Performance Manager –Sales, Retention

Company:

Dietitian Natasha Mohan LLP

Location: Defence Colony, South Delhi

Work Type: Full-Time (Work from Office)

Job Summary:

We are looking for a hands-on, no-excuse Performance Manager who can take ownership of daily execution across our Sales, Retention, and Recruitment teams.

Your job is simple: make sure people do their job — leads are followed up, clients are retained, hiring happens fast, and no one hides behind excuses.

You will work directly with the Founder and act as the daily driver of performance, outcomes, and accountability.

Key Responsibilities:

Conduct morning stand-ups and daily tracking across Sales, Retention & HR Monitor lead conversion, client renewals, and recruiter output

Enforce follow-up systems, CRM updates, and daily KPIs

Escalate or replace underperformers if needed

Work with QA to fix weak calls, missed follow-ups, and improve scripts- Assign leads ONLY to active, updated, high-performing team members

-Submit daily summary to Founder

Ideal Candidate Should Have:

- 4+ years experience managing Sales/Service teams in Health, EdTech, or BPO

- Strong leadership, pressure-handling, and execution mindset

- Excellent with Google Sheets, CRM tools, WhatsApp-based teams

-Tough but fair – can coach, push, and escalate when needed

-Fluent in Hindi + English

- Must be Delhi-based (Defence Colony)

Salary & Benefits:

₹35,000 – ₹45,000/month (based on experience)

Monthly performance bonuses

Timing: 10:30 AM – 7:30 PM (6 days/week, Sunday off)

On-ground role — no remote

How to Apply:

Send your updated CV to: info@natashamohan.com

Subject Line: “Performance Manager – [Your Name]”

Who This Role is NOT For:

- People who just want to “supervise” or “watch”

-People who avoid confrontation

-People who don’t believe in daily hustle

Job Type: Full-time

Pay: ₹38,000.00 - ₹45,000.00 per month

Schedule:

• Day shift

Work Location: In person