1399 Pega Jobs - Page 2

We are seeking a Test Automation Engineer with expertise in Java, Selenium, Cucumber, and Rest Assured , to join our dynamic QA team. In this role, you will be responsible for designing, developing, and maintaining robust automation frameworks that ensure the quality and reliability of our software products. You will work closely with developers, product managers, and DevOps teams to integrate testing into the CI/CD pipeline using tools like GitLab and Jenkins . Responsibilities Build and maintain automation frameworks Write test scripts for UI, API, and regression testing Integrate testing into CI/CD (GitLab, Jenkins) Collaborate with Dev & BA teams in Agile setup Work on Pega & React application testing Qualifications A Bachelor’s degree in Computer Science, Information Technology, or a related discipline is required. A minimum of 3 years of professional experience in test automation, with a strong command of Java, Selenium, Cucumber , and Rest Assured . Proven experience in the design, development, and maintenance of automation frameworks. Working knowledge of testing Pega and React-based applications is highly desirable. Proficiency in utilizing CI/CD tools , particularly GitLab and Jenkins , for automated testing integration. Solid understanding of software testing methodologies , including test planning, strategy, regression, and integration testing. Familiarity with Agile/Scrum development environments. Strong analytical and problem-solving abilities, with excellent verbal and written communication skills. Experience in API testing and usage of testing tools and techniques to ensure comprehensive coverage and quality assurance.

Key Responsibilities: Minimum 3 to 4 year experience working with Microservices Hibernate Spring JPA Minimum 3 to 4 year experience with Microsoft SQL Server or any database Minimum 3 years if experience with Java Script and jQuery Minimum 4 year Experience with Spring framework Spring boot Spring MVC Must have SOAP OR REST Webservices development experience with Apache Axis or Spring Must have strong knowledge in Object oriented development version control SVN git release management change management JBPM experience is preferable Should have experience in Agile Methodology Scrum Preferred Skills: Microservices, Springboot, Drools, BA Life Insurance, Angular JS , +Pega, Progress->Microservices, Springboot, Drools, BA Life Insurance, Angular JS , +Pega, Progress,Technology->Java->Spring MVC->Java

Employment Terms : Responsible for owning modification and maintenance of software applications with large scope. Will work across the IT function on different projects including analysis and design. Responsibilities : Maintain and enhance software applications under the supervision of a manager or technical lead. (65%) Participate in other application development projects, as assigned. (20%) Other application development projects, as assigned. (10%) Perform other duties, as assigned. (5%) Minimum Requirements : Education : Bachelor's degree in Technology/Engineering or a similar field. Experience : 5-7 years of professional experience with a minimum of 5 years of Pega development experience. Well versed with SDLC, Production support and deployment. Knowledge, Skills, Abilities, and Other Attributes : Understanding of Agile (Scrum) project management methodology and Test-Driven Development. Strong communication skills. Preferred Qualifications : Education : Master's or Advanced degree in Technology/Engineering or an equivalent field. Experience : Hands on experience of Constellation Worked on Pega CS frame Knowledge, Skills, Abilities, and Other Attributes : Pega Customer Service (CS) and Constellation experience is a plus. What We Offer We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact careers.india@mcmcg.com

