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Process Associate

0 - 5 years

6 - 12 Lacs

Bengaluru

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Communication Skills Quality Management Management Skills Interpersonal Skills

Work Mode

Remote

Job Type

Full Time

Job Description

Responsibilities of a Process Associate Data Processing : Accurately enter and manage data in various systems, ensuring all information is up-to-date and error-free. Customer Interaction : Handle customer queries and provide information or solutions as per the companys guidelines. Documentation : Prepare and maintain detailed records of customer interactions and transactions. Quality Assurance : Ensure that all processed data and interactions meet quality standards and client expectations. Problem Resolution : Identify and resolve any issues or discrepancies in processes or customer interactions. Process Improvement : Suggest and implement improvements in processes to enhance efficiency and quality. Compliance : Adhere to company policies, procedures, and regulations while performing daily tasks. Reporting : Generate and review reports to track progress, identify trends, and support decision-making processes.

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