People Services Administrator

About RWS HR

• Executes and administers end-to-end People services in accordance with global processes, and agreed local variations, for a country or region, ensuring data accuracy, professionalism, and timelines.
• Responsible for timely data input, maintenance, and accuracy within the HR systems.
• Produces required documents and maintain digital personnel files in line with applicable data processing policies and regulations.
• Delivers in line with agreed Service Level Agreements (SLAs), policies, processes, and standards.
• Works with other HR team members to maintain consistency of policies, practices, and processes.
• Works with other stakeholders to continually improve end-to-end HR services and operational services including driving adoption of self-service at country level.
• Prepares data extracts and other information for payroll team to process as needed.
• Carries out other tasks as required to support People Services team.
• Escalates issues to People Services Country Manager in a timely manner.
  

Skills & Experience

• Proven work experience entering, maintaining, and processing accurate data within a business IT application is required.
• Experience in offer creation and documentation for new hires.
• Proficient in setting up new hire records in HR systems and coordinating onboarding activities.
• Familiarity with payroll inputs and coordination, ensuring accurate and timely data submission.
• Skilled in handling employee change requests such as promotions, transfers, and compensation updates.
• Knowledge of background verification processes and compliance requirements.
• Experience supporting employee offboarding activities, ensuring smooth and compliant transitions.
• Experience using HR software, such as Microsoft Dynamics 365 HR Solution, is preferred.
• Proficient using Microsoft Office.
• Experience prioritizing high volume workload.
• Strong email and in-person communication skills.
• Able to handle sensitive and confidential information carefully, with discretion.
• Able to work proactively, both collaboratively and independently.
• Demonstrates high caliber time-management and organizational skills.
• Takes ownership of assigned tasks and sees them through to completion.
• A college degree is preferred.
  

Life at RWS