Planisware Administrator - Incident Management

Emperen Technologies, founded in 2010, is a client-focused, values-driven consulting company that delivers real results. We have successfully implemented the visions of numerous Fortune 500, non-profit, and startup companies. Our business is designed around scalability to meet the critical needs of modern, technology-driven organizations. Through a tailored, seamless delivery model, we help our clients grow and succeed in a complex technological landscape. Emperen Technologies continues to attract top talent inspired by our vision and commitment to improvement.

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use.

Job Title : Planisware Administrator.Job Type : Contract.Experience : 10+ Years.

Preference : Immediate joiner upto 1 Month NP.Duration : 12 Month+.Level of experience : Senior.

Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterprise environment (setup, updates, patches). - Configure modules (project/resourcing/portfolio), data models, dashboards, workflows, formulas, KPIs, reports, and alerts. - Administer user access, roles and security; manage ServiceNow ticketing for incidents and change requests. - Provide user support, training, documentation, and hypercare post-rollout. - Perform data audits and system health reviews, ensuring data integrity and performance optimization. - Support integrations with ERP, PLM, JIRA, MS Project, or relevant systems. - Maintain system documentation : configurations, business rules, scripts, and releases. - Stay current with Planisware features, guide adoption of new versions and best practices.

Required Qualifications : - 10 years of Planisware administration or consulting experience. - Bachelors degree in engineering, IT, Project Management, or related field. - Planisware Administrator certification (Associate or Specialist level preferred). - Strong grasp of project and portfolio management processes. - Experience with ServiceNow or similar ITSM tools (ITIL knowledge). - Proficiency in scripting, formulas, data imports/exports, and data model design. - Working knowledge of databases (Oracle, SQL Server) and Linux/web server environments. - Strong interpersonal, verbal and written communication skills.