1836 Paypal Jobs - Page 10

Company Description Finmo’s cloud-native platform is designed to eliminate the complexities of global payments and financial operations. Our next-generation Treasury Operating System (TOS) empowers global enterprises to seamlessly collect funds, make payments, manage cash flow and liquidity, mitigate financial risks, and ensure compliance—all within a unified interface. Our mission is to revolutionize treasury operations by simplifying payments, automating essential financial functions, and empowering businesses to transact using the most efficient methods that optimize speed, convenience, and cost-effectiveness. Built upon real-time payment networks, Finmo facilitates instant fund transfers, precise cash flow forecasting, optimized liquidity management, robust financial risk mitigation, and effortless regulatory compliance. By integrating these critical functions into a single, innovative platform, Finmo sets a new benchmark for financial technology solutions, ensuring clients achieve financial stability and sustained success beyond traditional fund transfers. Founded in 2021, Finmo is headquartered in Singapore, with additional offices in Australia and India, and plans for further global expansion. We are a venture-backed company, supported by prominent investors, including Quona Capital, PayPal Ventures, and Citi Ventures. Our founding team comprises seasoned payment professionals with over two decades of experience in building global payment infrastructures and companies. At Finmo, we are committed to upholding core values such as transparency, integrity, effective communication, continuous learning, data-driven decision-making, and customer-centricity. We foster a culture that encourages thoughtful risk-taking and problem-solving, aiming to balance perfection with timely execution. For more information, please visit our website at www.finmo.net Job Description We are seeking a seasoned Product Manager with a deep understanding of the treasury management landscape to lead the development and growth of our treasury solutions. This role requires a strategic thinker with a proven track record of delivering financial technology products that solve critical business challenges for corporate treasury teams. Key Responsibilities Develop and maintain a comprehensive product strategy for treasury management solutions, aligning product capabilities with market needs and company objectives Conduct in-depth market research and competitive analysis specific to treasury management technologies Define and prioritize product features through close collaboration with key stakeholders, including sales, engineering, design, and customer success teams Create detailed product requirements documents (PRDs) and user stories that clearly articulate product vision and technical specifications Lead cross-functional teams through the entire product development lifecycle Develop and maintain deep understanding of treasury management workflows, including AR/AP invoicing, cash flow forecasting, bank connectivity and reconciliation Qualifications Around 5 years of product management experience, with at least 3 years specifically in treasury management solutions Bachelor's degree in Business, Finance, Computer Science, or related field Demonstrated experience managing SaaS products in the financial services or enterprise software sector Strong understanding of treasury management principles, financial systems, and enterprise software architecture Proven ability to translate complex financial requirements into technical product specifications Excellent communication skills, both written and verbal Experience working with agile development methodologies Additional Information Why join us? Be part of a fast-growing, innovative company at the forefront of the FinTech industry. Work with a passionate and supportive team dedicated to making an impact. Opportunity for significant career growth and professional development. Competitive salary package, superannuation, and performance-based incentives. Flexible working arrangements and a vibrant office culture in Melbourne. Access to cutting-edge technology and a chance to shape the future of global payments. Ready to make a global impact? If you are a self-motivated, forward-oriented Product Manager looking for an exciting opportunity to leverage your skills in the dynamic world of cross-border payments & building the future of treasury, we encourage you to apply! This is a work-from-office role from Bangalore, India. Thank you for your interest in pursuing a career with Finmo! We’re proud to be an inclusive, people-first workplace that values people and is committed to providing equal opportunities for all. Submissions by recruitment agencies will not be accepted unless otherwise authorized by Head of People & Culture. Kindly note that only shortlisted candidates will be contacted. Thank you once again for your interest in the role.

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: This job will lead the design, development, and implementation of advanced machine learning models and algorithms to solve complex problems. You will Be a core part of our mission to reimagine payments optimization using AI. You'll work on some of the most critical challenges, contribute to next-gen AI architecture, and help define how autonomous AI systems that can be reliably deployed at scale. Job Description: Essential Responsibilities: Solve real-world payments problems with AI and ML, bringing deep technical expertise and product thinking to areas such as authorization rate, cost optimization, availability improvement Enable faster development and deployment cycles and robust model operations by integrating industry-standard MLOps pipelines. Be a thought leader and architect scalable, production-grade AI/ML systems for mission-critical projects Mentor and lead junior engineers raising the technical bar for the team. Minimum Qualifications: Master’s degree in Computer Science, Data Science, Engineering, or a related field. 8+ years of experience developing and deploying ML models in production environments. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. REQ ID R0128563

