Pharmacy Assistant

Graduate / Inter/ 10th with minimum 1 year experience

1. Dispensing medicines as per prescription.

2. Maintain proper drug storage, rack layout, cold chain, refrigeration and upkeep of the pharmacy.

3. Greet the customers, keep eye-contact and provide good customer service.

4. Receive prescription or prescription refills.

5. Attend to prescriptions sent by call center.

6. Count and retrieve tablets and items from racks and pack them.

7. Provide information on dosage and usage of medicines to customers as per requirement.

9. Generate bill and maintain cash counter.

10. Check the order before handing over to the customer.

12. Engage the customer during waiting time to fill in the customer feedback form.

13. Effectively handle all inbound calls regarding home door delivery requests and ATM.

14. To answer inbound calls regarding drug information

15. Documents to be maintained

1. Daily ATM card sales

2. Daily free home delivery services

3. Daily Outside Purchase (OP) statement file

4. Narcotic drug prescriptions issued

5. Daily category wise stock value printout

6. Daily rack verification, gaps and adjustment receipts

Role:

Customer Service Representative

Industry Type:

Pharmaceutical & Life Sciences

Department:

Merchandising, Retail & eCommerce

Employment Type:

Full Time, Permanent

Role Category:

Retail Store Operations

Education

UG:

B.Pharma in Pharmacy, Pharmaceutical, Pharmaceutics, Pharmacology, Pharmaceutical Chemistry, B.Sc in Any Specialization, Any Graduate, Diploma in Any Specialization