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description - Grade Specific Responsibilities for KYC Sr. Analyst Conducting Due Diligence and Know Your Customer (KYC) research for institutional & corporate clients as part of the business-wide Anti-Money Laundering (AML) Compliance remediation & refresh processes Perform hands on task related to KYC and account opening (Including working with front office on information and documents, update system with relevant details, perform checks, validate & upload documents, manage pipeline for new accounts and KYC rolling review- KYC refresh) Produce accurate and quality work (90-95%) under tight deadlines and minimal supervision Executing and reviewing negative media alerts from client screening and escalating where necessary Meeting production target volumes and dates as advised Communication with the front office staff and other employees involved in the maintenance of internal control standards Identify and resolve or escalate, as appropriate, any issues in relation to the onboarding process Conduct Office of Foreign Assets Control (OFAC) screenings through World-Check and other similar tools to identify Politically Exposed Persons (PEPs) and heightened risk individuals and organizations Qualifications for KYC Sr. Analyst CAMS certification or any industry recognized AML certification will be a plus Fluent in English (spoken and written) University graduate Minimum 3-5 years related banking, compliance, audit experience with a minimum of 2-3 years specific experience relating to on-boarding of clients according to relevant AML legislations across NA, EU & APAC jurisdictions Strong analytical and problem-solving skills would be a significant plus Proven ability to manage multiple projects simultaneously. Good understanding of Corporate & Institutional Banking and Global Markets framework under International Financial Groups. Good understanding of Due Diligence and local Anti-Money Laundering requirements Maintain a working knowledge of anti-money laundering related requirements including BSA, USA Patriot Act, OFAC, SEC, FINRA, and other applicable US, UK EMEA regulations Actively engage in the identification of potential process shortcomings or required enhancements Technical & Behavioral Competencies Proficient in Microsoft Word, Excel, Outlook and PowerPoint Well-developed interpersonal, problem-solving and influencing skills Exhibit high willingness to collaborate with all levels of the organization Familiarity with platforms & tools like Pega, Fenergo, Actimize, World Check, Lexis Nexis and RDC Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description - Grade Specific Responsibilities for KYC Oversight of the daily workflow for KYC risk analysts/officers who perform data quality reviews of KYCs for completeness, including ensuring all appropriate information is contained in the KYC to meet all regulatory, legal, and audit requirements of the bank, FI or Fintech being supported Monitoring of KYC queues and reports to meet established Service Level Agreements including follow-up analysis and reconciliation Ensure standard processes, role and responsibilities, of the AML/KYC team while meeting / exceeding SLAs/KPIs across quality and throughput Support consistent hiring and performance management practices for a team of ~10-12 Analyze and review quality trends and measures, reporting feedback to internal & client leadership Deliver projects on time, on budget, with exceptional quality under tight deadlines & minimal supervision Act as a subject matter resource on the KYC/AML and account opening policies and procedures for the team specific to the NA, EU or APAC jurisdictions being supported Coach staff on the evaluation of client AML/reputational risk, including the identification of key issues and related mitigates, conducting independent research, verifying appropriate risk profile, and making independent risk assessment recommendations Qualifications for KYC Process Lead Minimum 5-7 years related banking, compliance, audit experience with a minimum of 3-6 years specific experience leading and managing teams involved in on-boarding of clients according to relevant AML legislation across NA, EU & APAC jurisdictions CAMS certification or any industry recognized AML certification will be a plus Exceptionally fluent in English (spoken and written) University graduate / postgraduate Comprehensive knowledge & understanding of regulatory regimes such as AMLD, MiFID, FATCA & EMIR Strong analytical and problem-solving skills would be a significant plus Maintain a working knowledge of anti-money laundering related requirements including BSA, USA Patriot Act, OFAC, SEC, FINRA, and other applicable US, UK, EMEA and International regulations Actively engage in the identification of potential process shortcomings or required enhancements Technical & Behavioral Competencies Proficient in Microsoft Word, Excel, Outlook and PowerPoint. Well-developed interpersonal, problem-solving and influencing skills. Exhibit high willingness to collaborate with all levels of the organization Familiarity with platforms & tools like Pega, Fenergo, Actimize, World Check, Lexis Nexis and RDC Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Meet Our Team Our global team provides strategic direction, product management, development leadership, scheme compliance & customer support for Pega’s Smart Dispute application. Pega Smart Dispute™, a market-leading financial service solution that automates the processing of retail card disputes and fraudulent transaction. Over 40 global banks, and through them, almost 500+ leading financial institutions currently rely on these applications. Pega Smart Dispute Product Team, part of Pega Financial Services Smart Apps tribe, is responsible for building highly scalable, reusable assets for the financial services industry. The individuals are required to demonstrate deeper understanding of Industry standard Data models, visualize & empathize with the needs of customers vis-à-vis vertical apps, design robust / scalable solutions and build reusable assets. Picture Yourself At Pega Pega is changing the way the world builds software. In this role, you will be part of highly engaged teams designing and developing best-in-class solutions applying modern & cutting-edge technologies. This is your opportunity to be part of a highly engaged, creative and vibrant team to get your hands on leading technologies to solve interesting customers problems. What You'll Do At Pega Work collaboratively with team members to design, develop, test and document high quality test specifications Demonstrates best practices in functional and automated testing Work as part of a collaborative team with a mindful of good software development patterns and practices surrounded by fun loving talented engineers Work with product manager to understand the supported scheme(s) association regulations or changes and work towards development. Provide technical assistance to advance the capabilities of products and resolve issues Leverage your advanced Pega knowledge to identify, investigate and report product defects Ability to collaborate with the Product Owner to understand use cases and effectively design a solution to satisfy use cases Ability to work across teams and communicate priorities effectively Ability to provide constructive feedback during code reviews, retrospectives, design reviews, etc. Ability to serve as a representative of the team working with stakeholders Guide team members on test planning, test execution, and test automation technologies Strong desire for product quality and understanding of test strategy and methodology; ability to communicate test strategy effectively across teams Should be able to mentor new team members or interns as part of on boarding Adapt to frequent change, Exhibit a commitment to continuous learning and development Work in strict timeframes and meet aggressive deadlines Who You Are You are passionate about test automation and code quality and eager to develop your skills within an enterprise environment while working with an industry leading product. A result oriented individual, driven with passion and ability to explore solutions and solve complex customer problems. 2-4 years of software quality experience, preferably working experience on Selenium, Playwright, other latest test automation tools. Bachelor’s degree in computer science or related technical discipline / BE/B. Tech or Equivalent Good to have functional knowledge in card dispute resolutions understanding Visa, Mastercard, AMEX regulations and industry implementation. You have strong practical knowledge of software testing best practices, testing terminologies, and writing test automations with at least one technology. You think outside the box and use your experience for more effective collaboration. You are competent in test planning along with identifying, documenting, and executing test cases. You are also competent at debugging test failures. You have basic skills required to technically lead QA testing of projects at a team level. You share your updates, ideas and plans competently through verbal and written communications. Attention to detail is your proficiency. What You've Accomplished Practical knowledge of software testing best practices Software test experience with Java, Selenium, TestNG, Playwright, or other technologies Exposure to Windows and Linux operating systems and database query coding knowledge. Exposure to integration technologies like XML, JSON, REST, SOAP Ability to effectively articulate technical challenges and solutions Partner with internal clients, like Product Managers, to align business goals with implementation results Demonstrates customer empathy, willing to adopt best practices ensuring delivered work exceeds customer ever changing demands A creative problem solver – passionate to analyze, identify and solve problems Team player with good verbal and written communication skill Ability to think and code fast independently with little hand holding and mostly driven with self- initiation Experience in testing mobile applications, web applications, UI, applets, client/server, portals or warehousing Experience testing RESTful/SOAP APIs Troubleshooting, debugging and reverse-engineering skills Experience with modern scripting languages (Shell, Python, Perl) will be an added advantage Agile/Scrum development methodology experience Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company Job ID: 22273

Responsibilities Ensure the best possible performance quality and responsiveness for the UiPath Platform whether on premise or in the cloud Define and implement best practices for the CI CD processes. Ensure the best possible performance quality and responsiveness for the CI CD pipelines. Help design the To Be state of automations and assist in the creation of the Solution Design Document SDD Help set up UiPath environments and communicate the technical infrastructure requirements to deploy automation solutions Support UAT and deployments of automations to production and between environments Review SDDs from vendors contracted by EVERNORTH and provide guidance and oversight Provide technical guidance to developers Identify bottlenecks and bugs and devise solutions to mitigate and address these issues Qualifications Cloud ecosystems experience Knowledge of object oriented programming and architectural design patterns is a plus Having experience with the UiPath platform is a must having experience with Pega OpenSpan or Blueprism platform is a plus Experience with staging and deploying automation solutions into test and production environments and providing post production support Experience in infrastructure related technology is preferred i e application server infrastructure cloud platforms credential management etc Experience with CI CD is a must Experience with Agile Software Development Lifecycle Proven experience with design principles and modular programming techniques Excellent Communication skills Required Experience Education A Bachelors or MS Degree in Computer Science Engineering or similar majors 6 years of experience coding in one or more system level programming languages Powershell C C C Python Rust etc and a willingness to learn new ones2 years supporting RPA platforms UiPath Infrastructure Engineer Certification or Diploma is a must

