PMO

Key Responsibilities

Stakeholder & Cross-Functional Coordination

• Coordinate with HR, Finance, Admin, and Delivery teams.
• Serve as a liaison between internal teams and clients.
• Support delivery leads in resolving operational issues.
  

PMO Activities

• Manage billing, timesheets, and compliance tracking.
• Prepare and deliver monthly operations reviews.
• Maintain accurate reports across delivery functions.
  

Operations Data & Analytics

• Manage delivery operations data (utilization, financials, project metrics).
• Build and maintain dashboards for client satisfaction and operational efficiency.
• Provide insights and recommendations to improve delivery performance.
  

Governance & Process Excellence

• Ensure adherence to organizational policies and delivery standards.
• Support audit and governance activities.
• Drive continuous improvement in delivery operations.
  

Qualifications

• 37 years experience in PMO or delivery operations in IT/consulting.
• Strong knowledge of delivery metrics, financial tracking, and governance.
• Proficient in Excel, Power BI/Tableau, and project management tools.
• Excellent communication and stakeholder management skills.
• Ability to work independently and handle multiple priorities.
  

Required Skills

Preferred Skills

• Experience in client-facing roles.
• Exposure to HR, Finance, and Admin processes.
• Strong analytical and problem-solving skills.