Platform Group Product Manager - Service Delivery Platform

Platform Group Product Manager Service Delivery Platform

As a Platform Product Manager SDP APIs within the Software Organization, you will be responsible for definition and development support of the Service Delivery Platform API services. You will be working closely with cross functional products and business stakeholders to ensure the platform supports their features and is easily adaptable to future customer needs. You will set priorities and lead execution to achieve committed results. We are looking for a world class product leader and innovator to join our high-performing leadership team to shape the future.

Job responsibilities include:

• Internal Customer Facing Work closely with Customer Experience Product Managers to prioritize their products in upcoming PIs.
• Proficient at breaking down respective SDP solution EPIC to SDP Technical Verticals and understand high level impact.
• Execute product vision, strategy and roadmap for SSDP APIs including V2C, B2B and B2C APIs and remote operations.
• Guide extended teams on priority of backlog grooming, while managing & prioritizing flow of work into the product backlog.
• Maintain a product backlog to meet stakeholder needs that is transparent, visible, and well understood.
• Ensure the product backlog reflects the vision and strategy by working closely with Experience Product Managers.
• Support communication of delivery timelines, status, risks, and escalations to the leadership team.
• Coordinate dependencies with other product owners within the software organization and external partners.
• Build relationships with key stakeholders and other influencers who contribute to the definition and ongoing support of the new delivery software platform.
• Use business cases to make the case for new products/technology.
• Contribute to a fresh approach for convergence and APIfication of SDP offboard platform and move towards services rather than Features/Products.
• In-depth knowledge of current service delivery platform capabilities API specific.
• Consider flexibility, scalability, simplicity, and standardization as core attributes of the platform.
• Provide thought leadership on the platform optimization for multiple Product Lines within SWX.

The minimum requirements:

• Bachelor's Degree Engineering, Information Technology, or other directly related field
• A minimum of 5 years of Product Management experience
• 5+ years of experience in IT related functions
• 5+ years of experience in Connected Vehicle domain
• 2+ years of experience with underlying application program interface methods for systems integrations.
• Technical experience in building API platforms
• Cloud API development
• Knowledge of Python, Javascript
• Thorough understanding of the platform product development organizational model and its vision to drive innovation and Agile development techniques.
• Deep troubleshooting skills and capabilities to lead a triage team across a complex ecosystem with multiple application and service providers in times of critical service interruption
• Knowledge of complex protocols and application performance modeling Knowledge of security methods for vehicle to cloud communications
• Business savvy and technical product manager who can lead complex cross company efforts
• Excel at several core competencies including business acumen, domain knowledge, strategic thinking, analytical and leadership attributes
• Excellent customer intuition develop innovative product solutions from the ground up based on a deep understanding of customer needs
• Track record of shipping multiple successful products that have moved the needle on key business and customer metrics
• Strong collaboration skills with proven ability to influence senior leaders and quickly earn the trust of teams outside of direct circle of influence
• Strong ownership and bias for action

Preferred Qualifications:

• Master's degree in Engineering, Information Technology, or other directly related field
• Expertise in Connectivity and Connected Services in the automotive space
• Experience working with service-oriented architectures (SOA)
• A software development background with experience in one or more programming languages (i.e., C++, Java, Python)