Pega Developer (CSA/CSSA)

Pega Developer

If you enjoy solving complex business problems using Pega, collaborating with cross-functional teams, and driving best practices in design and performance, this role is for you.

Key Responsibilities

1. Application Design & Development

• Design, develop, and implement

  high-quality Pega applications

  using Pega PRPC 7.x/8.x.
• Build and configure

  case types, flows, flow actions, data transforms, activities, sections, harnesses, and UI components

  .
• Implement

  declarative rules, data pages, and decision rules

  to meet complex business logic.
• Ensure all solutions adhere to

  Pega guardrails

  , best practices, and reusable framework components.

2. Integration & Enterprise Connectivity

• Design and implement integrations with external systems using

  SOAP/REST services, connectors, and services

  .
• Configure and maintain

  authentication profiles, OAuth, and JWT

  where needed.
• Work closely with integration, infrastructure, and security teams to ensure robust and secure connectivity.

3. Performance, Quality & Compliance

• Conduct

  performance tuning

  using tools like

  PAL, Alerts, and log analysis

  , and address performance bottlenecks proactively.
• Apply

  Pega coding standards, guardrails, and review checklists

  to maintain code quality.
• Participate in

  design reviews, code walkthroughs, and technical review sessions

  .
• Configure and optimize

  SLA rules, work delegation, and work party configurations

  for efficient case processing.

4. Production Support & Issue Resolution

• Provide

  L3/L4 production support

  for Pega applications, including incident analysis, defect fixing, and root cause analysis.
• Troubleshoot complex issues related to

  workflows, integrations, UI, and performance

  .
• Collaborate with business and operations teams to resolve issues within agreed SLAs.

5. Reporting, Data & DevOps

• Design and manage

  Report Definitions

  , summaries, and dashboards for business and operational reporting.
• Work with

  BIX (Business Intelligence Exchange)

  for data extraction and offline reporting needs.
• Follow

  branching strategies, check-ins/check-outs, versioning, and DevOps processes

  for Pega application releases.
• Collaborate with DevOps teams using tools like

  Pega Deployment Manager, Git, Jenkins, JIRA, ServiceNow

  for end-to-end delivery lifecycle.

Technical Skills Required

Core Pega Skills

• Strong hands-on experience in

  Pega PRPC 7.x/8.x

  (minimum 5+ years on Pega).
• Solid expertise in:

• Case Management, Declarative Rules, Data Pages, Decision Rules

• Flows, Flow Actions, Sections, Harnesses, UI rules

• Activities, Data Transforms, Clipboard concepts

• Experience with

  Pega Integrations

  :
• REST / SOAP
• Connectors and Services
• Good understanding of:

• Agents, Job Schedulers, Queue Processors

• Work Delegation, Work Parties, SLA rules

• Experience in

  performance tuning, PAL, alerts, and log analysis

  .
• Good knowledge of

  Report Definitions, BIX, and data export mechanisms

  .
• Familiarity with

  branching strategy, versioning, and DevOps lifecycle

  for Pega projects.

Advanced Pega Skills (Good to Have / Preferred)

• Exposure to

  Pega Constellation

  UI framework.
• Knowledge of

  Pega Decisioning / Customer Decision Hub (CDH)

  .
• Experience with

  Pega Mobility, offline rules, and SSO configuration

  .
• Understanding of security topics like

  OAuth, JWT, and authentication profiles

  .

Cloud / DevOps / Tools (Good to Have)

• Knowledge of

  Pega Deployment Manager, CI/CD pipelines

  .
• Experience working in

  Agile/Scrum

  environments.
• Basic understanding of

  AWS / Azure cloud

  hosting environments.
• Hands-on with tools like

  Git, Jenkins, JIRA, ServiceNow

  for development and support workflows.

Mandatory Certifications

• Pega CSA (Certified System Architect)

  Mandatory

• Pega CSSA (Certified Senior System Architect)

  Mandatory

• Pega LSA (Lead System Architect)

  – Added advantage

Desired Candidate Profile

• Total Experience:

  8–12 years in IT, with

  5+ years dedicated to Pega PRPC

  .
• Successfully worked on

  at least 2–3 end-to-end Pega implementations

  .
• Strong analytical and problem-solving skills with ability to translate business requirements into scalable technical designs.
• Comfortable working with

  cross-functional teams

  (BA, QA, Architects, DevOps) in a fast-paced environment.
• Good communication skills to interact with clients, onsite teams, and internal stakeholders.
• Ability to

  mentor junior Pega developers

  and contribute to internal best practices and frameworks.