🕒 Details Hours: 6 hours/day Schedule: Monday to Friday, 8 AM – 2 PM Toronto Time Salary: $150 Canadian dollars per month To Apply: 📧 Check the Tasks at the bottom of this page to complete application along with LinkedIn application Company Description LinkYou Inc. is a Canadian business consulting company specializing in Telecom Fraud, Revenue Assurance, Business Analysis, Marketing, Website and App Development. Established in December 2010, LinkYou has worked with major telecom companies in North America, delivering successful results. With a significant presence on LinkedIn, Facebook, and other social media platforms, LinkYou has signed marketing and advertisement contracts with large businesses. The company's expertise spans a wide range of services, including business analysis, project management, fraud prevention, and strategic management consulting. Role Description We’re looking for a reliable and proactive HR Specialist to support our day-to-day HR operations — from recruitment and onboarding to team management and performance follow-ups. You’ll work closely with our CEO and department leads to ensure a smooth experience for both new hires and current team members. This is a part-time remote role for a Human Resources Specialist. The Human Resources Specialist will be responsible for developing and implementing HR policies, managing employee benefits, overseeing personnel management, and ensuring compliance with employment laws. Daily tasks include recruitment, employee relations, performance management, and maintaining HR records. 🎯 Key Responsibilities Screen resumes and schedule interviews for various departments Conduct and document interviews (video, remote) Assist with onboarding new hires (accounts, schedules, documentation) Monitor team attendance and send follow-ups on task completion Address HR-related issues (warnings, behavior, scheduling conflicts) Maintain internal HR trackers and documentation Communicate updates to management and assist in conflict resolution ✅ Qualifications 3+ years in Human Resources or Recruitment Strong communication and people management skills Experience using LinkedIn for sourcing is a plus Familiarity with Hubstaff or time-tracking tools is preferred Must be professional, organized, and discreet English proficiency is required; Arabic is an asset 🌟 Why Join Us? Work directly with the CEO on strategic initiatives Flexible, remote setup Opportunity to grow into a managerial HR role Be part of a global, fast-moving team with strong digital projects 🕒 Details Start Date: Immediate Hours: 6 hours/day Schedule: Monday to Friday, 8 AM – 2 PM Toronto Time Salary: $150 Canadian dollars per month Location: Remote (Must have reliable internet and computer access) Tools: Hubstaff for time tracking, Microsoft Teams for communication Payment Method: Must have an active PayPal account To Apply: 📧 With your LinkedIn application Send us to HR@LinkYou.ca: A short intro of why we should choose you? Complete below Tasks 1. Screening & Decision-Making You receive 20 resumes for a Mobile App Developer role. 10 meet basic requirements, but only 3 have remote experience and strong communication skills. → What steps would you take to screen and recommend 1 strong candidate to the CEO within 5 days? (Outline briefly) 2. Team Follow-up & Conflict A team member hasn’t logged time or responded for 3 days. When contacted, they vaguely say they're “dealing with personal stuff.” → How would you respond and what actions would you take? (Write your approach or sample message) 3. Remote Onboarding A new hire joins your team. → What checklist or process would you follow to onboard them smoothly in a remote environment? 📩 Apply Now If you’re passionate about HR, love solving people-related challenges, and thrive in remote environments, we’d love to meet you.

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: We are currently seeking Program Manager with relevant experience in Agile project management, product launch management, change management and organizational dynamics for Global Markets. Program management team is responsible to plan and deliver end to end complex programs . This team work across product, engineering, multiple other cross-functional teams, internal and external partners to ensure timely planning, execution and launch / go-to market of programs. Job Description: Your way to impact As a program manager, you manage end to end programs and bring overall visibility into program delivery ensuring governance structures and timely execution. You align the needs and timelines of portfolios by release planning and scrum of scrums. You facilitate data driven decision making by tracking, measuring, and visualizing key metrics across the org, and by coordinating all activities from goal setting to launch. You bring process and execution best practices, resolving complex roadblocks and / or dependencies. In your day-to-day role you will be responsible for Organize and lead planning activities resulting in the creation of a release/program roadmap. Ensure all teams align with enterprise planning expectations. Define launch strategy for new product capabilities including geographic scope and rollouts, detailed timing, ramp and analytics plan. Proactively manage across stakeholder groups to establish interdependencies, identify risks and resource constraints, and eliminate significant roadblocks in a timely fashion. Exercise smart decision-making and effectively collaborate with other leaders and stakeholders to address key issues and roadblocks aggressively and in a timely fashion. Ensure measurable KPIs are developed for the program, and that they align to the overall KPIs for the product. Design and manage pilots and beta testing. Create and manage clear Gating Criteria with business partners for Go/No-go decisions. Ensure regular, active communication with adjacent programs and external stakeholders, including international regions. Identify program impediments and addresses including proper escalation to individuals/groups as needed. Lead program retrospectives and commitment to improvement on a regular cadence Advocate and manage program implementation according to PayPal’s product lifecycle management. Maintain awareness of the cross product/program synergies and actively communicate opportunities to simplify or better align work across teams. Lead effective project/program governance and stakeholder management, ensuring adequate understanding of timelines, resource needs, risks, contentions, and dependencies. Assess the current methodology, identify/rationalize gaps vs. best practices, and continuously improve the process to support our aggressive deployment schedule. What Do You Need To Bring Professional experience requirements: Relevant experience organizing multiple teams delivering on software/product development initiatives required. Agile product lifecycle management experience preferred. Successful track record of managing complex development programs to deliver technical solutions and achieve business results, positively impacting the customer experience. Proven ability to develop effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies Strong technical acumen and strong voice of the customer across the program delivery lifecycle. Good knowledge of project management process, project management software tools, templates and management techniques Experience with different software development methodologies including the agile development methodology such as Scrum Success in developing program/project level artifacts to support a major software implementation program with concurrent releases Key competency requirements: An inherent bias to action Proven leadership skills; self-motivated and a self-starter with a “Can do” attitude Team player, energetic personality, quality minded, focused, committed and able to work independently in a fast-paced, changing environment High degree of professional confidence and credibility with effective presence, strong written and verbal communication skills, able to communicate technical concepts and plans at all levels Sharp business judgment, detail oriented yet able to always see the "big picture" Strong partnering and influencing skills in all mediums and throughout all levels of the organization including senior leaders Strong problem-solving skills, able to prioritize among many conflicting needs, advocate a course of action, and pursue it consistently Ability to adapt, be flexible and responsive to dynamic situations We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. REQ ID R0129040

