33 Saas Experience Jobs

As a skilled content writer, you will collaborate with various teams within the company to create informative content for our customers and captivate our potential clients. Your tasks will involve refining taglines on website pages, composing blog posts for feature announcements, designing educational materials, scripting feature videos, crafting presentations to elucidate features, and more. While you will have the autonomy to manage your projects creatively, it is essential that your content aligns with our brand guidelines. Responsibilities: - Develop compelling copy for the website, email marketing campaigns, sales collateral, videos, and blogs - Establish and oversee an editorial calend...

You will be working with a global team to build the world's next modern data protection platform. This is an excellent opportunity for someone with SaaS experience to work with a cutting-edge technology stack based on .Net Core, public cloud services in the SaaS domain. **Key Responsibilities:** - Design and develop highly reliable and scalable SaaS microservices, integrated with a variety of cloud-based managed services utilizing .Net Core. - Ensure your code is high-quality, thoroughly tested, and secure. - Participate in on-call rotation for product operations. - Take ownership of the reliability and efficiency of your services running in the cloud. - Participate in technical design discu...

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world's leading brands including HSBC, Chipotle, and Virgin Media use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually ...

Level AI is an Enterprise SaaS startup based in Mountain View, California, with a mission to develop AI tools that enhance human capabilities, particularly in contact centers. The company was founded in 2019 and has quickly become a leader in revolutionizing customer engagement through its AI-native platform. **Responsibilities:** - Utilize your expertise in product and technology domains to gain a deeper understanding of users and the industry landscape - Shape the product vision and strategy, ensuring alignment with long-term goals - Lead customer research endeavors to uncover user needs, pain points, and opportunities for innovation - Translate research insights into actionable design sol...

As a seasoned customer success leader at Rippling, you will join the Implementation team as a first-line manager. Your main responsibilities will include coaching and developing a team of 6-8 Implementation Managers, engaging with high-priority customers, and driving improvements in key metrics. Additionally, you will collaborate cross-functionally with Sales, Product & Engineering, and Customer Support teams to ensure a smooth customer onboarding experience. - Develop Implementation Managers through hands-on coaching and mentorship. - Support hiring & onboarding of new Implementation Managers. - Resolve customer escalations effectively to ensure maximum satisfaction and positive relationshi...

Role Overview: You will be responsible for achieving quota by selling SAAS solutions into a defined account list that includes current Commvault customers and high-value prospects. This is a field sales role where you will engage in face-to-face sales with customers and prospects either directly or through partners. Your main tasks will include creating sales campaigns, managing a sales team, establishing and maintaining professional relationships with key personnel, preparing and presenting sales proposals, and negotiating deals following the company's practices and processes. Key Responsibilities: - Achieve quarterly and annual quotas by selling to new and established large, complex prospe...

You are a part of Kovai.co, a leading technology powerhouse revolutionizing enterprise software and B2B SaaS solutions. Your role as a Product Marketer is crucial in differentiating Kovai.co's products and services in the market. - Develop product messaging that sets Kovai.co apart from competitors - Conduct market, customer, and competitor analysis to create effective positioning strategies - Drive demand generation by managing marketing programs to increase awareness and organic demand - Create unique product and solution content across various platforms - Serve as a company spokesperson and thought leader for Kovai.co - Lead go-to-market activities for product releases and devise strategi...

As a tech-savvy investor, you have the opportunity to join the growth journey at Codexoho, a passionate digital-first company based in Bangalore. After 9 months of relentless building and scaling, Codexoho is ready for the next leap. Specializing in web solutions, automation tools, SEO, and digital marketing, the client base is steadily growing, systems are streamlined, and Codexoho is now seeking the right partner to help expand further and smarter. **Key Responsibilities:** - Provide funding (minority stake in exchange) and collaborate with Codexoho - Share the vision of scaling cutting-edge digital solutions across various industries - Act as a stakeholder and guide the roadmap with tech ...

