PLM4A Key User-RSC - Engineering

Job Description

Date 17 Jun 2025 Location: Bangalore, KA, IN Company Alstom Key-User to play a pivotal role in resolving technical issues highlighted by end users with suport from RBPE and other stakeholders. Key-User should have excellent knowledge on overall Alstom design process within engineering domain. Key-User to particiapte in User Acceptance Test (UATs) for new features on PLM4A application and providefeedback for GO-Live Key-User is the leader of coherence of data for his stream within his/her site Key-User trains end-users, both for process appropriation and IS tool, in stabilized mod. The KU has been trained to train the trainer cessions. In deployment phase, Key-user, will be help by deployment team. Key-User is capturing incidents & defects raised by end-users. He/She processing characterization of issues. Whenever possible, He/She contains them by workaround. He/she expresses issues & transmit them to the appropriate support team Key-user consolidate needs of enhancement in this domain at plant level Identifies business needs and writes request for change Propose methodologies improvements to RBPE who will request the validation of Central M&T Key-User are in charge to test new functionalities or other upgrades of the solution Key-User may conduct specific trainingson need basis. Key-User puts in place and manages IS usage control, ensuring that end-users are well using the system ( according to core model rules). Key-User support RBPE for local translation of documentations Key-User manages the accounts access in his stream, according to internal control rules On request, supports RBPE in cross functional workshops/methodologies or in support mission to other sites Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrows mobility. Thats why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose Equal opportunity statement: Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.