About the Role: We are looking for a highly skilled and versatile WordPress Developer who is also proficient in Shopify and full-stack web development. You will be responsible for building and maintaining custom themes, integrating third-party APIs, managing payment gateways, and ensuring robust front-end and back-end performance for various projects. This role requires someone who is detail-oriented, experienced in both design and development, and comfortable working on varied platforms with a primary focus on WordPress and Shopify. Key Responsibilities: Design, develop, and manage custom WordPress themes and plugins from scratch. Customize and maintain Shopify stores , including liquid code customizations and theme modifications. Implement front-end development using HTML5, CSS3, JavaScript, jQuery, and Bootstrap. Handle complete back-end development and maintenance , including database management and server-side logic using PHP. Integrate and manage payment gateways (Stripe, PayPal, Razorpay, etc.). Develop and integrate RESTful APIs and third-party tools for data exchange. Optimize websites for speed, performance, and SEO best practices. Perform regular updates, troubleshooting, and technical support on existing platforms. Collaborate with designers, project managers, and other developers to deliver high-quality web solutions. Required Skills & Experience: 2+ years of experience in WordPress development (custom themes, plugin development, etc.). Proficiency in Shopify , especially with Liquid templates and theme customisation. Strong knowledge of PHP , HTML5 , CSS3 , JavaScript , jQuery , and Bootstrap . Experience with API integration and custom functionality development. Skilled in cross-browser compatibility , responsive design, and web performance. Solid understanding of database architecture and server-side development . Familiarity with version control systems (e.g., Git). Ability to work independently and communicate effectively with a UK-based team. What You’ll Get: Work with UK-based clients from a variety of industries and sectors. Collaborate with a friendly, experienced UK-based team that values transparency and innovation. Exposure to exciting and challenging digital projects . Opportunities for professional growth and learning. Flexible and Friendly work environment Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Paid sick time Schedule: Day shift Monday to Friday Morning shift Work Location: In person Application Deadline: 20/07/2025 Expected Start Date: 21/07/2025

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: We are currently seeking Program Manager with relevant experience in Agile project management, product launch management, change management and organizational dynamics for Global Markets. Program management team is responsible to plan and deliver end to end complex programs . This team work across product, engineering, multiple other cross-functional teams, internal and external partners to ensure timely planning, execution and launch / go-to market of programs. Job Description: Your way to impact As a program manager, you manage end to end programs and bring overall visibility into program delivery ensuring governance structures and timely execution. You align the needs and timelines of portfolios by release planning and scrum of scrums. You facilitate data driven decision making by tracking, measuring, and visualizing key metrics across the org, and by coordinating all activities from goal setting to launch. You bring process and execution best practices, resolving complex roadblocks and / or dependencies. In your day-to-day role you will be responsible for Organize and lead planning activities resulting in the creation of a release/program roadmap. Ensure all teams align with enterprise planning expectations. Define launch strategy for new product capabilities including geographic scope and rollouts, detailed timing, ramp and analytics plan. Proactively manage across stakeholder groups to establish interdependencies, identify risks and resource constraints, and eliminate significant roadblocks in a timely fashion. Exercise smart decision-making and effectively collaborate with other leaders and stakeholders to address key issues and roadblocks aggressively and in a timely fashion. Ensure measurable KPIs are developed for the program, and that they align to the overall KPIs for the product. Design and manage pilots and beta testing. Create and manage clear Gating Criteria with business partners for Go/No-go decisions. Ensure regular, active communication with adjacent programs and external stakeholders, including international regions. Identify program impediments and addresses including proper escalation to individuals/groups as needed. Lead program retrospectives and commitment to improvement on a regular cadence Advocate and manage program implementation according to PayPal’s product lifecycle management. Maintain awareness of the cross product/program synergies and actively communicate opportunities to simplify or better align work across teams. Lead effective project/program governance and stakeholder management, ensuring adequate understanding of timelines, resource needs, risks, contentions, and dependencies. Assess the current methodology, identify/rationalize gaps vs. best practices, and continuously improve the process to support our aggressive deployment schedule. What Do You Need To Bring Professional experience requirements: Relevant experience organizing multiple teams delivering on software/product development initiatives required. Agile product lifecycle management experience preferred. Successful track record of managing complex development programs to deliver technical solutions and achieve business results, positively impacting the customer experience. Proven ability to develop effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies Strong technical acumen and strong voice of the customer across the program delivery lifecycle. Good knowledge of project management process, project management software tools, templates and management techniques Experience with different software development methodologies including the agile development methodology such as Scrum Success in developing program/project level artifacts to support a major software implementation program with concurrent releases Key competency requirements: An inherent bias to action Proven leadership skills; self-motivated and a self-starter with a “Can do” attitude Team player, energetic personality, quality minded, focused, committed and able to work independently in a fast-paced, changing environment High degree of professional confidence and credibility with effective presence, strong written and verbal communication skills, able to communicate technical concepts and plans at all levels Sharp business judgment, detail oriented yet able to always see the "big picture" Strong partnering and influencing skills in all mediums and throughout all levels of the organization including senior leaders Strong problem-solving skills, able to prioritize among many conflicting needs, advocate a course of action, and pursue it consistently Ability to adapt, be flexible and responsive to dynamic situations We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. REQ ID R0129040

