Process Analyst- Policy Admin

 About Business Unit: 
Spartan Technology Services and Solutions Private Limited, a subsidiary of IBM, operates globally across 170 countries. It's a crucial part of IBM Business Process Operations, offering end-to-end services for policy renewal and query resolution in the insurance industry, with a strong commitment to data security and quality. Your Role and Responsibilities:   
As a Process Associate – Insurance (Claims), you will be involved in the Processing of Life and Annuity Insurance, Claims processing. You should be flexible to work in shifts.Your primary responsibilities include:Handling claims investigation, processing, and paymentsClaims document validation, calculating benefit amount, and releasing same to the beneficiaryMeet productivity and quality targets on a daily, weekly, and monthly basis Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate (except B.Tech/Technical Graduation/Law) with a minimum of 1.5 years of experience in Life/Annuities products in ClaimsGood Communication skills – English (both written & verbal)Proactive and high analytical skills; should foresee issues and suggest solutions, with impactful dataBasic Computer knowledge along with typing speed of 35 words/minute Preferred technical and professional experience Proficient in MS Office applicationsSelf-directed and ambitious achieverMeeting targets effectively Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills