves solving business puzzles, and thrives on making users genuinely successfulwithout needing to live in the command line. Youll be the friendly face (and brain) guiding customers from their first login to their aha! moments and beyond. Youll translate business needs into MetroLeads magic, champion customer feedback, and ensure every user feels like a Sales Automation and Engagement superhero. Youll work with our product and support teams, but your focus is on people, outcomes, and making every customer interaction memorable. What Youll Do Be the onboarding wizard: welcome new users, set up their accounts, and show them how MetroLeads can make their work lives easier. Translate customer goals into actionable plansthink less debugging APIs, more lets get your sales team firing on all cylinders. Answer questions, solve problems, and provide guidance via email, chat, or phonealways with a smile (and maybe a meme). Run engaging product demos and training sessions that turn first-timers into power users. Monitor the vibe with your trusty metrics toolkitspot any frowns, gather intel, and be the customers champion to supercharge MetroLeads. Act as the companys ambassador by motivating, convincing and helping customers fully realize the true value of our product. Work with cross-functional teams (think product, sales, support) to ensure customers get answers fast. Keep a growth mindset at the corerelentlessly learning about our product, our customers, and discovering new ways to deliver an exceptional experience. What You Bring 2+ years in customer success, support, or a similar people-focused role (SaaS experience is a bonus). Youre tech-comfortable: you know your way around and can pick up new tools quickly, but you dont need to code. Excellent communication skillsclear, friendly, and empathetic, in both writing and speaking. Problem-solving chops: you love figuring out whats really going on and finding creative solutions. A passion for helping people succeed and a knack for building relationships. Organization and attention to detailyour follow-up game is strong. Bonus points for startup experience or a love of all things SaaS. Desired Position * Applicant Name * Email Address * Phone Number Qualification * Associate DegreeBachelor&aposs DegreeCollegePostgraduateOther Resume * The file can be in PDF/TXT format.(upload limit upto 6MB) Remarks Fields with * are required. Be assured that your information will not be sold or distributed and will only be used to respond to your query. Thanks for your interest! ? Show more Show less

NTT DATA is looking to hire a UI Developer to join their team in Hyderabad, Telangana, India. As a UI Developer at NTT DATA, you will be responsible for front end development, focusing on UI design and implementation. The ideal candidate should possess the following skills: - Proficiency in JavaScript (Must have - 3 years of experience) - Experience with Node JS (Must have - 2 years of experience) - Knowledge of User Experience Design Principles (Nice to have - 2 years of experience) - Familiarity with Agile Principles (Nice to have - 2 years of experience) - Experience with SaaS (Nice to have - 2 years of experience) - Proficiency in Browser stack testing or similar tools (Must have - 2 years of experience) NTT DATA is a global innovator in business and technology services, with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has a diverse team of experts in over 50 countries, supported by a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as application development, implementation, and management. If you are a passionate and innovative individual looking to be part of a forward-thinking organization, apply now to join NTT DATA in Hyderabad and be a part of their mission to drive digital transformation and innovation globally. Visit us at us.nttdata.com for more information about NTT DATA and our services.,

As a Senior UX Researcher, you will be instrumental in elevating user experience by leveraging data and research insights strategically. Your primary responsibility will involve close collaboration with the UX team and cross-functional partners to infuse a rigorous research perspective into strategic decisions that drive value for both users and the business. To excel in this role, we are seeking a candidate with over 5 years of experience in an in-house research team or relevant work environment, along with a degree in a relevant discipline. Proficiency in both quantitative and qualitative research methods, as well as the ability to write comprehensive reports and internal communications, are essential. Strong communication and analytical skills, along with a proven track record of independent work and cross-functional collaboration, are key attributes we are looking for. Experience with agile processes and delivery models, coupled with a meticulous approach to documentation and organization, will be highly valued. Familiarity with tools such as Pendo, User Testing, Hotjar, Jira, and others listed is preferred. Additional points will be awarded for SaaS experience and a flexible mindset comfortable with ambiguity. In this role, you will drive user-centric improvements by leading initiatives that align solutions with user needs and business objectives. You will champion research in strategic decisions, ensuring evidence-based perspectives guide solutions. Supporting the UX team, you will integrate research insights into design solutions, streamline workflows, and maintain best practices for collaboration and documentation. Your responsibilities will also include knowledge sharing, shaping UX strategy, conducting in-depth research, staying abreast of industry trends, and advocating for research and design excellence across the organization. Building strong relationships and fostering a collaborative environment for growth, innovation, and excellence within the UX team will be vital to your success in this role.,

