Product Analyst

• Help design, develop, and maintain

  BI dashboards and reports

  using tools like Power BI, Tableau, or Looker.
• Collaborate with business, product managers, engineers, and stakeholders to define KPIs and success metrics.
• Translate business requirements into technical specifications for reporting and analytics

Customer Insights & Experience:

• Develop a deep understanding of both data and related metrics to help customer with best possible representation of reports and dashboards
• Engage directly with customers at key touchpoints, gaining insights into their interactions with BI reports and dashboards.
• Build and foster an active user community, facilitating knowledge-sharing and enhancing the adoption of data and AI products.

Go-to-Market (GTM) Strategy:

• Collaborate with Product Management to implement comprehensive GTM strategies for data and AI products.
• Align GTM messaging and product positioning with organizational needs, enabling effective adoption and broader applicability of solutions
• Support the launch of new products and features, working closely with multi-functional teams to ensure GTM plans are well-executed and drive product adoption.

Support & Advocacy:

• Provide Last Mile Support and Solutions on Demand for both data, ensuring prompt resolution of customer challenges and delivering a seamless user experience.
• Assist in user onboarding and training, ensuring users fully understand how to demonstrate the platform s data capabilities.
• Identify and develop brand ambassadors within the customer base to advocate for the product s unique benefits.
• Provide targeted support for unique business requirements, enabling seamless integration of data capabilities into broader operational frameworks

Product Performance & Data Analysis:

• Monitor and analyze product performance metrics using advanced analytics to gain insights into customer behavior and product usage.
• Work closely with engineering, product management, and other teams to ensure the successful execution of product goals, focusing on data, analytics, and AI-driven innovations.
• The insights and optimizations from product analytics will ensure alignment with overarching business goals and operational priorities, supporting scalable and impactful outcomes.

• What we expect of you

• Any degree and 8 to 13 years of experience in relevant field

Basic Qualifications:

• 8-13 years of experience in a product analyst role, especially with BI reporting and dashboards, and a focus on GTM execution.
• Worked with different BI tools such as Power BI, Tableau etc.
• Experience of working closely with data engineering.
• Experience in GTM strategy development and execution, with a track record of supporting product launches and ensuring right dashboards are provided.
• Strong skills in Excel and hands-on experience with Agile methodologies (Scrum/SAFe).
• Excellent communication and social skills, with the ability to work collaboratively with cross-functional GTM, product, and engineering teams.
• Knows SQL.

Preferred Qualifications:

• Have worked on BI tools previously. .
• Familiarity with data transformations, visualizations, AI platforms, and cloud-based data solutions.
• Ability to work effectively across matrixed organizations and lead collaboration between data and AI teams.
• Passion for technology and customer success, particularly in driving innovative AI and data solutions.
• Experience in services or consulting related to data and AI products is a plus, and familiarity with biotech/pharma is beneficial.

Soft Skills:

• Excellent analytical and solving skills.
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation.
• Ability to handle multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills.