Process Associate - Invoice to Cash (Practitioner)

0 - 4 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Genpact is a global professional services and solutions firm committed to delivering outcomes that drive the future. With over 125,000 employees spread across 30+ countries, we are fueled by our innate curiosity, entrepreneurial agility, and dedication to creating enduring value for our clients. Our purpose, which is the relentless pursuit of a world that works better for people, empowers us to serve and transform leading enterprises, including the Fortune Global 500. We leverage our profound business and industry expertise, digital operations services, and proficiency in data, technology, and AI to make a significant impact. We are currently seeking applications for the position of Process Associate, Order to Cash. We are in search of an individual who possesses a profound understanding and the capability to manage day-to-day operations while upholding service level agreements. The ideal candidate will excel in resolving queries related to cash application and effectively liaising with customers. **Responsibilities:** - Making collection calls to customers and handling the dispatch of invoices via email, fax, or traditional mail based on customer preferences. - Identifying and rectifying unidentified cash transactions and managing the end-to-end process of cash applications. - Executing cash application tasks for invoices at designated sites to ensure the timely completion of Daily Receipt Reconciliation with accuracy and confidentiality. - Addressing customer/internal disputes and inquiries, collaborating across departments to reach resolutions. - Reconciling orders to align with customer records, including validating credits or debits and facilitating collections or refunds. **Qualifications:** *Minimum Qualifications:* - Graduation in Commerce (B.Com) - Freshers are welcome - Proficiency in the English language (both verbal and written) *Preferred Qualifications:* - Extensive experience in Accounts Receivable/Order to Cash **Job Details:** - Designation: Process Associate - Location: India-Jodhpur - Schedule: Full-time - Education: Bachelor's / Graduation / Equivalent - Job Posting Date: March 18, 2025, 6:30:54 AM - Unposting Date: April 17, 2025, 1:29:00 PM - Master Skills List: Operations - Job Category: Full Time Join us at Genpact as we continue to shape the future and create a world that works better for everyone.,

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Genpact

Business Consulting and Services

New York NY

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