Payroll Associate II

Job Description

Job Summary The Payroll Analyst II performs North American payroll-related functions. Functions include payroll processing, payroll tax compliance, automated timekeeping systems and payroll reporting. Works in a multi-site, multi-state, high-volume environment for UKG Inc.s customers. Supports customers who utilize our Managed Services product offering. The Payroll Specialist II provides excellent customer service to managers and associates. Is well versed in payroll compliance, taxes and reporting. Primary/Essential Duties and Key Responsibilities Performs payroll-related functions including but not limited to payroll processing, audits and maintenance. Ability to perform all duties of Payroll Analyst I as well as: Adjustments/amendments GL Balancing and auditing Tax Reconciliation Backup processing for Payroll Analyst I as needed Complete Peer Reviews Processes payroll(s) for multi-frequency Managed Services clients as scheduled. Performs file imports into payroll system from various sources. Reviews and verifies payroll data in a timely manner. Prepares off-cycle payrolls and manual checks as necessary. Escalates non-routine inquiries and issues to Payroll Specialist, Team Lead or Manager utilizing the proper escalation methodology and SLAs. Builds strong partnership with clients by providing superior service. Participate in cross-training within other departments (HRIS, Benefits, Garnishment, Tax). Identifies areas of client dissatisfaction and proposes solutions. Coordinates with Team Lead or Manager to resolve issues. Develops and maintains awareness of SSAE16 requirements. Accountable for compliance of each task performed. Demonstrates excellent troubleshooting, root cause analysis skills. Able to implement preventative measures. Reconciles all payroll-related accounts and activities. Mentor Payroll Analyst I team members and assist with development. Conduct knowledge transfer and/or participate in training UKrew. Assists with related special projects as required. Performs other duties as assigned by manager. Maintain discretion and professionalism with team members and clients. Quarter End, Year End, and Open Enrollment assistance and task execution. Required Qualifications Quickly and easily adapts to change and shifting priorities with enthusiasm. Actions and words consistently provide positive motivation and influence to their team and other teams within UMS. Understands priorities and what is most important to both internal and external customers. Eagerly meets business opportunities and challenges head-on. Leads by example. Proficient report writing capabilities. Experience with large corporate payroll processing that includes exposure to benefits and 401(k). Knowledge of multi-state North American payroll tax laws. Detail oriented, exhibiting strong organizational, problem-solving, and analytical skills. Advanced knowledge using the Microsoft Office Suite of software to include Outlook, Word and Excel, including VLOOKUP, formulas, and data analysis. Ability to analyze and resolve problems. Ability to understand and follow written and verbal instructions. Ability to deal effectively with a diversity of individuals at all organizational levels. Coordinate multiple tasks simultaneously. Experience, Education, Certification, License and Training Associates degree (A.A.) or equivalent. One to three years related experience, or equivalent combination of education and experience. Preferred Qualifications Working knowledge of UKGPro/UKG Ready is a plus. Knowledge of US and Canadian payroll laws. Experience with large corporate payroll processing that includes exposure to benefits and 401(k). Knowledge of multi-state North American payroll tax laws. Knowledge of Global payroll laws. FPC certification is a plus.