Principal Consultant_ Oracle CPQ (Configure, Price, Quote) + CDM (Customer Data Management)

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Principal Consultant_

Responsibilities

- Configure and implement Oracle CDM to clean, consolidate, and enrich customer data

- Create and maintain trusted master customer profiles for enterprise-wide use

- Define and manage data quality configurations for deduplication and matching

- Collaborate with business analysts and stakeholders to align CDM with business needs

- Perform data integration between Oracle CDM and other ERP/CRM systems

- Support end-to-end implementation, including testing, validation, and user training

- Provide routine reports and analytics to monitor data quality and system performance

- Design, configure, and implement Oracle CPQ solutions based on client requirements

- Customize CPQ workflows, rules, and templates using BML

- Integrate CPQ with ERP, CRM, and other enterprise systems

- Conduct requirement gathering workshops and document business processes

- Provide training and support to end-users and stakeholders

- Troubleshoot and resolve CPQ-related issues

- Collaborate with cross-functional teams to ensure seamless quote-to-cash processes

Module Coverage

- Oracle Customer Data Management (CDM) Cloud

- Oracle Customer Hub (UCM)

- Oracle CX Sales integration

- Oracle Enterprise Data Quality (EDQ)

- Oracle Fusion Financials, SCM, and HCM (for integrated processes)

- Oracle CPQ Cloud (Configuration, Pricing, Quoting, Commerce, Document Designer)

- Integration with Oracle ERP Cloud, Oracle Sales Cloud, or third-party systems

Preferred Education Qualifications

- Bachelor's degree in Computer Science/Information Systems or related field

- Oracle certifications (e.g., Oracle Cloud Infrastructure, Oracle Fusion Applications) preferred

Preferred Qualifications / Skills

- Proficiency in Oracle Customer Data Management (CDM) Cloud and Oracle Fusion Applications

- Expertise in data quality tools, including Oracle Enterprise Data Quality (EDQ)

- Strong knowledge of data integration, cleansing, and enrichment processes

- Experience with SQL, PL/SQL, and data modeling

- Familiarity with CRM and ERP integration (e.g., Oracle CX Sales, Financials, SCM)

- Understanding of business process analysis and requirements gathering

- Strong problem-solving and communication skills

- Expertise in Oracle CPQ Cloud configuration and customization

- Strong knowledge of CRM integrations (e.g., Salesforce, Oracle Sales Cloud)

- Understanding of pricing models, discount structures, and approval workflows

- Analytical problem-solving and troubleshooting skills

- Excellent communication and client-facing skills

Preferred Implementations

- Oracle CPQ and CDM implementations or Support.

Why join Genpact
. Lead AI-first transformation - Build and scale AI solutions that redefine industries
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
. Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
. Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.