Procure To Pay Operations Associate

 About The Role  

Skill required: Procure to Pay - Account Reconciliations

Designation: Procure to Pay Operations Associate

Qualifications:BCom

Years of Experience:1 to 3 years

What would you do? The Role:The incumbent should be having good knowledge of Accounts payable lifecycle and will be responsible for Ensure timely completion of work allocations related to IP & Helpdesk. Manage the daily operations related communications, interactions with internal & client stakeholder both by e-mails and calls as well. He/she must have worked in Accounts payable invoice processing/AP helpdesk activities for international client, BPO organization. Actively participating the client calls and provide required resolution/inputs to leads.Functional Responsibilities:understanding of AP Invoice processing & Helpdesk process and in good knowledge of PO, Non-PO, Utility invoices, freight payments etc). Achieve 100% accuracy & productivity for activities in scope. Perform quality check for invoices/AP helpdesk queries responded and share the results with SME. Must be able to analyze customer queries and work with query desk in closing invoice query Analyze the AP helpdesk query/complaints and provide resolution to drive towards closure. Interaction with client SMEs, Lead for daily work and process related issues Work on hold invoices resolutions received, raise appropriate queries if required. Must possess good communication skills both e-mail and oral Participate in the weekly/daily calls with Client SMEs and ensure timely action on pending action items. Generate lean ideas and provide inputs to process leads for improvement opportunities in process. Generate lean ideas and improvements in process and delivering the improved process controls, productivity, accuracy.

What are we looking for? Client ManagementNAMicrosoft ExcelMicrosoft Excel VBA Programming
Qualifications:Minimum 2.5-3 years of AP experience in Finance & Accounting function BPO experience will be an added advantage but not mandatory. Minimum bachelors degree in finance accounting or related field Good knowledge of AP invoice processing & Helpdesk concepts Should be able to work in any of the sub-processes. System & applications Experience of working in SAP ERP would be preferred and added advantage. Sound knowledge of MS Excel & word Having advanced excel knowledge would be an added advantage.Communication & Interpersonal skills Ability to interact with customers for daily operational activities with client SME Excellent in communication skills both oral and written as need to interact with suppliers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiative Must be able to communicate both orally and in writing to with client AP SME, suppliers on AP helpdesk queries, invoice status and provide the required resolutions.
Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts
 Qualification BCom