27 Pc Knowledge Jobs

As an Executive Customer Service / Technical Support, your role involves interfacing with customers through various channels like inbound and outbound calls, Emails, Chats, or the Internet as per client requirements. Your main responsibility is to provide customer service support and resolve routine problems related to the client's products or services. Here are the key responsibilities you will be expected to handle: - Ensure that the service provided to customers meets the contractual Key Performance Indicators (KPIs) - Understand customer requirements, use decision-support tools, and resources effectively to provide appropriate resolutions - Listen attentively to customer needs, show empa...

In this role, you will be responsible for managing inbound customer calls related to standard credit card inquiries, transactions, account maintenance, and Tier 1 online support. Your key responsibilities will include: - Responding to customer inquiries in a pleasant, courteous, professional, and well-informed manner. - Identifying customer needs through customer contact and updating customer information on the system accordingly. - Analyzing customer information to determine appropriate next steps based on the nature of the inquiry. - Following established escalation procedures for handling complaints and escalations on the first contact. - Staying updated on program information, business i...

Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: G raduates can apply. Minimum 1 year of experience is required. Skills: Excellent voice communication skills. Language proficiency: Excellent English, both written and verbal. Provide customer support to clients through voiceand non-voice. Responsibility to follow up with customers. Achieve the target assigned within agr...

Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: Undergraduates and Gr aduates can apply. Min. 1 year of experience . Freshers are welcome Skills: Excellent communication & written Skills. Language proficiency: Excellent English both written and verbal. Provide customer support to clients through Voiceand Non-voice. Responsibility to follow up with customers. Achieve t...

Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: Undergraduates and Gr aduates can apply. Freshers can apply. Experience preferred . Skills: Excellent Voice communication Skills. Language proficiency: Excellent English both written and verbal. Provide customer support to clients through Voiceand Non-voice. Responsibility to follow up with customers. Achieve the target ...

Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: Undergraduates and Gr aduates can apply. Minimum 6 months of experience is required . Skills: Excellent Voice communication Skills. Language proficiency: Excellent English both written and verbal. Provide customer support to clients through Voiceand Non-voice. Responsibility to follow up with customers. Achieve the targe...

You will be joining the GSH service specialist team in the Service and Adjustment Department at "PAVLOGRADVUGOLYA," a leading coal mining enterprise in Western Donbass. Your role will involve examining and troubleshooting, technical maintenance, inspection, and commissioning of various equipment under the Branch's service, such as cleaning combines, tunneling combines, mechanized complexes, drives for scraper conveyors, pumping stations, and more. - Conduct examination and troubleshooting of equipment - Perform technical maintenance, inspection, and commissioning of equipment - Service cleaning combines, tunneling combines, mechanized complexes, drives for scraper conveyors, pumping stations...

Role Overview: As a Senior Executive Customer Service / Technical Support, you will be responsible for interfacing with customers via inbound and/or outbound calls, Emails/Chats, or through the Internet to provide customer service support/Technical Support and resolve routine problems regarding client's products or services. Your main goal will be to ensure that the service delivered to customers meets contractual Key Performance Indicators (KPIs). You will need to clarify customer requirements, probe for understanding, and use decision-support tools to provide appropriate resolutions. Additionally, you will be expected to maintain a courteous and professional demeanor while addressing custo...

Role Overview: As a Credit Analyst, you will be responsible for reviewing new credit applications, conducting fraud and credit risk assessments, communicating with customers, and ensuring compliance with credit policies and guidelines. This role offers a solid foundation for a career in Credit Card Operations within the Presidents Choice Financial department. Key Responsibilities: - Fraud and Credit Risk Review: - Review new applications for fraud and credit risk, including making outbound calls for verification. - Analyze conversations with applicants in real-time to assess potential fraud risk. - Document and approve requirements based on credit policy analysis. - Credit Management: - Admi...

As a Credit Analyst, you will play a crucial role in a team responsible for making outbound calls, conducting offline work, evaluating credit, performing thorough investigations on credit bureaus, and determining the creditworthiness of customers. Your direct reporting manager will be the Supervisor, Operations, and this position serves as a solid stepping stone for a rewarding career in Credit Card Operations. In this full-time role based in the office, you will adhere to the following work schedule: Monday to Friday, from 9:00 am to 8:00 pm IST, within the Presidents Choice Financial department. Your responsibilities will encompass various key areas, including Fraud and Credit Risk Review:...

As a Commissioning and Testing Specialist (Underground) at DTEK "PAVLOGRADVUGOLYA", you will be part of the Service and Adjustment Department in one of the largest and most stable coal enterprises in Western Donbass. Your role will involve conducting audits and adjustments of automation systems and thyristor electric drives underground. Joining our team comes with a range of benefits and working conditions, including official employment, high and timely salary, full social package, health insurance, and prospects for professional and career growth. You will have the opportunity for partial compensation for housing rent or free accommodation in a dormitory, along with a flexible work schedule...

Position Description Are you a passionate hunter (m / f / d) with a strong sales network in India, ideally in aerospace, defence and space industry Then become part of our AMETEK Electronic Interconnects and Packages (EIP) business unit as Regional Sales Manager (m / f / d) in India. AMETEK EIP is the world&aposs leading manufacturer of hermetically sealed fasteners: connectors, microelectronic housings that use both glass-to-metal seals and high-temperature ceramic technologies (HTCC). Electrical and optical connectors and cable assemblies for harsh environments are also part of our product range. EIP has more than 70 years of experience in finding complex solutions to connection, assembly ...

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer . Listen attentively to customer needs and concerns demonstrate empat...

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer . Listen attentively to customer needs and concerns demonstrate empat...

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer . Listen attentively to customer needs and concerns demonstrate empat...

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer . Listen attentively to customer needs and concerns demonstrate empat...

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer . Listen attentively to customer needs and concerns demonstrate empat...

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer . Listen attentively to customer needs and concerns demonstrate empat...

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Job Description Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer . Listen attentively to customer needs and concerns d...

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer . Listen attentively to customer needs and concerns demonstrate empat...

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer . Listen attentively to customer needs and concerns demonstrate empat...

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities . Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) . Clarify customer requirements probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer . Listen attentively to customer needs and concerns demonstrate empat...

Job Title: Advisor II, Transaction Processing Job Description The Advisor II, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface with customers directly. Essential Functions/Core Responsibilities Utilize standard procedures when dealing with problems or performing research may need to use judgment to select from a variety of pre-determined options to resolve problems or perform research Perform tasks that are not always clearly defined yet are part of a regular workflow Communicate effectively with individuals/teams in the program to ensure high quality and timely resolution Clarify customer requirements probe ...

Everis mission is to lead the gaming industry through the power of people, imagination, and technology. As one of the largest suppliers of technology solutions for the casino floor that also has an expanding focus in adjacent industries, our commitment is to continually develop products and services that provide gaming entertainment, improve our customers patron engagement, and help our customers operate their businesses more efficiently. We develop entertaining game content, gaming machines, and gaming systems and services for land-based and iGaming operators. Everi is a leading innovator and provider of trusted financial technology solutions that power casino floors, improve casinos operat...

The Senior Executive Customer Service / Technical Support position involves interfacing with customers through various channels such as inbound and outbound calls, Emails, Chats, or the Internet as per client requirements. You will be responsible for providing customer service support and technical assistance to address routine issues related to the client's products or services. It is essential to ensure that the services delivered to customers meet the contractual Key Performance Indicators (KPIs). As a Senior Executive Customer Service / Technical Support, you will need to clarify customer requirements, demonstrate empathy, and build rapport with customers while resolving their queries. M...