Job Title: PHP Developer Interview:- Face to Face Interview (Candidates currently in Varanasi only they can apply) Location: Varanasi (On-Site) Experience: 3-5 years Working Days: 5 days per week Working Hours: 9 hours Qualification: Diploma In CS/IT Or BCA/MCA Or BE/BTech in CS/IT Roles & Responsibilities: Develop, test, and maintain robust web applications using PHP, MySQL, Laravel, and CodeIgniter. Design and integrate RESTful APIs for seamless frontend-backend communication. Implement and manage Payment Gateway integrations (Stripe, PayPal) with a focus on security and compliance. Manage server-side operations, including hosting, deployment, and performance optimization. Collaborate with frontend developers; basic proficiency in HTML, CSS, and JavaScript components. Work with cloud platforms (AWS/Azure) for deployment and scalability. Ensure code quality, performance, and security through best practices. Collaborate with cross-functional teams to deliver high-quality solutions. Apply basic SEO principles to improve application visibility. Required Skills: Strong proficiency in Laravel & CodeIgniter frameworks. Expertise in MySQL database design, optimization, and queries. Experience with Payment Gateway integrations (Stripe/PayPal) and security protocols. Knowledge of server management, hosting, and deployment. Familiarity with front-end technologies (HTML, CSS, JavaScript). Basic understanding of cloud services (AWS/Azure). Strong problem-solving skills and teamwork mindset. Basic SEO knowledge is a plus. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹50,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Application Question(s): What is your current location? Interview will be face to face. Willing to attend the interview ? Position is On-Site (Varanasi). Ready to relocate? Work Location: In person

Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions. Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system. Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business. Job Description: We are seeking a detail-oriented and articulate Customer Support Associate to join our support team. The ideal candidate will bring strong written and verbal communication skills , a commerce background with a focus on Mathematics or Economics, and practical experience in SQL to effectively understand, troubleshoot, and support customer issues. This is a great opportunity for someone who combines analytical thinking with a customer-first approach. Key Responsibilities: Serve as the first point of contact for customers via email, chat, or phone. Handled incoming customer calls and worked on support tickets to resolve queries and ensure timely issue resolution. Deliver prompt, accurate, and courteous responses to customer inquiries and issues. Investigate and resolve customer complaints by collaborating with internal teams and utilizing SQL to extract or verify data. Maintain thorough documentation of customer interactions, queries, and resolutions. Monitor and track common issues to help identify trends and escalate systemic problems. Contribute to improving support documentation, FAQs, and internal knowledge bases. Support service-level agreements (SLAs) and meet quality and responsiveness KPIs. Required Skills: Bachelor of Commerce (B.Com) and able to comprehend balance sheet . Experience 1-3yrs Excellent written and verbal communication skills with a professional and empathetic tone. Strong analytical and logical reasoning capabilities. Proficient in MS Office (especially Excel and Word). Ability to handle multiple tasks, prioritize issues, and manage time effectively. Collaborative mindset with a willingness to learn and adapt. Preferred Skills: Familiarity with ticketing systems and customer support metrics. Understanding of data integrity and confidentiality best practices. Previous experience in Mortgage, fintech, or SaaS industry (preferred but not mandatory). Life at Ocrolus We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact. Our culture is grounded in four core values: Empathy – Understand and serve with compassion Curiosity – Explore new ideas and question the status quo Humility – Listen, be grounded, and remain open-minded Ownership – Love what you do, work hard, and deliver excellence We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic. We look forward to building the future of lending together.

Key Responsibilities (Flutter) Develop and maintain a cross-platform mobile app using Flutter. Build responsive UIs with libraries like Flutter Material, Cupertino, or FlutterFlow. Manage app state efficiently using Provider, Riverpod, Bloc, or GetX. Implement smooth navigation with GoRouter. Integrate real-time features (WebRTC for video/audio, Firebase Cloud Messaging for push notifications). Embed third-party apps securely using Flutter WebView and OAuth. Integrate payment gateways (Stripe, Razorpay, PayPal) using Flutter plugins. DevOps & Infrastructure Deploy and manage cloud services (AWS Amplify, Firebase Hosting). Set up CI/CD pipelines (GitHub Actions, Fastlane, Codemagic). Monitor performance and errors (Sentry, Firebase Crashlytics). Ensure scalability with load balancing (Nginx, AWS ELB). Required Skills & Qualifications 5+ years of flutter experience . Strong proficiency in Dart & JavaScript/TypeScript. Frontend: Flutter, state management, UI libraries, real-time integrations. Experience with authentication (OAuth, JWT, Firebase Auth). Knowledge of WebSockets (Socket.io) and real-time databases. Familiarity with cloud platforms (AWS, Firebase) and DevOps tools. Understanding of microservices architecture is a plus. Preferred Qualifications Experience with WebRTC for video/audio streaming. Knowledge of payment gateway integrations (Stripe, PayPal). Familiarity with AI APIs (OpenAI, Gemini) or multimedia APIs (YouTube, Spotify). Experience in performance optimization (caching, lazy loading). Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Flexible schedule Health insurance Paid sick time Provident Fund Ability to commute/relocate: Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your current CTC? What is your expected CTC? What is your official notice period? Experience: real-time integration: 3 years (Preferred) Flutter: 4 years (Required) Firebase: 4 years (Preferred) client coordinationn: 3 years (Preferred) architecture design: 3 years (Preferred) Work Location: In person

