Process Advisor-Collections

As a Process Advisor - Collections at Barclays, you will embark on a transformative journey where you play a pivotal role in shaping the future and safeguarding the business and customers from financial crime risks. **Key Responsibilities:** - Provide excellent customer service by responding to and resolving customer requests and inquiries in adherence to Barclays policies and procedures. - Collaborate with internal stakeholders, including risk management teams, to align collection activities and ensure compliance with regulatory requirements and internal processes. - Support business operation function team with day-to-day collection activities including customer service, risk management, and compliance. **Qualifications Required:** - Experience working in a customer-facing service environment. - Ability to effectively communicate with customers to determine appropriate solutions regarding their personal financial situation. - Relevant skills in risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology. - Job-specific technical skills.,