Role Overview: As a Functional Support Manager at SCLEN.ai in Haldia, Kolkata, West Bengal, your role will involve defining and implementing comprehensive customer support strategies to enhance customer satisfaction and retention across SCLEN.ai platforms. You will be responsible for client engagement, team collaboration, performance metrics monitoring, process improvement, technology adoption, cross-functional collaboration, training and development, and utilizing your technical understanding and skills to drive operational excellence. Key Responsibilities: - Execution Leadership: - Define and drive the implementation of customer support strategies to enhance customer satisfaction. - Improv...

Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our peop...

As a Functional Support Manager at SCLEN.ai, your role involves defining and implementing customer support strategies to enhance satisfaction and retention across platforms like SAP and Analytics. Your key responsibilities include: - Leading the execution of customer support strategies aligned with organizational goals - Improving service delivery and resolution timelines - Serving as the primary contact for key clients, managing their expectations, and advocating for their needs within the organization - Tracking and enhancing customer satisfaction and NPS scores - Managing the customer support team, fostering a collaborative culture, and ensuring resource allocation for project demands - M...

Role Overview: You will be a key member of the Finance FP&A team at Freshworks, supporting one of the business units. Your role will involve partnering with organizational leaders to enhance operational efficiency, preparing financial forecasts, presenting performance insights, and collaborating with the business to drive growth. Key Responsibilities: - Partner with organizational leaders to drive operational efficiency through financial metrics and analysis - Prepare key financial forecasts including long-range and annual plans, quarterly outlooks, and monthly forecasts - Present performance insights and actionable recommendations to influence business direction - Manage headcount approvals...

As a Customer Support Specialist, your role involves responding promptly to customer inquiries via phone, email, or chat. You will need to develop in-depth knowledge of the product to offer technical support and guidance. Your responsibilities include investigating and troubleshooting issues, addressing customer needs, informing customers about new features, and ensuring technical issues are fully resolved. Additionally, you will collaborate effectively with internal and external stakeholders. Key Responsibilities: - Respond to customer inquiries via phone, email, or chat. - Develop in-depth product knowledge for technical support. - Investigate and troubleshoot customer issues. - Address cu...

As a Director at Automation Anywhere, you will manage the Technical Excellence Centre (TEC) function within the Worldwide Support organization. In this role, you will be responsible for supporting high-end enterprise customers and channel partners with advanced support needs. Your key responsibilities include building the infrastructure to support the company's growth, leading a team of technical experts, and collaborating with Product Management, Engineering, and Customer Support teams to deliver excellent customer service. Your role is vital in ensuring customer success, preparing internal technical teams for new solutions, and overseeing the operation of Technical Support teams. You will ...

As a Client Support Champion at Finmo, you will play a crucial role in assisting global businesses to overcome real-world challenges in a fast-paced fintech environment. Your main objective will be to provide top-notch support to our clients, ensuring their success by resolving technical issues, enhancing user experience, and facilitating smooth onboarding and adoption processes. Your responsibilities will include being the primary point of contact for client queries, offering prompt and reliable assistance across technical and product-related issues. You will dive deep into problems, collaborate with the Tech/Product teams to troubleshoot efficiently, and ensure timely resolution. Additiona...

About Rippling Rippling, based in San Francisco, CA, has secured $1.4B in funding from renowned investors including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock. The company has been recognized as one of America's best startup employers by Forbes. At Rippling, candidate safety is a top priority, and all official communication is exclusively sent from @Rippling.com addresses. About The Role The Product Specialist team at Rippling plays a crucial role in facilitating remarkable business transformations for customers by leveraging the Talent Product suite. This suite encompasses various components such as Compensation Bands, Recruiting, Review Cycles, and Headcount Planning. ...

We are seeking a Principal Product Manager to play a crucial role in shaping the future of our unified product experiences for Onclusive customers. Your primary objective is to streamline, consolidate, expedite, and innovate the data ingestion and platforms that form the backbone of Onclusive's core products. You will spearhead the product vision, strategizing, and implementation for our content strategy, harmonizing a growing array of digital content and data into one of the world's largest media hubs at a significant scale. The data platform at Onclusive serves as a fundamental driving force behind our operational scalability and rapid evolution, offering a compliant data infrastructure th...

As an integral part of SolarWinds, you will actively manage enterprise-level customer accounts to showcase the value of SolarWinds" customer success programs. Your primary responsibility will be to create a compelling customer experience, ensuring high retention rates, increased product adoption, and customer advocacy. By engaging with customers, you will gather valuable feedback that will enable SolarWinds to enhance the overall customer experience. Your key responsibilities will include acting as the primary point of contact for customers throughout deployment and their entire journey with SolarWinds. You will work closely with customers identified as at risk to ensure their satisfaction. ...

As the Manager, Travel, you will lead the global Travel and Expense management team at Hyderabad while working closely with Process owners. Your responsibilities will include managing compliance with the Travel and Expense policy, P-Card policy, and actively participating in all change management projects related to Travel, Expense, and Card programs. Your role will involve serving as the initial point of contact for internal escalations, effectively navigating through process challenges. You are expected to possess comprehensive knowledge of Travel, Expense, and Card programs and collaborate efficiently with regional travel managers. Your proficiency in understanding and navigating systems ...

Come join our team at Wiz, a company that is revolutionizing cloud security and enabling businesses to excel in the cloud. As the fastest-growing startup in history, Wiz is dedicated to assisting organizations in securing their cloud environments to drive their business forward. Trusted by security teams worldwide, we boast a proven track record of success and a culture that highly esteems top-tier talent. Our diverse team of Wizards hailing from 13 different countries collaborates to safeguard the infrastructure of our numerous clients, which includes more than 45% of the Fortune 100 companies. These clients rely on us to scan and secure over 230 billion files on a daily basis. While we are...

You will be responsible for managing the interchange of data between the server and the users as a Ruby on Rails developer. Your primary roles and responsibilities will include designing, building, and maintaining efficient, reusable, and reliable Ruby code. Additionally, you will contribute to building an agile environment and be involved in testing your code. You will work closely with product management, operations, client-engineering, and customer success teams, engaging in all aspects of product development. As part of an exceptional team, you will play a key role in scaling a fast-paced business. You should be able to work independently on challenging compound problems while collaborat...

Job Description Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver r...

As a Senior Software Engineer at CyberProof, a UST Company, you will play a crucial role in leading the design and architecture of our enterprise SaaS platform. With 9 to 12 years of experience, you will be responsible for developing and optimizing our Security-as-Code product, ensuring its key features and functionality meet the highest standards. Your expertise will be vital in deploying and troubleshooting cloud stacks, educating teams on new cloud initiatives, and safeguarding the cloud infrastructure in Hyderabad/Trivandrum/Kochi/Bangalore/Chennai locations. Your primary responsibilities will include creating and delivering top-notch enterprise software, designing and deploying modern c...

Were Hiring: Account Executive Location: Bangalore (On-Site) Company: Saarthi AI Private Limited About Saarthi AI Private Limited Saarthi AI Private Limited is a forward-thinking SaaS company helping businesses streamline operations, enhance outreach, and scale efficiently. We work with fast-growing teams and ambitious leaders, offering cutting-edge tech and data-driven strategies to accelerate growth. Our mission is simple: build tech that delivers impact. About the Role Were looking for an Account Executive to join our growing team. Youll be the face of Saarthi AI Private Limited for our clientsmanaging relationships post-sale, driving onboarding, solving challenges, and ensuring long-term...

The Sales Executive will be responsible for generating new business opportunities, managing client relationships, and achieving sales targets. You will need to be proactive with excellent networking abilities, outstanding communication skills, and effective follow-up skills. Client Acquisition: Identify and engage potential clients through networking, field sales, and other lead generation methods. Relationship Management: Build and maintain strong relationships with existing and prospective clients to understand their needs and offer tailored solutions. Sales Presentations: Prepare and deliver compelling sales presentations and proposals to clients. Follow-Ups: Conduct timely and effective ...