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Process Assurance / Quality Assurance - Deputy Manager

Process Assurance / Quality Assurance - Deputy Manager

Aspire Systems

8 - 12 years

6 - 16 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

ISO QMS Quality Audit ISMS ISO Audit CMMI

Work Mode

Hybrid

Job Type

Full Time

Job Description

Key Responsibilities: Hands on experience in QMS ISO 9001, ISO27001 standards, SOC 2 audit and CMMI framework. Knowledge in Data privacy and related standards. Working experience in handling ISO audit internally and with external audit partners. Responsible for Process definition, Implementation and maintenance of : QMS , ISMS and Privacy standards, Audit, Development of Metrics, Periodical Reviews. Responsible for process implementation within the Service Line for the accounts / projects assigned Conduct audits / facilitation and report Risks and issues at account/project level Facilitate Project status reviews Identify and report Engagement specific risks, facilitate engagement team to mitigate the risks, within the BU Responsible for Consolidation of defects and conduct defect analysis. Perform root cause analysis on repeated Issues, NCs, etc. also responsible for best practice harvesting and adoption based on the reports sent by the QA team/Delivery team Perform SOW reviews and provide suggestion regarding the appropriate life cyle to be selected, Metrics to be defined and follow the client demands. Provide RFP support pertaining to the information security, Privacy and QMS process To manage the QA team and provide necessary guidance and support Coordinate with various stakeholders and to enhance the process and tools Define engagement specific process for relevant accounts To communicate effectively in every situation with different stake holders like vendors, team members, manager etc. Develop Training materials and conduct / arrange for the BU level process / tools training for delivery Responsible for managing and mentoring the QA team Support the QA activities Handle high end facilitations Mentor the QA team Interface with external agencies / trainers, etc. Amend the process based on the organization change as and when required Prepare KT plan for new joiners in QA team and induct them in the job. Ensure complete security of company confidential information. Tracking the customer feedback on time in aligned with the project teams and come out with the RCA for the rating received from the Client to suggest respective solutions and address the issue. Get involved in organization data collection and Arrive at the Benchmarks.

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Aspire Systems

www.aspiresys.com/

IT Services and IT Consulting

Chennai Tamil Nadu

1001-5000 Employees

179 Jobs

Key People

Gopal Krishna

Founder & CEO
Amit Singh

Director of Sales
Divya Muralidharan

Chief Operating Officer

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Process Assurance / Quality Assurance - Deputy Manager

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Process Assurance / Quality Assurance - Deputy Manager

Experience & Salary

Skills Required

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