We are looking for a committed and self-driven Full Stack Developer to join our growing product engineering team. You will be responsible for building responsive, user-friendly frontends using ReactJS and/or Flutter, while also contributing to robust and scalable Python-based backend systems that power our SaaS products in F&B, Quick Commerce, and Enterprise Platforms. This role is ideal for someone with a passion for full-stack development, comfortable working in dynamic environments, and excited about using modern AI-assisted coding tools (like ChatGPT, Claude, GitHub Copilot, etc.) to enhance productivity and innovation. Key Responsibilities · Develop responsive frontends using ReactJS and/or Flutter based on business requirements and design specs. · Design and develop scalable, robust, and secure backend applications using Python with Django, Flask, or FastAPI. · Architect and implement microservices-based solutions, using Kafka/MQTT/RabbitMQ for communication. · Write reusable, testable, and efficient code adhering to SOLID principles and design patterns. · Utilize AI-assisted tools (ChatGPT, Claude, GitHub Copilot) to boost development efficiency and code quality. · Integrate with third-party services: payment gateways (Stripe, PayPal, PayU), SMS/email/push providers, and analytics tools. · Contribute to AI/ML module development and data-driven features. · Collaborate closely with UI/UX designers, product managers, and QA to deliver high-quality software. · Write and maintain comprehensive technical documentation. · Participate in Agile processes: stand-ups, sprint planning, retrospectives. Required Skills & Experience · 4 to 7 years of full-stack development experience. · Solid hands-on experience with ReactJS and/or Flutter for frontend development. · Strong backend expertise in Python with frameworks like Django, Flask, or FastAPI. · Proficient in RESTful APIs, job schedulers, and microservices architecture. · Experience working with Kafka, RabbitMQ, or MQTT. · Good understanding of MySQL, PostgreSQL, and query optimization. · Familiarity with cloud platforms such as AWS, Google Cloud, or DigitalOcean. · Proficient with Git, CI/CD pipelines, Docker (Kubernetes is a plus). · Prior experience using AI-assisted coding tools for development and testing. · Excellent debugging and performance optimization skills. Education & Other Requirements · B.Tech (CSE/IT), MCA, MSc IT, or equivalent degree. · Strong analytical and problem-solving abilities. · Self-motivated, collaborative, and proactive in ownership. · Comfortable in a fast-paced, small-team environment. · Available to join immediately or on short notice. Nice to Have · Experience in AI/ML module development. · Exposure to DevOps practices and containerization. · Strong UI/UX design sense. Location: Hyderabad Job Type: Full-Time Experience: 4 to 7 years Compensation: As per industry standards

About Dataction Dataction is a new age services firm that offers best in class information technology, analytics, and consulting services to renowned international companies. Dataction was established in 2010 and has grown rapidly over the last decade. Dataction has built a reputation for providing differentiated and reliable services to a wide range of customers across multiple sectors. At Dataction we connect every dot and reimagine every business process. Our lean, agile, and analytical approach towards problem solving and execution, helps our client achieve sustainable growth and secure a profitable business, while safeguarding a viable future. Our people are committed, courageous, and unafraid of pushing boundaries. They help our clients make decisions that deliver immediate and measurable benefits, justifying investments. Our engagement models provide the perfect blend of quality, control, and cost for our customers. To know more about Dataction, please visit https://dataction.co Job Purpose The main purpose of this job is to lead our inhouse development team while closely working with client teams from the UK, in developing, maintaining top notch, SaaS based administration products. This is really an amazing opportunity for those who are looking forward to leading a dynamic team that will disrupt the software development landscape, who have a passion for product development, support. We are looking for a candidate who could lead from the front and has an outstanding track record in the field of software development and proven technical abilities to deliver scalable and user centric enterprise products. While in this role, you will be the key point of contact for the UK software and management teams, confident to own the relationship on behalf of your team, taking on board feedback, presenting back true picture reporting for the project status, pushing back where necessary to manage expectations and support integrity of the project delivery. Responsibilities Understanding the product requirements and recommending implementation design based on detailed understanding of the incumbent product architecture and design patterns. Developing, maintaining, and enhancing end user centric applications/products Following the set practices in terms of coding standards, review techniques while striving for continuous improvements. Leading the efforts on estimations, reviews, capacity planning etc. Setting up the right examples by delivering the complex, critical development tasks. Qualifications, Skills And Experience 6-8 years of relevant experience in software development in Java 8/11 using Spring Boot and Microservices. Solid understanding of OOPS concepts and experience in implementing various design patterns like SOLID Principles/Event Driven Architecture/SAGA design patterns Working knowledge of Service Oriented Architecture development Well versed with React (Class components)/Node Component, Redux, CRA and associated component libraries for web and mobile development. Deep understanding of database (SQL/PLSQL) operations. Well versed with source control and branching concepts using GIT Good understanding of cloud technologies such as AWS/Azure/ GCP should be added advantage. Good understanding of DevOps CI/CD pipeline, using Jenkins, Docker & Kubernetes. Prior experience on MQ (Apache)/KAFKA/RabbitMQ etc. Working knowledge of PostgreSQL/MongoDB/ any NoSQL database Thorough experience in code reviews, debugging and troubleshooting. Well versed with Agile way of working and onsite-offshore coordination. Knowledge of the Ant Design React components framework is good to have. Any prior experience in payment provider (PayPal etc.) integrations is a plus. Bachelor of computer/IT engineering or similar (BCS, BCA, MCS etc.). Open and innovative mindset with leadership skills Why should you join Dataction? Fairness, Meritocracy, Empowerment, And Opportunity Are Pillars Of Our Work Culture. In Addition To a Competitive Salary, You Can Look Forward To Great work-life balance through hybrid work arrangement. Company funded skill enhancement and training. Exciting reward and recognition programme. Opportunity to bond with colleagues through exciting employee engagement initiatives. Great on the job learning opportunity through involvement in new product/ ideation teams. 60 minutes with the CEO each quarter to pick his brains on any topic of your choice. Interview Prep Guideline We at Dataction believe that interview process is not a quiz contest, rather it is a mutual opportunity for both parties to assess the suitability of forming a long-term bond. As such, we feel that revealing the assessment process and evaluation/ scoring themes in advance would give you the best chance to prepare and be successful in the interview process. For this role, please see some pointers below. We will assess you 3 themes – Skills, Smartness and Cultural fitment. Skills – our probe will cover the following aspects: Thorough understanding of recent/previous project. Basic + advanced concepts of OOPS and Java programming Knowledge of coding standards and guidelines. Spring farmwork concepts Branching strategy Thorough understanding of database concepts such as stored procedures, joins etc. Knowledge of build and deployment through CI/CD pipelines such as AWS, Jenkins etc. Role and responsibilities while working in Agile. Smartness – our probe will cover the following aspects: Confidence exhibited throughout the interview process. Clarity of thoughts and deftness in articulation of thoughts. Ability to handle pressure. Cultural fitment – our probe will cover the following aspects: Attitude, especially to understand your motivations and behaviors in the fast-paced start-up ecosystem. Your approach to working with colleagues and customers. Your approach to dealing with adversity. Your career aspirations and your plans to achieve these aspirations.