Job: Cyber Tech BA Experience: 4+ Years Location: Bangalore, Kochi The Senior Technical Business Analyst is required to maintain and build productive relationships with the following individuals: Solution Architects and Designers System Engineers and Developers Business Analysts (BA) Project Managers/ Portfolio Managers/Delivery Manager/Scrum Master Service Managers and Product Owners Test Manager and Test Engineers. CORE RESPONSIBILITIES: Identify and capture the business requirements for system enhancement and/or business processes. Convert business requirements into functional/non-functional specifications. Document and own the data/Integration mapping. Engage multiple business areas and conduct holistic impact assessment in conjunction with business risk assessments. Work with data analytics and helps to optimise and understand large amounts of data. Assist in assessing and documenting the current and future states to identify and recommend improvements, verification and validation. Effectively communicates to stakeholders, manages conflicts, issues and changes to ensure stakeholders and project team members remain in agreement on solution scope. Identify and manages gaps, determining the effectiveness of proposed solution facilitates writing user stories with the team and develop Business Requirements documents and models (if required). Participate in testing and deployment of the prioritised business requirements. Provides support and participates in testing activities. Assist in the delivery of projects (all phases) Undertake any other tasks assigned by your manager that you have the capability to perform safely in line with relevant internal Bank policies and external regulatory requirements. Apply agile methodology throughout day-to-day tasks. Experience: Technical business analysis experience (at least 5 years) · Strong domain knowledge in payment or digital banking or Fraud Strong SQL, data analysis. Ability to render analysis to business stakeholders. Demonstrated experience data/interface mapping. Strong communication skills required to comfortably deal with, and influence stakeholders. Financial Services Industry Experience, preferably Fraud Management with Payments or Digital or application fraud experience SAS Fraud Management experience Experience working on technology enabled projects. Exposure to Agile methodology Experience working with multiple vendors/solutions in fraud i.e. Fircosoft, RSA, Pegasus etc. Aware of basic cybersecurity principles Bare Minimum Requirement BA Skills - (Must Have : 4-5 Years of minimum experience) Key must haves - Business Analysis, Requirement Gathering, Stakeholder management, FSD/BRD Technical skills - (Must Have : 2+ Years of minimum experience) Good Knowledge of SQL, API and Data mapping is Mandatory. (MQs/KAFKA/JSON/Batch is a plus) Domain Expertise - (Must Have : 3 Years of exposure in BFSI) Banking Domain experience preferred in Fraud, AML, Digital Channels, Payments, Cards, Merchants, Investment banking, Application processing etc. It would be an added advantage if the candidate has some basic Pega experience / any BPMN tools experience (Only Nice to have, NOT a Must have requirement).

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Job Description The Challenge The Technical Support Consultant for Adobe solution will provide Technical Support for Adobe Digital Experience Customers. Key elements of the role involve handling technical issues and ensuring our customers are set up for success. You will field questions, log and work on high priority issues, meet with Customers regularly, and manage escalations while working with the extended Adobe Support team (Support and Engineering). The over-arching goal is to ensure that you can anticipate and avoid issues, identify and mitigate against risk. When necessary, you may be required to go onsite to expedite the resolution of a technical issue, or as part of an overall Customer experience improvement exercise. Team members will be required to fully document all customer cases, customer problem interactions, and customer environment details to ensure complete regular Customer Account reviews. The objective of this group is to create memorable Customer Experiences for our most strategic Customer resulting in Customers being wildly successful using our products. What You’ll Do The first point of contact for customers concerns relating to technical issues Customers advocate and represent their needs with internal product teams Provide extremely timely response/resolution to technical and product inquiries Provides resolution results within established Service Level Agreement Guidelines Awareness of Customer business priorities & key events Provides proactive Issue Status updates to required parties Record and document all issues related to customers within established process guidelines Trouble-shoot/qualify cases before escalating into Engineering Answering questions regarding product functionality and usage Enable product features included in the contract which Customer can’t enable themselves through the admin console Troubleshoot implementation problems Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors; exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results; networks with key contacts outside areas of their own expertise; may have matrix reporting relationships across business units. Uses professional concepts and Adobe objectives to resolve a wide range of difficult issues in creative and effective ways. Occasionally, we need to engage subject matter experts in situations warranting a deeper level of knowledge/expertise. Regular collaboration with teams via scrums, queue bashes and other interactions to learn new concepts and resolve complex issues, sometimes leading the sessions. Accelerated ability to comprehend and simulate/replicate customer reported issues leveraging all the relevant channels of knowledge (documentation, communities, knowledgebase, peers, etc.) Demonstrates Intermediate to Expert troubleshooting skills. Strong personal organization skills Ability to multi-task and prioritize job requirements What You Need To Succeed At least five years’ experience in a customer support environment, preferably in a high- tech enterprise setting Regularly demonstrates advanced ability to interpret customer business needs and issue impact to both the customer and Adobe; ability to communicate the business impact effectively to internal associates to accelerate resolution and limit the overall business impact Acts independently and demonstrates entrepreneurial perspective in figuring out methods and procedures on new assignments; may supervise the activities of others; exercises considerable latitude in figuring out objectives and approaches to assignment; effects of decisions may be long-lasting and influence the future course of Adobe Excellent communication skills, both written and verbal Ability to systematically and effectively troubleshoot problems while ensuring customer satisfaction within stated service level goals Strong ability to identify, research and quantify business problems using statistical analyses on large data sets Proven ability to diagnose and troubleshoot complex implementation issues Knowledge of Mobile and Video programming solutions Knowledge of Experience with Tag Management tools Desirable to have experience using Adobe Solutions like, Adobe Experience Platform, Analytics, Target, Audience Manager, or other web analytics and optimization tools, in or out of the Adobe Experience Cloud. Proven ability to diagnose and troubleshoot complex analytic implementation issues. Ability to identify, research and quantify business problems using statistical analyses on large data sets. Evidence of leading multi-platform Adobe solutions as a product owner, technical client service lead or solution consultant Adobe Experience Cloud tool certification (either Adobe Campaign, Adobe Experience Platform, Adobe Target, Adobe Analytics are desirable) General knowledge about working with Google, Tealium, Salesforce and Pega technologies Advanced level Excel and PowerPoint Some experience of digital marketing, CRO, digital analytics, decisioning, campaign planning, creative and UX disciplines Experience with JavaScript, jQuery, HTML and CSS, Angular JS, Any JS Framework Experience with SQL and database management. Experience with data insertion and reporting APIs, SOAP, REST and PHP Thinks ‘out-of-the-box’ to creatively resolve advanced development problems Debugging of customer code Experience in a wide range of computer operating systems and software with emphasis on installation, troubleshooting, upgrading, integration and client/server operations is desired. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

