6 Collection Calls Jobs

You will be responsible for following our Business Code of Conduct and always acting with integrity and due diligence. Your specific risk responsibilities will include providing exceptional customer service to our customers using various tools and methods. It will be crucial for you to stay updated on new and emerging fraud trends to mitigate risks to the business. You will need to utilize various tools and methods to identify and prevent fraudulent orders. Working within the company's credit policy, you will recommend changes to support growth and process improvement while limiting revenue risk. Additionally, you will help mitigate fraud risk to the company by using different channels and being aware of the tools used to identify fraudulent orders to mitigate the risk to the business of fraud. Your tasks will also involve making outbound and receiving inbound collection calls with customers who are in arrears. You will review processes and procedures to reduce fraud and revenue loss. As a Sr. Associate, your objectives and responsibilities will be similar to that of an Associate, with the only difference being that the performance measures and delivery expectations will be more stringent. Key people and teams you will work with include CEC Operations Teams, CEC Business Partners, Product & Process Improvement Teams, Knowledge Team, and Insight and MI Teams. You will be accountable for delivering agreed service levels for tasks relevant to your team and recommending changes to support growth and process improvement while limiting revenue risk. At Tesco, you can expect a unique and competitive reward package based on industry practices. This includes opportunities for performance bonuses, generous leave entitlements, retirement benefits, health and wellness programs, financial wellbeing support, and more. Tesco is committed to providing the best for its colleagues, ensuring a sustainable and rewarding work environment. Tesco in Bengaluru is a multi-disciplinary team dedicated to serving customers, communities, and the planet. By standardizing processes, delivering cost savings, and empowering colleagues, Tesco aims to create a sustainable competitive advantage. With a focus on high-quality services and reducing complexity, Tesco in Bengaluru plays a vital role in enhancing the customer experience worldwide. Tesco Business Solutions (TBS) is a purpose-driven organization committed to driving scale and delivering value through decision science. With a global presence and highly skilled colleagues, TBS supports markets and business units across multiple locations, adding value and shaping the future of the business.,

The role of Process Associate, Order to Cash at Genpact involves handling day-to-day operations, ensuring SLA compliance, and resolving cash application queries while interacting with customers. The responsibilities include making collection calls, managing cash applications, reconciling orders, and addressing disputes to facilitate efficient cash flow. The ideal candidate for this position should have a Bachelor's degree in Commerce, strong English language skills, and a willingness to learn and grow in the field of Accounts Receivable/Order to Cash. Freshers are welcome to apply for this full-time position based in Hyderabad, India. If you are drawn to a dynamic work environment that values curiosity, agility, and creating value for clients, this role might be the right fit for you.,

You will be working at Genpact as a Process Associate in the Invoice to Cash department. Your role will involve handling day-to-day operations, meeting SLAs, and resolving queries related to cash application by coordinating with customers. Your responsibilities will include making collection calls to customers, sending invoices via email/fax or mail as per customer requests, identifying and resolving unidentified cash, managing the end-to-end cash application process, reconciling orders, and resolving customer/internal disputes. To be eligible for this position, you must be a Commerce graduate (B.Com) with good English language skills. Freshers are welcome to apply. Preferred qualifications include strong interpersonal skills such as clear verbal and written communication, problem-solving abilities, and significant experience in Accounts Receivable/Order to Cash. This is a full-time position based in Noida, India. The ideal candidate should have a Bachelor's degree or equivalent qualification. If you possess the required skills and qualifications, we encourage you to apply for this opportunity to be a part of a global professional services firm dedicated to transforming leading enterprises. Thank you for considering this opportunity to join Genpact as a Process Associate in the Invoice to Cash domain.,