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Content Editor to join our team and teach AI chatbots. You will have conversations in both Urdu and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say. Benefits: This is a full-time or part-time REMOTE position You’ll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly, starting at $20 USD per hour, with bonuses for high-quality and high-volume work Responsibilities (both in Urdu and English): Come up with diverse conversations over a range of topics Write high-quality answers when given specific prompts Compare the performance of different AI models Research and fact-check AI responses Qualifications: Fluent in Urdu + English (native or bilingual level) A bachelor's degree (completed or in progress) Excellent writing and grammar skills Strong research and fact-checking skills to ensure accuracy and originality Note: Payment is made via PayPal. We will never ask you for money. PayPal handles all currency conversions from USD. #urdu

ڈیٹا اینوٹیشن اعلیٰ معیار کی مصنوعی ذہانت (AI) بنانے کے لیے پُرعزم ہے۔ ہماری ٹیم میں شامل ہوں اور AI چیٹ بوٹس کی تربیت میں مدد کریں، ساتھ ہی ریموٹ کام اور اپنے شیڈول کے انتخاب کی لچک سے فائدہ اٹھائیں۔ ہم اپنی ٹیم کے لیے ایک دو لسانی مترجم کی تلاش میں ہیں جو AI چیٹ بوٹس کو تربیت دے سکے۔ آپ چیٹ بوٹس کے ساتھ اردو اور انگریزی میں مکالمات کریں گے تاکہ ان کی کارکردگی کو جانچا جا سکے، اور نئے مکالمے بھی لکھیں گے تاکہ انہیں سکھایا جا سکے کہ مختلف صورتحال میں کیا کہنا ہے۔ فوائد: یہ فل ٹائم یا پارٹ ٹائم ریموٹ پوزیشن ہے آپ اپنی پسند کے منصوبوں پر کام کرنے کا انتخاب کر سکتے ہیں آپ اپنی سہولت کے مطابق کسی بھی وقت کام کر سکتے ہیں منصوبوں کی ادائیگی فی گھنٹہ کی بنیاد پر کی جاتی ہے، کم از کم $20 امریکی ڈالر فی گھنٹہ سے شروع ہوتی ہے معیاری اور زیادہ مقدار میں کام کرنے پر بونس دیا جاتا ہے ذمہ داریاں (اردو اور انگریزی دونوں زبانوں میں): مختلف موضوعات پر متنوع مکالمات تخلیق کرنا دیے گئے پرامپٹس پر معیاری جوابات لکھنا مختلف AI ماڈلز کی کارکردگی کا موازنہ کرنا AI جوابات کی تحقیق اور درستگی کو یقینی بنانا اہلیت: اردو اور انگریزی میں روانی (مادری یا دو لسانی سطح پر) بیچلر کی ڈگری (مکمل یا جاری) عمدہ تحریری صلاحیتیں اور گرامر کا مضبوط فہم تحقیق اور حقائق کی جانچ کی عمدہ مہارتیں تاکہ درست اور منفرد مواد فراہم کیا جا سکے نوٹ: ادائیگی PayPal کے ذریعے کی جاتی ہے۔ ہم آپ سے کبھی بھی پیسے طلب نہیں کریں گے۔ PayPal تمام کرنسی کی تبدیلیوں کو خودکار طور پر سنبھالتا ہے۔ #urdu