This is full time remote contract position . (So no freelancing or moonlighting possible) You may need to provide few hours of overlapping time with US timezone . You may need to go through the background verification process in which your claimed experience, education certificates and references given will be verified. So pls don't apply if you are not comfortable to go through this verification process. This is client facing role hence excellent communication in English language is MUST . Min. Experience : 3+ years Key Responsibilities Write and execute test cases for business processes. Test REST/SOAP APIs, front-end UI, and backend services. Perform regression, functional, and integration testing. Work with developers and BAs to resolve defects. Contribute to automation testing if applicable. Skills Required Manual and basic automation testing REST API testing tools (Postman, SoapUI) SQL queries for data validation Agile Testing, Defect Management (Jira, Zephyr)

The Ops Support Specialist 5 position is a mid-entry-level role focused on providing operations support services. Responsibilities include record/documentation maintenance, account maintenance, imaging, and account opening in coordination with the Core Team. The specialist acts as a liaison between operations staff, relationship managers, project managers, custodians, and clients, ensuring day-to-day operations support aligned with Citi's infrastructure and processes. You will be responsible for resolving customer inquiries, managing escalated issues, and delivering efficient customer service. Identifying opportunities for value-added products and services while complying with laws and regulations is crucial. Communication with management on productivity, quality, and MIS indicators, along with providing training and assistance within the department, will be part of your role. Supporting a wide range of products and services, participating in Lean and process improvement projects, and resolving complex problems are key responsibilities. You must assess risk in business decisions, prioritize the firm's reputation, and ensure compliance with laws and regulations. Qualifications for this role include 2-4 years of relevant experience, proficiency in Microsoft Office, in-depth knowledge of the Dispute process, problem-solving capabilities, and the ability to work independently. Working occasional weekends and familiarity with Pega, G36 functionality, CoB testing, and Trust Receipts are required. Strong analytical and mathematical skills, along with clear written and verbal communication abilities, are essential. The shift for operations is US Day/India Night with a rotating schedule and weekend work. A bachelor's degree is mandatory for this position. This job description offers a comprehensive overview of the role, outlining primary duties and qualifications. Additional job-related tasks could be assigned as needed. #Operations-Support #Full-Time #Mid-Level #Customer-Service #Compliance #Communication #Problem-Solving #Analytical-Skills #Microsoft-Office #Pega #G36 #CoB-Testing #Bachelor-Degree,

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements. Responsibilities Candidate should have 10+ years of experience Service Delivery Experience in coordinating with Customer, Suppliers and other stakeholders MIS reports handling experience Sound knowledge and Experience in the site management Knowledge of radio base station and work experience in Cell site deployment Candidate should have knowledge on Beacon process Experience in cell site validation and understand the requirements Proactive skills required to manage various situations Understanding of Field engineer scheduling and manage site visits Experience in supervising team members’ work and providing support on queries. KPI management such as SLA Experience in preparing Local work instructions and suggesting improvement ideas Periodic update to customers is key activity/responsibility Constantly monitor and report on project progress and status to all stakeholders Experience in managing international customer Conflict management Candidate should have innovative skills and implemented various continuous service improvement projects Strong Verbal and written communication skills A good team player & good Customer experience /satisfaction Knowledge of Pega, ORMT, Remedy, SID Desired Skill sets Hands experience with Auto CAD, GIS Routing, Switching and IP Knowledge Network / Voice certifications preferred. Knowledge in networking concepts (ports and protocols) Knowledge of Switch configuration, ports, access ports, trunk ports and port security and spanning tree protocols

Job Description: Wipro Limited is a leading technology services and consulting company that focuses on creating innovative solutions to address clients" most complex digital transformation needs. With a holistic portfolio of capabilities in consulting, design, engineering, and operations, Wipro helps clients achieve their ambitious goals and build sustainable businesses. The company has over 230,000 employees and business partners across 65 countries, committed to helping customers, colleagues, and communities thrive in a constantly evolving world. Role Purpose: The primary purpose of this role is to design, test, and maintain software programs for operating systems or applications that need to be deployed at a client end, ensuring they meet 100% quality assurance parameters. The responsibilities include: - Being CSSA certified - Configuring the majority of the application with guidance from the LSA - Working on integration, data flow, data sets, and AWS knowledge - Demonstrating good analytical and communication skills - Possessing excellent knowledge in SDLC, agile methodologies, and Pega implementation - Assisting the Architect in design, integration, and estimating - Mentoring junior team members technically - Proficiency in Pega guard rails, workflows, user interfaces, activities, utility and decision rules - Experience in developing and managing various types of rules and using debugging tools like Clipboard, Tracer, and Data Transforms - Familiarity with PRPC reporting tools Key Responsibilities: 1. Coding and Software Development: - Determine operational feasibility and evaluate software development - Develop and automate processes for software validation - Modify software to fix errors, improve performance, and upgrade interfaces - Prepare reports on programming project specifications and status - Ensure error-free code and test failure - Compile comprehensive documentation and reports - Coordinate with the team on project status and progress 2. Status Reporting and Customer Focus: - Capture client requirements and feedback for quality work - Participate in training to remain current on best practices - Consult with engineering staff on software-hardware interfaces - Document solutions and details for software implementation - Ensure good quality interaction with customers - Provide timely responses to customer requests Performance Parameters: 1. Continuous Integration, Deployment & Monitoring of Software - Ensure 100% error-free onboarding & implementation - Adherence to schedule/release plan 2. Quality & CSAT - On-Time Delivery, Manage software, Troubleshoot queries - Customer experience, completion of certifications 3. MIS & Reporting - Timely MIS & report generation Mandatory Skills: PEGA Experience: 5-8 Years Join Wipro to reinvent your world and be part of a modern digital transformation partner. The company encourages constant evolution, reinvention, and skill development. Embrace the opportunity to design your own reinvention and realize your ambitions in a purpose-driven environment. Applications from people with disabilities are welcome.,