As a Process Associate for Order to Cash at Genpact, you will play a crucial role in ensuring smooth day-to-day operations while meeting SLAs and providing exceptional customer service. Your responsibilities will include making collection calls, handling cash applications, resolving queries, and coordinating with customers to ensure a seamless process. Your primary responsibilities will involve reaching out to customers for collections, sending out invoices as per customer requests, identifying and resolving unidentified cash transactions, and managing the end-to-end cash application process. You will also be responsible for reconciling orders, addressing customer disputes, and collaborating with internal departments for issue resolution. To excel in this role, you should possess a Graduate degree in Commerce (B.Com) and have strong English language skills, both verbal and written. While prior experience in Accounts Receivable or Order to Cash is preferred, freshers are also eligible to apply for this position. If you are looking to kickstart your career in a dynamic and challenging environment, this role at Genpact offers you the opportunity to work with a global leader in professional services. Join us in our relentless pursuit of creating a world that works better for people and be a part of our transformative journey. In this full-time position based in India-Noida, you will leverage your operational skills to drive efficiency and deliver results that contribute to the success of our clients, including Fortune Global 500 companies. If you are ready to take on this exciting opportunity, apply now and be a part of our team dedicated to shaping the future through innovation and excellence.,

Genpact is a global professional services and solutions firm committed to delivering outcomes that drive the future. With over 125,000 employees spread across 30+ countries, we are fueled by our innate curiosity, entrepreneurial agility, and dedication to creating enduring value for our clients. Our purpose, which is the relentless pursuit of a world that works better for people, empowers us to serve and transform leading enterprises, including the Fortune Global 500. We leverage our profound business and industry expertise, digital operations services, and proficiency in data, technology, and AI to make a significant impact. We are currently seeking applications for the position of Process Associate, Order to Cash. We are in search of an individual who possesses a profound understanding and the capability to manage day-to-day operations while upholding service level agreements. The ideal candidate will excel in resolving queries related to cash application and effectively liaising with customers. **Responsibilities:** - Making collection calls to customers and handling the dispatch of invoices via email, fax, or traditional mail based on customer preferences. - Identifying and rectifying unidentified cash transactions and managing the end-to-end process of cash applications. - Executing cash application tasks for invoices at designated sites to ensure the timely completion of Daily Receipt Reconciliation with accuracy and confidentiality. - Addressing customer/internal disputes and inquiries, collaborating across departments to reach resolutions. - Reconciling orders to align with customer records, including validating credits or debits and facilitating collections or refunds. **Qualifications:** *Minimum Qualifications:* - Graduation in Commerce (B.Com) - Freshers are welcome - Proficiency in the English language (both verbal and written) *Preferred Qualifications:* - Extensive experience in Accounts Receivable/Order to Cash **Job Details:** - Designation: Process Associate - Location: India-Jodhpur - Schedule: Full-time - Education: Bachelor's / Graduation / Equivalent - Job Posting Date: March 18, 2025, 6:30:54 AM - Unposting Date: April 17, 2025, 1:29:00 PM - Master Skills List: Operations - Job Category: Full Time Join us at Genpact as we continue to shape the future and create a world that works better for everyone.,

Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 individuals spread across more than 30 countries, we are fueled by curiosity, entrepreneurial agility, and a commitment to creating lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises worldwide, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We have an exciting opportunity for a Process Associate specializing in Invoice to Cash. We seek an individual with a profound understanding and the ability to execute day-to-day operations while upholding SLA standards. The responsibilities of this role include resolving cash application queries and liaising with customers effectively. Responsibilities: - Conduct collection calls to customers, send invoices via email/fax or physical mail based on customer preferences. - Identify and resolve unidentified cash transactions while overseeing the end-to-end Cash applications process. - Perform cash application functions on invoices at designated sites, ensuring the completion of Daily Receipt Reconciliation accurately and promptly. - Address customer/internal disputes and inquiries, collaborating across departments to achieve resolutions. - Reconcile orders to align with customer records, validate credits or debits, and process collections or refunds accordingly. Minimum Qualifications: - Graduation in Commerce (B.Com). - Freshers are welcome to apply. - Proficient in English language skills, both verbal and written. Preferred Qualifications: - Strong Interpersonal Skills encompassing clear verbal and written communication, problem-solving, etc. - Substantial experience in Accounts Receivable/Order to Cash processes. This position is for a full-time Process Associate based in Hanamkonda, India. The role requires a Bachelor's degree or equivalent qualification. If you meet the stated qualifications and are eager to join a dynamic team focused on operational excellence, we encourage you to apply.,