Peoplesoft Administrator

Roles and Responsibilities

Mailto: Adwivedi001@ets.org

Seeking a skilled and dependable PeopleSoft Administrator based in India to provide high-quality support for our U.S.-based business operations. This role requires hands-on expertise in PeopleSoft administration, including patching, troubleshooting, performance tuning, and managing integrations. The ideal candidate will have 5+ years of experience working with PeopleSoft environments and will serve as a reliable offshore extension of our core IT team.

• Provide end-to-end support for PeopleSoft environments (primarily FSCM and/or HCM) including daily administration, monitoring, and troubleshooting.
• Install, configure, clone, and maintain PeopleSoft applications and tools (PeopleTools, WebLogic, Tuxedo, Process Scheduler, etc.).
• Coordinate with U.S.-based team members to apply patches, manage upgrades, and deploy code migrations during defined maintenance windows.
• Monitor performance and health of systems, conduct root cause analysis, and optimize application stability.
• Maintain user roles, security access, LDAP integration, and SSO configuration.
• Ensure consistent documentation and change tracking using ITSM best practices (e.g., Jira, ServiceNow).
• Assist in developing scripts and automation for routine tasks using tools like Shell, PowerShell, or Python.
• Participate in regular syncs with U.S. teams and provide timely communication and updates.
• Work Hours: Aligned to U.S. Time Zones (EST/PST overlap required)

Required Experience:

• 5+ years of PeopleSoft administration experience in enterprise environments.
• Proficiency in PeopleSoft Internet Architecture (PIA), PeopleTools, WebLogic, Tuxedo, and Oracle database administration.
• Strong understanding of application patching, system refreshes, and cloning processes.
• Experience managing environments in a global support model with time zone coordination.
• Familiarity with ticketing systems and change control tools (ServiceNow, Jira, etc.).
• Excellent written and spoken English communication skills.
• Ability to work independently, manage priorities, and ensure timely escalations.
• Experience working with cloud-hosted PeopleSoft environments (Oracle Cloud Infrastructure, AWS).
• Exposure to CI/CD pipelines and automation tools for deployment.
• ITIL certification or familiarity with ITSM frameworks.
• Previous experience supporting U.S.-based clients or users.