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description - Grade Specific Responsibilities for KYC Oversight of the daily workflow for KYC risk analysts/officers who perform data quality reviews of KYCs for completeness, including ensuring all appropriate information is contained in the KYC to meet all regulatory, legal, and audit requirements of the bank, FI or Fintech being supported Monitoring of KYC queues and reports to meet established Service Level Agreements including follow-up analysis and reconciliation Ensure standard processes, role and responsibilities, of the AML/KYC team while meeting / exceeding SLAs/KPIs across quality and throughput Support consistent hiring and performance management practices for a team of :10-12 Analyze and review quality trends and measures, reporting feedback to internal & client leadership Deliver projects on time, on budget, with exceptional quality under tight deadlines & minimal supervision Act as a subject matter resource on the KYC/AML and account opening policies and procedures for the team specific to the NA, EU or APAC jurisdictions being supported Coach staff on the evaluation of client AML/reputational risk, including the identification of key issues and related mitigates, conducting independent research, verifying appropriate risk profile, and making independent risk assessment recommendations Qualifications For KYC Process Lead Minimum 5-7 years related banking, compliance, audit experience with a minimum of 3-6 years specific experience leading and managing teams involved in on-boarding of clients according to relevant AML legislation across NA, EU & APAC jurisdictions CAMS certification or any industry recognized AML certification will be a plus Exceptionally fluent in English (spoken and written) University graduate / postgraduate Comprehensive knowledge & understanding of regulatory regimes such as AMLD, MiFID, FATCA & EMIR Strong analytical and problem-solving skills would be a significant plus Maintain a working knowledge of anti-money laundering related requirements including BSA, USA Patriot Act, OFAC, SEC, FINRA, and other applicable US, UK, EMEA and International regulations Actively engage in the identification of potential process shortcomings or required enhancements Technical & Behavioral Competencies Proficient in Microsoft Word, Excel, Outlook and PowerPoint. Well-developed interpersonal, problem-solving and influencing skills. Exhibit high willingness to collaborate with all levels of the organization Familiarity with platforms & tools like Pega, Fenergo, Actimize, World Check, Lexis Nexis and RDC Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description - Grade Specific Responsibilities for KYC Sr. Analyst Conducting Due Diligence and Know Your Customer (KYC) research for institutional & corporate clients as part of the business-wide Anti-Money Laundering (AML) Compliance remediation & refresh processes Perform hands on task related to KYC and account opening (Including working with front office on information and documents, update system with relevant details, perform checks, validate & upload documents, manage pipeline for new accounts and KYC rolling review- KYC refresh) Produce accurate and quality work (90-95%) under tight deadlines and minimal supervision Executing and reviewing negative media alerts from client screening and escalating where necessary Meeting production target volumes and dates as advised Communication with the front office staff and other employees involved in the maintenance of internal control standards Identify and resolve or escalate, as appropriate, any issues in relation to the onboarding process Conduct Office of Foreign Assets Control (OFAC) screenings through World-Check and other similar tools to identify Politically Exposed Persons (PEPs) and heightened risk individuals and organizations Qualifications For KYC Sr. Analyst CAMS certification or any industry recognized AML certification will be a plus Fluent in English (spoken and written) University graduate Minimum 3-5 years related banking, compliance, audit experience with a minimum of 2-3 years specific experience relating to on-boarding of clients according to relevant AML legislations across NA, EU & APAC jurisdictions Strong analytical and problem-solving skills would be a significant plus Proven ability to manage multiple projects simultaneously. Good understanding of Corporate & Institutional Banking and Global Markets framework under International Financial Groups. Good understanding of Due Diligence and local Anti-Money Laundering requirements Maintain a working knowledge of anti-money laundering related requirements including BSA, USA Patriot Act, OFAC, SEC, FINRA, and other applicable US, UK EMEA regulations Actively engage in the identification of potential process shortcomings or required enhancements Technical & Behavioral Competencies Proficient in Microsoft Word, Excel, Outlook and PowerPoint Well-developed interpersonal, problem-solving and influencing skills Exhibit high willingness to collaborate with all levels of the organization Familiarity with platforms & tools like Pega, Fenergo, Actimize, World Check, Lexis Nexis and RDC Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Purpose The role of Manager Engineer will be responsible for the leadership of one or more squads to plan, deliver and support service capability. The role will have people leader responsibilities of various roles i.e Business Analysts, Developers, QEs, etc Experience It is expected that the role holder will most likely have the following qualifications and experience: 16-20 years of experience on requirements gathering and delivery of client deliverables (preferably on Pega) Experience in delivery of projects end to end i,e from Requirements gathering to GoLive Understanding of Pega guardrails and frameworks for Finance industry would be an added advantage Technical Domain experience Tools such as Rally, Confluence, AWS, etc Essential capabilities Customer Focus Proven ability to use relevant data analytics approaches and tool to solve complex business problems Knowledge and Hands-On Experience in using workflow technologies like Pega Focus on quality and detail Experience leading teams in delivery of complex projects Strong Focus on CI/CD Strong commitment to quality and auditability People leadership Other capabilities Ability to communicate with senior stakeholders Strong strategic planning capabilities Excellent documentation and communication skills Key Accountabilities Execute and drive hands-on design, implementation of best practices across the domain Shape, design, develop, support and implement software delivery aligned with the technology roadmap Work as an effective team member, support peers, recognize contribution of team members Qualification Requirements Tertiary qualification in technology related degree

