Polish-Speaking Customer Experts for a Tech Leader

TP Greece

Microsoft, Canon, Netflix, PayPal

Big Five information technology companies

Polish customer experience team

Poland

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide troubleshooting for mobile devices (mobile phones, tablets & more)
• Assist customers to manage/secure their account & passwords
• Set-up repairs for hardware-related issues
• Escalate unresolved cases by contacting 2nd level support Interaction Experts
• Maintain high customer satisfaction
  

What you will bring:

• Fluency in Polish
• Advanced English knowledge
• Familiarity with iOS and/or MacOS, or comparable technology, is preferred
• Great communication skills
• Prior customer support experience would be an advantage
• Strong troubleshooting skills
  

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
• Competitive monthly salary + 2 extra salaries per year
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
  

Find out more

Polish speaking jobs

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