52 Pc Knowledge Jobs

Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and busines...

Job Description: Role Overview: You will be responsible for selling PC products at Birla Opus Paint Company showroom. This role is specifically for female candidates. Key Responsibilities: - Interact with customers and assist them in selecting PC products - Provide information about the products and help customers make informed decisions - Process sales transactions accurately and efficiently - Maintain a clean and organized showroom area - Meet or exceed sales targets on a consistent basis Qualifications Required: - Prior experience in sales, preferably in a retail environment - Strong communication and interpersonal skills - Ability to work well in a team and independently - Basic computer...

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy w...

Job Title: Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonst...

Job Title: Representative, Operations Job Description The Representative Customer Service position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Language - Good communication skill in English along with one more regional language like Telugu / Kannada / Malayalam / Hindi Experience Fresher or any experience Education - Any Graduate/Undergraduate Rotational Shift Rotational Week off (6 Days Working) Ensure service delivered to our customers meets contractual Key...

Job Title: Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonst...

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy w...

Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy w...

Job Title: Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to...

Responsibilities: Cooperating with clients to determine their needs and advise them on an appropriate destination, modes of transportation, travel dates, costs, and accommodations. Planning and motivating the client to buy transportation, accommodations, and other travel services. Providing excellent professional customer service and problem resolution skills. Determining customers needs and preferences, such as schedules and costs. Requirements: Minimum 1 year of International Travel or International sales experience. Excellent Communication skills. PC knowledge. Willing to work in night shift. We provide: Very motivating income - Being in full control of your own exceptional bonuses with a...

Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and busines...

Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to...

Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and busines...

Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to...

Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to...

You will be joining Firstsource Solutions, a leading provider of customized Business Process Management (BPM) services. You will be part of a team that specializes in offering transformational solutions to enhance business processes, drive efficiency, gain deeper insights, and achieve superior outcomes for our clients. As a Senior CSA, your key responsibilities will include: - Filing claims using all appropriate forms and attachments. - Researching account denials and filing written appeals when necessary. - Evaluating client information to determine the correct insurance to bill and obtaining necessary attachments for each claim. - Ensuring the integrity of each billed claim. - Documenting ...

Role Overview: As a Senior Executive Customer Service/Technical Support, you will be responsible for interfacing with customers via inbound and/or outbound calls, emails/chats, or through the Internet to provide customer service support and resolution of routine problems regarding client's products or services. You will play a crucial role in ensuring that service delivered to customers meets contractual Key Performance Indicators (KPIs) by clarifying customer requirements, using decision-support tools, and demonstrating empathy while building rapport with the customer. Your responsibilities will also include maintaining basic knowledge of client products/services, preparing accurate work, p...

Role Overview: As a Credit Analyst at our company, you will be responsible for performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customers" creditworthiness. Reporting to the Supervisor, Operations, this role will provide you with a solid foundation for a career in Credit Card Operations. Key Responsibilities: - Fraud and Credit Risk Review: - Review new applications for fraud and credit risk, making outbound calls for fraud and employment verification. - Analyze conversations with applicants in real-time to assess potential fraud risk. - Document and approve requirements based on analysis of credit poli...

Role Overview: As a Credit Analyst at our company, you will be responsible for performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the creditworthiness of customers. Reporting to the Supervisor, Operations, this role provides a solid foundation for a career in Credit Card Operations. Key Responsibilities: - Fraud and Credit Risk Review: - Review new applications for fraud and credit risk, including making outbound calls for fraud and employment verification. - Analyze conversations with applicants in real-time to assess potential fraud risk. - Document and approve requirements based on the analysis of credit p...

Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: High School/graduates can apply. Minimum 1 year of experience is required. Freshers are also welcome Skills: Excellent voice communication skills. Language proficiency: Excellent English, both written and verbal. Provide customer support to clients through voiceand non-voice. Responsibility to follow up with customers. A...

Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: Undergraduates/graduates can apply. Minimum 1 year of experience is required. Skills: Excellent voice communication skills. Language proficiency: Excellent English, both written and verbal. Provide customer support to clients through voiceand non-voice. Responsibility to follow up with customers. Achieve the target assig...

Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: Undergraduates and Gr aduates can apply. Freshers can apply. Experience preferred . Skills: Excellent Voice communication Skills. Language proficiency: Excellent English both written and verbal. Provide customer support to clients through Voiceand Non-voice. Responsibility to follow up with customers. Achieve the target ...

Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: G raduates can apply. Minimum 1 year of experience is required. Skills: Excellent voice communication skills. Language proficiency: Excellent English, both written and verbal. Provide customer support to clients through voiceand non-voice. Responsibility to follow up with customers. Achieve the target assigned within agr...

Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: Undergraduates & g raduates can apply. Freshers are welcome. Experience preferred . Skills: Excellent Voice communication Skills. Language proficiency: Excellent English both written and verbal. Provide customer support to clients through Voiceand Non-voice. Responsibility to follow up with customers. Achieve the target ...

Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally. Key Role candidates would be performing Qualification: Undergraduates and Gr aduates can apply. Minimum 6 months of experience is required . Skills: Excellent Voice communication Skills. Language proficiency: Excellent English both written and verbal. Provide customer support to clients through Voiceand Non-voice. Responsibility to follow up with customers. Achieve the targe...