Pricing and Data Analyst

The Data Analyst plays a crucial role in driving data-informed decision-making within the eCommerce and digital operations of the organization. Your responsibilities include collecting, analyzing, and interpreting data from various sources to enhance customer experience, facilitate business growth, and optimize operational efficiency. By delivering actionable insights through performance reporting, customer behavior analysis, and A/B testing, you contribute significantly to the organization's success. You will be accountable for developing and implementing a comprehensive eCommerce strategy to boost online traffic, conversion rates, and overall sales. Identifying new business opportunities, partnerships, and market trends to drive growth is a key aspect of your role. Overseeing the daily operations of the eCommerce platform, ensuring it is functional, user-friendly, and aligned with the brand's image, is essential. Collaborating with IT and development teams to manage updates, troubleshoot issues, and implement new features is also part of your responsibilities. Optimizing the user journey, managing product reviews and feedback, and enhancing post-purchase support are crucial for delivering a smooth and engaging customer experience. Coordinating with the Digital Marketing team to align eCommerce activities with broader online marketing campaigns is vital. Managing promotions, discount codes, and online sales campaigns, while analyzing eCommerce performance metrics and preparing regular reports, are integral parts of your role. Developing and managing the eCommerce budget, overseeing pricing strategies for online products, negotiating and managing service level agreements with vendors, and ensuring data collection and management are streamlined processes that you will be responsible for. Conducting thorough data analysis, developing and maintaining performance reports, analyzing customer insights, designing A/B tests, and collaborating with cross-functional teams are key components of your role. Your educational background should include a Bachelor's degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field. A minimum of 2-4 years of experience as a Data Analyst, preferably in eCommerce, retail, telecom, or digital marketing environments, is required. Proficiency in data analysis tools such as SQL, Excel, Python/R, and dashboarding platforms like Power BI, Tableau, or Google Data Studio is necessary. Key competencies include shaping strategy, driving change, networking & influencing collaboratively to ensure the success of data-driven initiatives and optimize eCommerce performance.,