Principal Software Engineer

8 - 10 years

32 - 40 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

As a member of support organization, the job focus is to deliver high quality customer service to the Oracle database cloud customer base while serving as an advocate for the customer needs. The job profile involves resolving technical issues mostly raised by customers through the customer portal. The job responsibility includes:
  • Taking ownership of customer issues reported and seeing problems through to resolution.
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve technical issues.
  • Following standard operating procedures for proper engagement of internal and external stakeholders.

Educational Qualification

  • A degree in a relevant field from a recognized university
  • B Tech / M Tech / BE / MCA / MSc or BSc Computer scienc

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Oracle

Information Technology

Redwood City

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