Procurement Operations Assistant Manager

Role Responsibilities: This role acts as the interface of Procurement operations team, business requisitioners and the Procurement community ensuring Diageo buy the right products from the right suppliers at the right price.

To execute a range of procurement processes accurately and efficiently and following procurement policies, standards, processes and internal controls.

This role will work closely with Global, GBO areas, COE Procurement team, STP team, Coupa development teams, STP systems support and suppliers.

• Managing the tendering process for non-strategic spend on goods and services across the countries and market for which they have defined responsibility.
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Provide advice and direction to requisitioners directing them to the correct source of goods where appropriate (via catalogue, webform where applicable).

Looking for opportunities for continuous system and process improvement

To demonstrate a solution focus in order to understand requirements and ensure a joined-up delivery of required service / business / financial outcomes with the region and procurement categories.

Ensure that queries are resolved in line with the relevant Service Level Agreement.

Ensure service requests /issues not resolved are managed in accordance with policies. Escalate issues following standard process within agreed time-scales.

Contribute to process improvement and maintaining documented processes / work instructions.

Mid

• Performs a range of work activities in varied environments. Works without frequent reference to others.
• Uses limited discretion in resolving issues or enquiries. May contribute to routine issue resolution.
• Direct team members
• GBO areas / team members - for helping to resolve queries
• Requestors / business units - to deliver required services
• Global procurement operations team
• COE procurement operations
• Coupa development teams
• Suppliers - to negotiate proposals, invite to tender events and align terms and conditions

Candidate Requisites

• Degree (10+2+3)educated preferably in a business, administration or Procurement related field
• Excellent customer service attitude
• Is a good teammate ,Excellent interpersonal and communication skills
• Attention to detail
• Strong MS Office knowledge
• 5-8 years of experience in Marketing/Logistics procurement categories. (experiential, POS, VAPS, etc)
• Experience in SAP ERP, SAP- BW. - Coupa
• Experience in Electronic E-auctions
• Experience of Sourcing, including processes, ways of working, documentation and compliance requirements etc.
• Able to work proactively and effectively in cross functional and distributed team at all levels in an organization.
• Communication and influencing skills.
• Delivery and analytical skills with ability to identify insights

Empathy, tact, and diplomacy.

Proactive approach with tenacity and drive to succeed.

The procurement Operations Specialist be expected to be responsible for:

• The timely management of sourcing requests (eRFX) and eAuctions from the business within the agreed SLA's and KPI's
• Looking for opportunities for continuous process any system improvements
• Providing advice and support to the business on the correct routes or sources of supply (via catalogues, webforms etc.)
• Finding opportunities for new catalogues and content
• Be the champion for their defined area of spend, including category and/or market / country, knowing the right sources of supply, the policies applicable and the compliance requirements as well as the external sources that can be contacted to meet the overall business requirement.
• Build active and positive relationship with their key Procurement collaborators