Principal Delivery Program Manager

Role Overview
Join the team, where we're shaping the future of cloud management with our cutting-edge platform. As a Principal Delivery Program Manager with relevant experience in project management, product launch management, change management and organizational dynamics, youll be responsible to plan and deliver end to end complex programs. Youll work closely with the product, engineering and other cross-functional teams spanned across geography and other partners to ensure project goals are met on time, within scope and with optimal quality. This role requires exceptional leadership, program management skills, and a strong understanding of software delivery in an Agile environment. Key Responsibilities Implement and maintain Agile methodologies within the delivery process along with facilitating Sprint Planning, Reviews and Retrospectives Ensure that teams follow Agile principles, delivering iterative value while maintaining focus on the overall program objectives Develop comprehensive project plans inline with the business goals and build roadmaps outlining scope, deliverables, resource needs and timelines to establish interdependencies, identify risks and resource constraints to eliminate significant roadblocks and dependenciesProactively collaborate with cross functional teams for scoping and prioritizing project activities based on the business impact, ensuring the project backlog is well-defined, prioritized and ready for upcoming sprints Exercise smart data based decision-making process to address roadblocksEnsure measurable KPIs are developed for the program and that they align to the overall KPIs for the productLead program retrospectives, committing to regular improvement Establish metrics for project success and monitor performance against those metrics. Track regular status updates. Own and standardize metrics identify trends and drive continuous improvementPresent regular updates on program status, risks, and outcomes to leadership and other stakeholdersSupport teams in identifying and removing impediments to enhance productivity, ensuring timely delivery Champion best practices for program management seeking continuous improvement opportunities vs current methodology to support our aggressive deployment schedule.Must have:Certifications in PMP/ Price 2 / PSM / Scrum Master is a plusRelevant experience organizing multiple teams delivering on software/product development initiatives required. Agile lifecycle management experience preferredStrong technical acumen and strong voice of the customer across the program delivery lifecycleProven experience in delivering complex cross functional projects on time Good to have hands on any Data Visualization tools like Tableau / PowerBI / Ms ProjectDemonstrated success in using data and product-focused decisionsGood experience of project management process, project management software tools, templates and management techniques A Bachelors Degree in Engineering or a related fieldDelivery ownership in a B2B SaaS company (Nice to have: Your customers were MSP partners)Working with Customer success , Customer Support, Product & Engineering teams to own end to end delivery of features Excellent Project Management / Scrum skillsExperience12+ years of experience managing cross-functional technical projects.EducationBachelor's or Master's degree in Computer Science, Engineering, or a related field.