Policy Specialist /Mapping Operations/Hyderabad

Policy specialist- Mapping- Hyderabad.

Please mail, cvs to sd00838847@techmahindra.com

Job Summary

The Policy Specialist will have expertise in policy creation, a passion for knowledge-sharing, and the ability to adapt training strategies to meet dynamic operational needs.

Key Responsibilities

Policy Development and Management

• Collaborate with stakeholders to design and implement clear and effective policies for mapping operations and tools.
• Regularly review and update policies to reflect changes in client requirements, industry standards, and operational insights.
• Ensure alignment between policies, training content, and operational objectives.

Operational Alignment

• Act as the go-to resource for policy-related clarifications and queries from operational teams.
• Work closely with operations teams to identify knowledge gaps and provide targeted training solutions.

Performance Monitoring and Improvement

• Monitor policy adherence through regular audits and recommend corrective actions where necessary.

Stakeholder Collaboration

• Engage with clients and internal stakeholders to understand policy requirements and incorporate them into training programs.
• Provide detailed reports on policy updates, and areas for improvement.
• Serve as a bridge between operations, quality, and leadership to ensure cohesive policy implementation.

Content Management

• Maintain a centralized repository for policy documents.
• Ensure all content is accessible, well-organized, and up to date.
• Leverage technology platforms for effective content delivery and tracking.

Qualifications

Education

• Bachelors degree
• Certifications in instructional design, training, or geospatial tools are an advantage.

Experience

• 6+ years of experience in policy management, or a related field, preferably within map data operations.
• Proven experience in developing and delivering training programs for diverse teams.
• Prior exposure to map operation workflows, and tools, or GIS systems is highly desirable.

Skills

• Strong communication and presentation skills.
• Analytical and detail oriented mindset with the ability to evaluate training effectiveness using data.
• Proficiency in creating and managing policies and SOPs.
• Familiarity with GIS tools, map-related workflows, is a plus.