Procure To Pay Operations Senior Analyst

 About The Role  

Skill required: Procure to Pay - Master Data Management (MDM)

Designation: Procure to Pay Operations Senior Analyst

Qualifications:BCom

Years of Experience:5 to 8 years

What would you do? The Role:The incumbent should be an expert in Accounts payable lifecycle and will be responsible for Managing team of 12-15 Team members for PTP invoice processing, Vendor Master Payments, AP Account Reconciliation, AP helpdesk The role is also expected to perform the role of the AP SME within the team. He / She must have independently managed the Accounts payable process for international client, worked in BPO organization in a prior assignment(S) at least for 4 years.Functional Responsibilities:Complete understanding of accounts payable life cycle and must possess in-depth knowledge of processing all categories of Invoices (PO, Non-PO, OTP Invoices, Utility Invoices, Statutory Payments, Vendor helpdesk, Should be an expert in managing all types of Invoice exceptions, urgent payments. Should have experience of handling international clients in BPM organization. Must possess great interpersonal skills, must have experience of speaking to client teams and handling their queries Must be an expert in analyzing customer queries and work with query desk in closing invoice query Manage AP teams and processes in accordance with documented procedures and policies Participate in the weekly, monthly governance call and manage the status call. Lead the resolution of complex or sensitive issues from client, senior management, or vendor queries on a timely basis Monitor process and operational KPIs to ensure effective delivery against targets and benchmarks Manage and oversee control procedures and practices to ensure no significant SOX control deficiencies in the AP delivery sub-function Identify and support AP improvement initiatives to drive operational efficiencies and improved controls Manage required and appropriate reporting to facilitate informed decision making (e.g. aging, forecasted payables, Hold invoice reporting, AP open items Report ) Support external audit and SOX/internal audit requests Support regional leadership through business partnering by providing metrics, problem resolution, and reporting process performance Remain up to date on AP-related policies and regulations of all areas (i.e. territories) in-scope Maintain files and documentation thoroughly and accurately, in accordance with company policy

What are we looking for? Client ManagementPeople Management Responsibilities:Supervise and manage an AP team of approximately 12-15 team members, ensuring communication and coordination across teams Facilitate interactions between team members and business to promote cross-functional ways of working and promote seamless hand-offs Work with the supervisor to manage direct reports goals and objectives, Regular monthly discussion with team members to set the right expectations, provide required coaching and feedback on real time basis. Evaluate the performance on timely basis to avoid impact on process and people. Develop/mentor team; provide advice, counselling, soft skills guidance; interpersonal, interaction skills Monitor and drive capacity utilization by balancing the process and people aspect. Supervise and resolve people issues on timely basis and drive the team towards collective goal of the process. Foster Client & Accenture culture and values Driving productivity and transformation initiativesMicrosoft ExcelMicrosoft Excel VBA Programming
Qualifications:Minimum 8 years of AP experience in BPO out of which 2-3 years minimum with experience as Team Lead. Minimum bachelors degree in finance accounting or related field Advanced knowledge of AP concepts and applications Strong understanding of AP metrics and SLAs and the factors that influence themSystem & applications Experience of working in SAP ERP would be an added advantage. Intermediate knowledge of MS office tools is must. Having advanced excel knowledge would be an advantage. Ability to run/support automation/RPA/process improvement initiatives parallel to the core jobCommunication & Interpersonal Skills Ability to interact with customers to ensure high-quality service while balancing expectations and realizations Excellent communication skills, both oral and written, to interact with suppliers/internal stakeholders via calls/emails Broad mix of operational and functional experience with sound understanding of risks and issues impacting global service delivery and operations, especially in AP Must communicate effectively, both orally and in writing, to influence others in one-on-one conversations and governance calls with clients.
Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts
 Qualification BCom