As a Senior Software Engineer at CyberProof, a UST Company, with 9 to 12 years of experience, you will play a crucial role in leading the design and architecture of our enterprise SaaS platform. Your responsibilities will include designing, developing, and optimizing our Security-as-Code product, ensuring the security of the cloud infrastructure, and educating teams on new cloud initiatives. You will collaborate with cross-functional teams, interact with customers and developers, and be instrumental in creating and delivering world-class enterprise software solutions. Your role will involve creating and deploying modern cloud-native solutions, defining and maintaining cloud security best practices, and identifying and resolving infrastructure vulnerabilities. You should possess a degree in computer science or a similar field, at least 5 years of software engineering experience, and expertise in CI/CD systems, DevOps, Scrum, and Kanban. Proficiency in Azure, AWS, and GCP, along with strong troubleshooting and analytical skills, will be essential for success in this role. As a Senior Software Engineer, you should stay updated with industry trends, have excellent communication and collaboration skills, and be a proactive team player. Your ability to envision, design, and develop cloud-based solutions in adherence to best practices and security policies will be critical. By leveraging your skills in SAAS, Security as a Code, and Software Development, you will contribute significantly to the success of our Security Operations Group and help us in our mission to empower enterprises in creating secure digital ecosystems.,

We are seeking a skilled content writer to collaborate with various teams within the company and create informative content that will educate our customers and captivate our prospects. Your responsibilities will involve brainstorming taglines for website pages, composing blog posts for product updates, designing educational materials, scripting feature videos, developing presentations to illustrate product features, among other tasks. While you will enjoy complete creative autonomy over your projects, it is essential that your content adheres to our brand guidelines. Your duties will include: - Crafting compelling copy for the website, email marketing campaigns, sales materials, videos, and blogs - Establishing and managing an editorial calendar, collaborating with other content creators to maintain quality standards - Optimizing all content for SEO to maximize visibility - Evaluating the impact of content and conducting analyses to enhance key metrics - Reviewing and implementing process improvements to enhance operational efficiency The ideal candidate should possess: - A Bachelor's degree in English, communications, linguistics, or a related field (Master's degree would be advantageous) - Proficiency in technology with the ability to simplify complex technical concepts without using jargon - Exceptional attention to detail and the capability to manage multiple projects and deliverables simultaneously - Demonstrated experience in meeting deadlines and producing high-quality work within tight timelines - Prior experience in SAAS is a prerequisite If you meet these requirements and are enthusiastic about creating engaging content that resonates with our audience, we would love to hear from you.,

You are a part of Kovai.co, a leading technology powerhouse revolutionizing enterprise software and B2B SaaS solutions. With a global impact, your role as a Product Marketer is crucial in differentiating Kovai.co's products and services in the market. You will be responsible for developing product messaging that sets Kovai.co apart from competitors, enabling the sales team to effectively communicate the value of new offerings. Your role involves conducting market, customer, and competitor analysis to create strategies that position the product effectively. As a Product Marketer, you will drive demand generation by managing marketing programs that increase awareness and organic demand. Content development is a key aspect of your role, where you will create unique product and solution content across various platforms. You will serve as a company spokesperson, embodying the thought leadership of Kovai.co. Additionally, you will play a crucial role in product releases, understanding the product roadmap, leading go-to-market activities, and devising strategies for feature discovery. To excel in this role, you should have 2-4 years of experience in B2B software marketing, with a preference for SaaS experience. Your expertise should include creating comprehensive marketing plans, conducting customer research, competitive analysis, and developing effective messaging and pricing strategies. Experience in driving GTM programs, such as webinars, trade shows, social media, and content marketing globally, is essential. Strong communication skills in English, both written and verbal, are required, along with the ability to lead and inspire teams effectively. Collaboration with cross-functional teams, including executive management, product management, operations, sales, and marketing, is a key aspect of the role. You should be self-directed, organized, and capable of hands-on execution while also focusing on long-term business planning. Being metric-driven and comfortable with data analysis to derive insights for stakeholders is crucial. Experience in creating sales tools, training materials, and collateral will be beneficial in this role. Kovai.co is dedicated to promoting equal opportunities and creating a diverse workforce that values belonging and respect for all individuals. Discrimination of any form is strongly opposed, ensuring that everyone has an equal chance to build a successful career at Kovai.co.,

