PEGA DECISIONING

As a Decisioning Architect at Instellars Customer Engagement practice, you will play a crucial role in implementing Martech solutions for large organizations. Your main responsibility will be to deliver Next-Best-Action solutions using Customer Decision Hub technology. Your tasks will include: - Delivering customer 1:1 engagement solution using Pega Customer Decision Hub. - Architecting Next-Best-Action solutions for clients in various business domains. - Implementing decisioning framework for Next-Best-Action outcome using components like decision strategies, predictive models, etc. - Designing data modeling and digital channel integrations closely collaborating with technologies like Salesforce, Adobe, SAP, etc. - Contributing to all phases of the project lifecycle to ensure the highest quality outcome. To qualify for this role, you should have: - 4-6 years of professional experience delivering technology solutions using Martech technologies like Pega CDH, Chordiant DM, Adobe Campaign, Marketo, Salesforce MC, Unica, or other CVM tools. - Professional experience in Agile and SCRUM based project delivery. - Proven experience contributing to all phases of the project lifecycle by collaborating with business SMEs and IT teams. - Excellent oral and written communication skills to explain new concepts to business and technical stakeholders. - Strong analytical, problem-solving, and troubleshooting skills. - Sound knowledge of cloud platforms and artificial intelligence technologies. Preferred skills for this role include: - Proven experience contributing to large-scale digital transformation projects. - Experience in client-facing roles conducting workshops and product demos. - Experience in delivering digital campaign management, customer service applications, and analytics projects. - Certification and professional experience in relevant Martech technologies, such as Pega Certified Decisioning Consultant (PCDC). Instellars is committed to diversity and inclusivity in all aspects of our operations.,