Pega User Experience Architect

You will be responsible for visualizing, defining, and implementing UX improvements to enhance the user experience for customers. Your role will involve ensuring a smooth learning curve for users of our applications by conducting user research, prototyping, designing, and implementing user-friendly interfaces. Your primary responsibilities will include designing and implementing user interfaces that provide an exceptional user experience on the Pega platform. You will lead Experience Design (XD) workshops and utilize prototyping tools like Adobe XD to create UI/UX designs and customer journeys. Collaboration with Agile teams is essential for iterative UI/UX design and development, with a focus on delivering a seamless, customer-centric experience. Continuous feedback from users and stakeholders will be gathered and incorporated into the solutions. Additionally, you will work closely with product owners, business analysts, development teams, and subject matter experts to ensure that the user experience meets or exceeds customer requirements. To qualify for this role, you should have at least 2 years of experience in a UI/UX development role, designing solutions in complex environments. Proficiency in Pega, HTML, CSS, and JavaScript is required. Experience with DCO, Experience Design (XD) workshops, user journey mapping, and prototyping is essential. A solid understanding of user needs, the latest UI technologies, and UX philosophy is necessary. Certification in Pega CSA and UI is preferred. Strong stakeholder management, client-facing, and situation management skills are crucial. Experience with PEGA version 8.x and a degree-level education are expected. Willingness to travel for onsite assignments is a part of this role. This position is based in Hyderabad and Kolkata.,