PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

As HR Practitioner - Learning, you will be supporting employees and business needs in delivering outstanding HR services for employees.Your primary responsibilities include:You will manage end-to-end learning administration tasks via the Learning Administration System (LMS), including but not limited to creating/modifying/cancelling courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculumProvide employee service and act as a point of contact for employees with learning queriesSupport queries related to employee password resetHandle dispatching of work queue effectivelyTo have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queriesProvide active contribution to any ongoing projects Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate/Postgraduate (MBA HR is preferred) with a minimum of 2-4 years of experience in Learning administration or Customer relationship management/business administration or a related field will be preferredProven experience in Microsoft Excel, PowerPoint, MS Word and GSuiteExcellent verbal and written English language skillsPrior experience in Training or presentation will be a plusExperience working in a fast-paced, client-facing environmentValidated organizational skills and the ability to prioritize and time management are essential for this roleDemonstrating strong attention to detail, follow and quick responsiveness is imperative for this roleAbility to develop effective relationships with internal and external stakeholders of the organizationFlexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferredProblem solving skills and ability to analyze errors/complex issues and identify appropriate solutions Preferred technical and professional experience

Prior experience in Data processing or Data management skill will be preferred

Working knowledge of Workday will be an added advantage