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Content Editor to join our team and teach AI chatbots. You will have conversations in both Urdu and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say. Benefits: This is a full-time or part-time REMOTE position You’ll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly, starting at $20 USD per hour, with bonuses for high-quality and high-volume work Responsibilities (both in Urdu and English): Come up with diverse conversations over a range of topics Write high-quality answers when given specific prompts Compare the performance of different AI models Research and fact-check AI responses Qualifications: Fluent in Urdu + English (native or bilingual level) A bachelor's degree (completed or in progress) Excellent writing and grammar skills Strong research and fact-checking skills to ensure accuracy and originality Note: Payment is made via PayPal. We will never ask you for money. PayPal handles all currency conversions from USD. #urdu

ڈیٹا اینوٹیشن اعلیٰ معیار کی مصنوعی ذہانت (AI) بنانے کے لیے پُرعزم ہے۔ ہماری ٹیم میں شامل ہوں اور AI چیٹ بوٹس کی تربیت میں مدد کریں، ساتھ ہی ریموٹ کام اور اپنے شیڈول کے انتخاب کی لچک سے فائدہ اٹھائیں۔ ہم اپنی ٹیم کے لیے ایک دو لسانی مترجم کی تلاش میں ہیں جو AI چیٹ بوٹس کو تربیت دے سکے۔ آپ چیٹ بوٹس کے ساتھ اردو اور انگریزی میں مکالمات کریں گے تاکہ ان کی کارکردگی کو جانچا جا سکے، اور نئے مکالمے بھی لکھیں گے تاکہ انہیں سکھایا جا سکے کہ مختلف صورتحال میں کیا کہنا ہے۔ فوائد: یہ فل ٹائم یا پارٹ ٹائم ریموٹ پوزیشن ہے آپ اپنی پسند کے منصوبوں پر کام کرنے کا انتخاب کر سکتے ہیں آپ اپنی سہولت کے مطابق کسی بھی وقت کام کر سکتے ہیں منصوبوں کی ادائیگی فی گھنٹہ کی بنیاد پر کی جاتی ہے، کم از کم $20 امریکی ڈالر فی گھنٹہ سے شروع ہوتی ہے معیاری اور زیادہ مقدار میں کام کرنے پر بونس دیا جاتا ہے ذمہ داریاں (اردو اور انگریزی دونوں زبانوں میں): مختلف موضوعات پر متنوع مکالمات تخلیق کرنا دیے گئے پرامپٹس پر معیاری جوابات لکھنا مختلف AI ماڈلز کی کارکردگی کا موازنہ کرنا AI جوابات کی تحقیق اور درستگی کو یقینی بنانا اہلیت: اردو اور انگریزی میں روانی (مادری یا دو لسانی سطح پر) بیچلر کی ڈگری (مکمل یا جاری) عمدہ تحریری صلاحیتیں اور گرامر کا مضبوط فہم تحقیق اور حقائق کی جانچ کی عمدہ مہارتیں تاکہ درست اور منفرد مواد فراہم کیا جا سکے نوٹ: ادائیگی PayPal کے ذریعے کی جاتی ہے۔ ہم آپ سے کبھی بھی پیسے طلب نہیں کریں گے۔ PayPal تمام کرنسی کی تبدیلیوں کو خودکار طور پر سنبھالتا ہے۔ #urdu

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: What you need to know about the role We are currently seeking Program Manager with relevant experience in Agile project management, product launch management, change management and organizational dynamics for Growth Markets. Meet our team Program management team is responsible to plan and deliver end to end complex programs. This team work across product, engineering, multiple other cross-functional teams, internal and external partners to ensure timely planning, execution and launch / go-to market of programs. Job Description: Your way to impact As a engineering program manager, you manage end to end programs and bring overall visibility into program delivery ensuring governance structures and timely execution. You align the needs and timelines of portfolios by driving release planning, scrum of scrums, steering committe to manage program deliverables, dependencies, risks and issues. You facilitate data driven decision making by tracking, measuring, and visualizing key metrics across the org, and by coordinating all activities from goal setting to launch. You bring process and execution best practices, resolving complex roadblocks and / or dependencies. Y our Day to Day: Organize and lead planning activities resulting in the creation of a release/program roadmap. Ensure all teams align with enterprise planning expectations. Define launch strategy for new product capabilities including geographic scope and rollouts, detailed timing, ramp and analytics plan. Proactively manage across stakeholder groups to establish interdependencies, identify risks and resource constraints, and eliminate significant roadblocks in a timely fashion. Exercise smart decision-making and effectively collaborate with other leaders and stakeholders to address key issues and roadblocks aggressively and in a timely fashion. Ensure measurable KPIs are developed for the program, and that they align to the overall KPIs for the product. Design and manage pilots and beta testing. Create and manage clear Gating Criteria with business partners for Go/No-go decisions. Ensure regular, active communication with adjacent programs and external stakeholders, including international regions. Identify program impediments and addresses including proper escalation to individuals/groups as needed. Lead program retrospectives and commitment to improvement on a regular cadence Advocate and manage program implementation according to PayPal’s product lifecycle management. Maintain awareness of the cross product/program synergies and actively communicate opportunities to simplify or better align work across teams. Lead effective project/program governance and stakeholder management, ensuring adequate understanding of timelines, resource needs, risks, contentions, and dependencies. Assess the current methodology, identify/rationalize gaps vs. best practices, and continuously improve the process to support our aggressive deployment schedule. What do you need to bring: Overall 12+ years of experience and 5 years into program management. Relevant experience organizing multiple teams delivering on software/product development initiatives required. Agile lifecycle management experience preferred. Successful track record of managing complex development programs to deliver technical solutions and achieve business results, positively impacting the customer experience. Proven ability to develop effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies Strong technical acumen and strong voice of the customer across the program delivery lifecycle. Good knowledge of project management process, project management software tools, templates and management techniques Experience with different software development methodologies including the agile development methodology such as Scrum Success in developing program/project level artifacts to support a major software implementation program with concurrent releases Key competency requirements: An inherent bias to action Proven leadership skills; self-motivated and a self-starter with a “Can do” attitude Team player, energetic personality, quality minded, focused, committed and able to work independently in a fast-paced, changing environment High degree of professional confidence and credibility with effective presence, strong written and verbal communication skills, able to communicate technical concepts and plans at all levels Sharp business judgment, detail oriented yet able to always see the "big picture" Strong partnering and influencing skills in all mediums and throughout all levels of the organization including senior leaders Strong problem-solving skills, able to prioritize among many conflicting needs, advocate a course of action, and pursue it consistently Ability to adapt, be flexible and responsive to dynamic situations We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. REQ ID R0128968