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description - Grade Specific Responsibilities for KYC Oversight of the daily workflow for KYC risk analysts/officers who perform data quality reviews of KYCs for completeness, including ensuring all appropriate information is contained in the KYC to meet all regulatory, legal, and audit requirements of the bank, FI or Fintech being supported Monitoring of KYC queues and reports to meet established Service Level Agreements including follow-up analysis and reconciliation Ensure standard processes, role and responsibilities, of the AML/KYC team while meeting / exceeding SLAs/KPIs across quality and throughput Support consistent hiring and performance management practices for a team of :10-12 Analyze and review quality trends and measures, reporting feedback to internal & client leadership Deliver projects on time, on budget, with exceptional quality under tight deadlines & minimal supervision Act as a subject matter resource on the KYC/AML and account opening policies and procedures for the team specific to the NA, EU or APAC jurisdictions being supported Coach staff on the evaluation of client AML/reputational risk, including the identification of key issues and related mitigates, conducting independent research, verifying appropriate risk profile, and making independent risk assessment recommendations Qualifications For KYC Process Lead Minimum 5-7 years related banking, compliance, audit experience with a minimum of 3-6 years specific experience leading and managing teams involved in on-boarding of clients according to relevant AML legislation across NA, EU & APAC jurisdictions CAMS certification or any industry recognized AML certification will be a plus Exceptionally fluent in English (spoken and written) University graduate / postgraduate Comprehensive knowledge & understanding of regulatory regimes such as AMLD, MiFID, FATCA & EMIR Strong analytical and problem-solving skills would be a significant plus Maintain a working knowledge of anti-money laundering related requirements including BSA, USA Patriot Act, OFAC, SEC, FINRA, and other applicable US, UK, EMEA and International regulations Actively engage in the identification of potential process shortcomings or required enhancements Technical & Behavioral Competencies Proficient in Microsoft Word, Excel, Outlook and PowerPoint. Well-developed interpersonal, problem-solving and influencing skills. Exhibit high willingness to collaborate with all levels of the organization Familiarity with platforms & tools like Pega, Fenergo, Actimize, World Check, Lexis Nexis and RDC Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description - Grade Specific Responsibilities for KYC Sr. Analyst Conducting Due Diligence and Know Your Customer (KYC) research for institutional & corporate clients as part of the business-wide Anti-Money Laundering (AML) Compliance remediation & refresh processes Perform hands on task related to KYC and account opening (Including working with front office on information and documents, update system with relevant details, perform checks, validate & upload documents, manage pipeline for new accounts and KYC rolling review- KYC refresh) Produce accurate and quality work (90-95%) under tight deadlines and minimal supervision Executing and reviewing negative media alerts from client screening and escalating where necessary Meeting production target volumes and dates as advised Communication with the front office staff and other employees involved in the maintenance of internal control standards Identify and resolve or escalate, as appropriate, any issues in relation to the onboarding process Conduct Office of Foreign Assets Control (OFAC) screenings through World-Check and other similar tools to identify Politically Exposed Persons (PEPs) and heightened risk individuals and organizations Qualifications For KYC Sr. Analyst CAMS certification or any industry recognized AML certification will be a plus Fluent in English (spoken and written) University graduate Minimum 3-5 years related banking, compliance, audit experience with a minimum of 2-3 years specific experience relating to on-boarding of clients according to relevant AML legislations across NA, EU & APAC jurisdictions Strong analytical and problem-solving skills would be a significant plus Proven ability to manage multiple projects simultaneously. Good understanding of Corporate & Institutional Banking and Global Markets framework under International Financial Groups. Good understanding of Due Diligence and local Anti-Money Laundering requirements Maintain a working knowledge of anti-money laundering related requirements including BSA, USA Patriot Act, OFAC, SEC, FINRA, and other applicable US, UK EMEA regulations Actively engage in the identification of potential process shortcomings or required enhancements Technical & Behavioral Competencies Proficient in Microsoft Word, Excel, Outlook and PowerPoint Well-developed interpersonal, problem-solving and influencing skills Exhibit high willingness to collaborate with all levels of the organization Familiarity with platforms & tools like Pega, Fenergo, Actimize, World Check, Lexis Nexis and RDC Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Meet Our Team Pegasystems develops strategic applications for sales, marketing, service and operations. Pega's applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega's Global 500 customers include the world's largest and most sophisticated enterprises. Pega's applications, available on-premises or in the cloud, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients' strategic business needs. Pega's clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use and global scale. Picture Yourself At Pega This role will focus on project management, department administration tasks, budget management, calendar maintenance, meeting organization, reporting, and presentation coordination. What You'll Do At Pega Day to Day Support Operations for Cloud Operations & Engineering Global Staffing and Scheduling Resource Management Calendar management Expense management Vendor Management Global Stakeholder Management- coordinating with VP’s across various business groups Visitor Management at Senior levels Handling partner POs and payment schedules Shift allowance mgmt. and Co-ordination with Pega India Finance Team on Payments processing payments Industry Presence- Engaging with Industry leaders/ events/ managing participation- presence Customer/Partner Connects- Supporting Customer and partner connections in India Handling Employee Engagement activities, events and programs Running MBR, QBR and other such governance co-ordination Capturing minutes and action items and follow through the actions from governance meetings Plan, organize and help execute Business offsites, events locally and for other locations across the globe Coordinating and running point as Cloud Ops representative for India events – Events at India level like townhalls and other large gatherings Working with vendors for organizing events, merchandise etc Budget management for Cloud Ops Handle Operational Reporting, preparing Business Handle Rewards and Recognition Handle Projects, Programs or Initiatives at Cloud Ops Global level Work very closely with Facilities, Operations, Finance and other support organizations to get various action implemented as part of daily operations Host industry events at Pega as required, Host customer/partner visits and events Who You Are The Senior Technology Operations Specialist is a member of the India Executive Administration and Operations team and provides high-level project management, administrative, and operations support to the Cambridge based Product Engineering department. This role will focus on project management, department administration tasks, budget management, calendar maintenance, meeting organization, reporting, and presentation coordination. What You've Accomplished Bachelor's Degree or equivalent experience 4 to 10 years' experience in an admin role or Business operations role with demonstrated administrative or project management skills High proficiency in Microsoft Word, Excel, Outlook, Internet, PowerPoint Ability to collaborate with cross functional teams, Vendors and partners Creativity and problem solving skills Resilience: Ability to deal effectively with pressure and capably perform in stressful situations Communication skills Can-do attitude: Demonstrated willingness to overcome obstacles Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company Job ID: 22372