You will be joining Kovai.co as a catalyst, playing a significant role in the revolution of enterprise software and B2B SaaS industries. With a strong focus on delivering top-notch enterprise software and groundbreaking SaaS solutions to a global clientele, Kovai.co empowers over 2,500 businesses worldwide with its award-winning products like Biztalk360, Turbo360, and Document360. As a Senior Product Marketing Manager at Kovai.co, your responsibilities will include developing brand messaging and positioning to set Kovai.co products apart from competitors, enabling the sales team by communicating the value of new features, conducting market, customer, and competitor analysis to strategize product positioning, and driving demand generation through effective GTM strategies and marketing programs. To excel in this role, you should have a background in B2B software marketing with a preference for SaaS experience. You should also possess a proven track record of creating comprehensive marketing plans that encompass strategy, customer research, competitive analysis, messaging, and pricing. Additionally, experience in initiating and driving various GTM programs such as webinars, trade shows, social media, and content marketing for the global market is crucial. Excellent English communication skills, both written and verbal, are essential, along with strong leadership abilities to inspire and mentor team members. Collaborating effectively with cross-functional teams, including executive management, product management, operations, sales, and marketing, is key. Being self-directed, organized, and capable of hands-on execution and long-term business planning will contribute to your success in this role. Moreover, a data-driven approach to draw insights and share them with stakeholders is expected. If you are passionate about redefining technology and eager to make a significant impact in the B2B software and SaaS landscape, Kovai.co is where your passion meets purpose. Join us on this remarkable journey towards innovation and growth. Apply now to explore this exciting opportunity further, as we look forward to discussing how you can contribute to our mission.,

Senior BI Developer (Tableau) SaaS Solution We are looking for a Senior Business Intelligence (BI) Engineer to join our growing team of a venture-backed digital health startup dedicated to bringing clarity to the specialty biopharmaceutical industry. You will lead BI development efforts, working closely with engineering leaders, product management, and architects to design and deliver configurable, embedded reports and dashboards for our SaaS platform. Your contributions will help biotech and pharmaceutical companies gain critical insights that drive business and clinical success. If you're passionate about transforming healthcare through innovative data solutions, we'd love to hear from you! Responsibilities: Design and deliver innovative, configurable, multi-tenant BI dashboards within a web-based SaaS solution using Tableau. Lead a team of BI developers, managing multiple projects concurrently with a focus on delivering creative and high-impact solutions. Develop data analytics solutions (reports, data mining, data extraction) to support business decisions. Collaborate across teams and business units to create advanced Tableau dashboards and reports that provide clear, actionable insights for stakeholders. Drive projects through the Agile software development lifecycle , from concept to launch, ensuring high-quality outcomes. Work closely with architects, principal engineers, and product managers to define scalable architecture that supports real-time, low-latency, high-availability reporting . Partner with the data engineering team to integrate Tableau with various data sources (e.g., Snowflake, Oracle, MySQL) and ensure data accuracy and transformations . Proactively resolve reporting or data issues, diagnosing problems quickly and efficiently. Mentor junior and offshore developers, providing technical guidance and support to help them grow and succeed. Demonstrate adaptability and resilience, thriving in a dynamic startup environment where challenges are embraced. Develop and maintain secure, high-quality production code , reviewing and debugging others work to ensure consistency and reliability. Ensure the operational readiness of services by delivering on commitments related to reliability, availability, and performance . Document processes, data models, and developed dashboards to maintain transparency and consistency across the team. Stay current with emerging technologies and industry trends , leveraging them to foster innovation in the BI platform. Who You Are: 8+ years of professional software engineering experience, with a strong focus on interactive report and dashboard development . 5+ years of BI development experience using Tableau and a deep understanding of the Tableau suite of products. Proficiency with back-end databases such as Snowflake, Oracle, SQL Server, MySQL, or Postgres . Bachelor's degree in computer science or a related field, or equivalent technical experience . Exceptional communication skills to present data-driven insights and technical solutions clearly to diverse stakeholders. Experience working in an Agile development environment (Scrum, Kanban), driving fast-paced, high-impact releases. Ability to thrive in a dynamic, fast-paced environment , with experience in both enterprise-class software releases and short SaaS product life cycles . Experience using bug tracking tools like Jira to manage development and issue resolution. Enthusiasm, energy, and adaptability to navigate the challenges of a rapidly changing startup environment. What You Bring: Passion for developing cutting-edge BI solutions that empower decision-makers. Strong leadership and mentoring skills to guide junior developers and enhance team performance. Expertise in Tableau and data integration with modern databases, ensuring accurate, actionable data insights . Commitment to maintaining operational excellence in delivering reliable, scalable BI platforms. Role & responsibilities Preferred candidate profile