Procure To Pay Operations Associate

 About The Role  
Skill required: Procure to Pay - Invoice Processing
Designation: Procure to Pay Operations Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.In Invoice Processing Operations you will ensure efficient and accurate processing of expense invoices / claims in adherence with client policy and procedures. You will be working on audit claims in accordance with client policies and procedures. You will work on save/post invoice in ERP, verify TAX discrepancy, price, freight, Quantity resolution etc. You will also be required to post the invoices for payment and work on PO Process, Non - PO, Debit/credit note, 2-way Match & 3-way Match, Email management Minimize Vendor/Supplier complaints and escalations by providing exceptional service and call controlYou will be an individual contributor as a part of a team, with a predetermined focused scope of workAdhere to all company or departmental policies and procedures Accounts payable.Maintain regular and punctual attendance in line with company policies and proceduresMinimize Vendor/Supplier complaints and escalations by providing exceptional service and call controlReport on all technical equipment (computer, phone, network) issues to team leader Perform other duties commensurate with the post as per Client and Management guidelinesRefers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors.What are we looking for?
P2P Knowledge Helpdesk (Invoice processing, Payment, Vendor queries)Excellent communication skillsStrong Analytical skillsGood Comprehension skillsTime ManagementTeam PlayerRelevant domain experience as voice inbound and outbound
Roles and Responsibilities: In this role, you are required to solve routine problemsPrimary point of contact for P2P-related queries via email, phone, or ticketing system.You will be an individual contributor as a part of a team, with a predetermined focused scope of workReceive inbound calls and ensure that cases and interactions are logged correctly in HPSMYou will be trained and provided with a moderate level of instruction on daily work tasks and detailed instruction on new assignments and decisions that you make that would impact your workTroubleshoot and resolve issues related to Invoice queries and escalate complex cases when necessaryCollaborate with procurement, finance, and AP teams to ensure resolution of open issuesAssist vendors and internal teams with onboarding processes and account queriesMonitor help desk tickets and ensure Service Level Agreements (SLAs) are metIdentify recurring issues and recommend process improvements to enhance service qualityMaintain up-to-date knowledge of P2P policies, procedures, and systemsAdhere to all company or departmental policies and procedures Accounts payableMaintain regular and punctual attendance in line with company policies and procedures
 Qualification Any Graduation