Your Role: Oversight of the engagement delivery for KYC risk analysts/officers who perform data quality reviews of KYCs for completeness, including ensuring all appropriate information is contained in the KYC to meet all regulatory, legal, and audit requirements of the bank, FI or Fintech being supported Monitoring overall queues and reports to meet established Service Level Agreements including follow-up analysis and reconciliation Ensure standard processes across roles and responsibilities of the AML/KYC team while meeting / exceeding overall engagements SLAs/KPIs across quality and throughput Support consistent hiring and performance management practices for a 100+ team size Analyze and review quality trends and measures, reporting feedback to internal & client leadership Deliver projects on time, on budget, with exceptional quality under tight deadlines & minimal supervision Provide operational updates, raise issues or escalations to senior leadership at CG and clients Act as a subject matter resource on the KYC/AML and account opening policies and procedures for the team specific to the NA, EU or APAC jurisdictions being supported Coach staff on the evaluation of client AML/reputational risk, including the identification of key issues and related mitigates, conducting independent research, verifying appropriate risk profile, and making independent risk assessment recommendations Your Profile: Minimum 15-18 years related banking, compliance, audit experience with a minimum of 16+ years specific experience leading and managing large teams involved in on-boarding of clients according to relevant AML/KYC legislations across NA, EU & APAC jurisdictions CAMS certification or any industry recognized AML certification will be a plus Exceptionally fluent in English (spoken and written) University graduate / postgraduate Handled large scale AML/KYC operations for multiple clients from solution creation, account set up to delivery Comprehensive knowledge & understanding of regulatory regimes such as AMLD, MiFID, FATCA & EMIR Strong analytical and problem-solving skills would be a significant plus Maintain a working knowledge of anti-money laundering related requirements including BSA, USA Patriot Act, OFAC, SEC, FINRA, and other applicable US, UK, EMEA and International regulations Actively engage in the identification of potential process shortcomings or required enhancements Key Technical & Behavioral Competencies include: Proficient in Microsoft Word, Excel, Outlook and PowerPoint. Familiarity with platforms & tools like Pega, Fenergo, Actimize, World Check, Lexis Nexis & RDC Excellent commercial savviness and executive presence Superb leadership and team-building skills with the ability to build consensus and achieve goals through collaboration rather than direct line authority A positive, results-oriented style, evidenced by listening, motivating, delegating, influencing, and monitoring the work being done Strong customer orientation, decision-making, problem-solving, communication, and presentation skills Very good collaboration skills and ability to interact with multi-cultural and multi-functional teams spread across geographies Demonstrates ability and willingness to partner internally and externally to achieve appropriate objectives for clients and for Capgemini.

Job summary We are looking for a senior Pega Developer for a position at Offshore. Resource should know Pega PRPC and should have handson and CSSA certificate. Should be able to work of his own help peers when they are stuck. Should know debugging tracing cloud integrations Queue Processor and Job Schedulers. Responsibilities We are looking for a senior Pega Developer for a position at Offshore. Resource should know Pega PRPC and should have handson and CSSA certificate. Should be able to work of his own help peers when they are stuck. Should know debugging tracing cloud integrations Queue Processor and Job Schedulers.

Job Description: 7+ years of experience in business analysis, with a focus on Pega platforms (preferably Pega PRPC or Pega BPM). Strong understanding of business process modeling and automation. Familiarity with Pega features such as Case Management, Decisioning, and DCO (Direct Capture of Objectives). Experience in gathering and documenting functional and non-functional requirements. Pega Business Analyst certification (Pega CLSA, Pega Certified Business Analyst) is a plus. Experience with Agile methodologies (Scrum, SAFe). Experience in managing the project teams as a proxy project manager/ scrum master. Knowledge of integrations between Pega and other systems (e.g., SAP, CRM tools). Must have experience using Rally for requirement management. This is a customer facing role. Excellent communication skills, both written and verbal, with the ability to engage with technical and non-technical stakeholders is a must. Responsible for gathering and analyzing business requirements, translating them into technical specifications, and working closely with Client Business Team, and Pega developers to ensure that solutions align with business objectives. Require to collaborate with cross-functional teams, stakeholders, and end-users to deliver high-quality Pega solutions that optimize business processes. Key Responsibilities Requirement Gathering & Analysis: Work closely with business stakeholders to gather, document, and analyze business requirements. Translate these requirements into functional specifications for Pega implementation. Solution Design: Collaborate with technical teams to design Pega solutions that meet business needs while ensuring scalability, performance, and maintainability. Process Mapping: Identify and map current business processes, and recommend improvements through Pegas BPM (Business Process Management) capabilities. System Configuration & Testing: Assist in the configuration of Pega applications and support testing (unit, integration, and user acceptance) to ensure that solutions are working as expected. Stakeholder Communication: Maintain effective communication with stakeholders to manage expectations, report on progress, and address any issues during the project lifecycle. Documentation & Training: Document business requirements, use cases, test cases, and process flows. Prepare training materials and provide end-user training on the Pega solution. Support & Maintenance: Provide ongoing support post-implementation, including troubleshooting and resolving issues, enhancing the system based on feedback, and ensuring continuous improvement. Compliance & Best Practices: Ensure that Pega solutions adhere to best practices, compliance standards, and the organizations policies. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Responsibilities: * Design, develop, test & maintain Pega applications using PRPC framework. * Collaborate with cross-functional teams on project requirements & deliverables. Work from home Provident fund

Job Responsibilities Conduct classroom training / virtual training Develop teaching materials including exercises & assignments Design assessments for various proficiency levels in each competency Enhance course material & course delivery based on feedback to improve training effectiveness Gather feedback from stakeholders, identify actions based on feedback and implement changes Program Management and Governance Location: Mysore, Bangalore Description of the Profile We are looking for trainers with 2 to15 years of teaching or IT experience and technology know-how in one or more of the following areas: Java – Java programming, Spring, Spring Boot, Angular / React, Bootstrap Open source – Python, PHP, Unix / Linux, MySQL, Apache, HTML5, CSS3, JavaScript Data Science – Python for data science, Machine learning, Exploratory data analysis, Statistics & Probability Big Data – Python programming, Hadoop, Spark, Scala, Mongo DB, NoSQL Microsoft – C# programming, SQL Server, ADO.NET, ASP.NET, MVC design pattern, Azure, SharePoint etc. MEAN / MERN stacks SAP – SAP ABAP programming / SAP MM / SAP SD /SAP BI / SAP S4 HANA Oracle – Oracle E-Business Suite (EBS) / PeopleSoft / Siebel CRM / Oracle Cloud / OBIEE / Fusion Middleware Cloud & Infrastructure Management – Network administration / Database administration / Windows administration / Linux administration / Middleware administration / End User Computing / ServiceNow, Cloud platforms like AWS / GCP/ Azure / Oracle Cloud, Virtualization DBMS – Oracle / SQL Server / MySQL / DB2 / NoSQL Testing – Selenium, Microfocus - UFT, Microfocus-ALM tools, SOA testing, SOAPUI, Rest assured, Appium API and integration – API, Microservices, TIBCO, APIGee, Mule Digital Commerce – SalesForce, Adobe Experience Manager Digital Process Automation - PEGA, Appian, Camunda, Unqork, UIPath Training-related experience Must have Teaching experience : conducting training sessions in classroom and dynamically responding to different capabilities of learners; experience in analyzing the feedback from sessions and identifying action areas for self-improvement Developing teaching material : Experience in gathering training needs, identifying learning objectives and designing training curriculum; experience in developing teaching material, including exercises and assignments Good presentation skills, excellent oral / written communication skills Nice to have Teaching experience : Experience in delivering session over virtual classrooms Program managing training : Practical experience in addressing organizational training needs by leading a team of educators; set goals, monitor progress, evaluate performance, and communicate to stakeholders Instructional Design: Developing engaging content Designing Assessments: Experience in designing assessments to evaluate the effectiveness of training and gauging the proficiency of the learner Participated in activities of the software development lifecycle like development, testing, configuration management and roll-out Educational Qualification & Experience Must have Bachelor’s / Master’s degree in Engineering or Master’s degree in Science / Computer Applications with consistently good academic record 2 to 15 years of relevant experience in training Nice to have Technology certification from any major certifying authorities like Microsoft, Oracle, Google, Amazon, Scrum, etc. Certification in teaching or eLearning content development

Job Responsibilities Conduct classroom training / virtual training Develop teaching materials including exercises & assignments Design assessments for various proficiency levels in each competency Enhance course material & course delivery based on feedback to improve training effectiveness Gather feedback from stakeholders, identify actions based on feedback and implement changes Program Management and Governance Location: Mysore, Bangalore Description of the Profile We are looking for trainers with 2 to15 years of teaching or IT experience and technology know-how in one or more of the following areas: Java – Java programming, Spring, Spring Boot, Angular / React, Bootstrap Open source – Python, PHP, Unix / Linux, MySQL, Apache, HTML5, CSS3, JavaScript Data Science – Python for data science, Machine learning, Exploratory data analysis, Statistics & Probability Big Data – Python programming, Hadoop, Spark, Scala, Mongo DB, NoSQL Microsoft – C# programming, SQL Server, ADO.NET, ASP.NET, MVC design pattern, Azure, SharePoint etc. MEAN / MERN stacks SAP – SAP ABAP programming / SAP MM / SAP SD /SAP BI / SAP S4 HANA Oracle – Oracle E-Business Suite (EBS) / PeopleSoft / Siebel CRM / Oracle Cloud / OBIEE / Fusion Middleware Cloud & Infrastructure Management – Network administration / Database administration / Windows administration / Linux administration / Middleware administration / End User Computing / ServiceNow, Cloud platforms like AWS / GCP/ Azure / Oracle Cloud, Virtualization DBMS – Oracle / SQL Server / MySQL / DB2 / NoSQL Testing – Selenium, Microfocus - UFT, Microfocus-ALM tools, SOA testing, SOAPUI, Rest assured, Appium API and integration – API, Microservices, TIBCO, APIGee, Mule Digital Commerce – SalesForce, Adobe Experience Manager Digital Process Automation - PEGA, Appian, Camunda, Unqork, UIPath Training-related experience Must have Teaching experience : conducting training sessions in classroom and dynamically responding to different capabilities of learners; experience in analyzing the feedback from sessions and identifying action areas for self-improvement Developing teaching material : Experience in gathering training needs, identifying learning objectives and designing training curriculum; experience in developing teaching material, including exercises and assignments Good presentation skills, excellent oral / written communication skills Nice to have Teaching experience : Experience in delivering session over virtual classrooms Program managing training : Practical experience in addressing organizational training needs by leading a team of educators; set goals, monitor progress, evaluate performance, and communicate to stakeholders Instructional Design: Developing engaging content Designing Assessments: Experience in designing assessments to evaluate the effectiveness of training and gauging the proficiency of the learner Participated in activities of the software development lifecycle like development, testing, configuration management and roll-out Educational Qualification & Experience Must have Bachelor’s / Master’s degree in Engineering or Master’s degree in Science / Computer Applications with consistently good academic record 2 to 15 years of relevant experience in training Nice to have Technology certification from any major certifying authorities like Microsoft, Oracle, Google, Amazon, Scrum, etc. Certification in teaching or eLearning content development