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: This job implements tasks within the Software Development Lifecycle (SDLC), follows internal conventions and procedures, makes technical decisions, collaborates with peers and project leads, and contributes to code and design reviews. Job Description: Essential Responsibilities: Implements tasks within the Software Development Lifecycle (SDLC), receiving structure and oversight from more experienced staff Follows well-established internal conventions and standard procedures Understands internal standards & processes an applies them to make technical decisions Collaborates with peers, manager, and project lead to gain understanding of tasks and review solutions May contribute to code & design reviews Minimum Qualifications: Minimum of 2 years of relevant work experience and a Bachelor's degree or equivalent experience. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. REQ ID R0127888

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Content Editor to join our team and teach AI chatbots. You will have conversations in both Marathi and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say. Benefits: This is a full-time or part-time REMOTE position You’ll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly, starting at $20 USD per hour, with bonuses for high-quality and high-volume work Responsibilities (both in Marathi and English): Come up with diverse conversations over a range of topics Write high-quality answers when given specific prompts Compare the performance of different AI models Research and fact-check AI responses Qualifications: Fluent in Marathi + English (native or bilingual level) A bachelor's degree (completed or in progress) Excellent writing and grammar skills Strong research and fact-checking skills to ensure accuracy and originality Note: Payment is made via PayPal. We will never ask you for money. PayPal handles all currency conversions from USD. #marathi

DataAnnotation उच्च दर्जाची AI विकसित करण्यासाठी कटिबद्ध आहे. आमच्या टीममध्ये सहभागी व्हा आणि AI चॅटबॉट्सना प्रशिक्षण देताना दूरस्थपणे काम करण्याचे स्वातंत्र्य व आपल्या वेळापत्रकानुसार काम करण्याची लवचीकता मिळवा. आम्ही एक सामग्री संपादक (Content Editor) शोधत आहोत जो आमच्या टीममध्ये सहभागी होईल आणि AI चॅटबॉट्सना शिकवेल. तुम्हाला मराठी आणि इंग्रजी दोन्ही भाषांमध्ये चॅटबॉट्ससोबत संवाद साधावा लागेल, त्यांच्या प्रगतीचे मूल्यांकन करावे लागेल, तसेच त्यांना योग्य प्रतिसाद देण्यास शिकवण्यासाठी नवीन संवाद तयार करावे लागतील. फायदे: हे पूर्णवेळ किंवा अर्धवेळ REMOTE (दूरस्थ) पद आहे तुम्ही कोणत्या प्रकल्पांवर काम करायचे ते स्वतः ठरवू शकता तुम्ही तुमच्या वेळेनुसार काम करू शकता प्रकल्पांना तासिके प्रमाणे वेतन दिले जाते ($20 USD प्रति तास पासून सुरुवात), आणि उत्कृष्ट दर्जा व उच्च उत्पादनासाठी बोनसही दिला जातो जबाबदाऱ्या (मराठी आणि इंग्रजी दोन्ही भाषांमध्ये): विविध विषयांवरील संवाद तयार करणे दिलेल्या प्रॉम्प्ट्सनुसार उच्च दर्जाचे उत्तर लिहिणे विविध AI मॉडेल्सच्या कामगिरीची तुलना करणे AI प्रतिसादांचे संशोधन करणे आणि तथ्य तपासणी करून अचूकता आणि मौलिकता सुनिश्चित करणे अर्हता: मराठी आणि इंग्रजी भाषेत प्रावीण्य (मातृभाषिक किंवा द्विभाषिक पातळीवर) पदवी पूर्ण केलेली किंवा शिक्षण घेत असलेले उमेदवार उत्कृष्ट लेखन व व्याकरण कौशल्य अचूकता आणि मौलिकतेसाठी मजबूत संशोधन व तथ्य पडताळणीची क्षमता टीप: पेमेंट केवळ PayPal द्वारे केले जाते. आम्ही कधीही तुमच्याकडून पैसे मागणार नाही. PayPal आपोआप USD चे तुमच्या स्थानिक चलनात रूपांतर करते. #marathi

ডেটা অ্যানোটেশন (DataAnnotation) প্রতিশ্রুতিবদ্ধ উচ্চমানের কৃত্রিম বুদ্ধিমত্তা (AI) তৈরিতে। আমাদের দলে যোগ দিন—AI চ্যাটবট প্রশিক্ষণে সহায়তা করুন এবং রিমোট কাজ ও নিজের সময়সূচি নির্ধারণের স্বাধীনতা উপভোগ করুন। আমরা আমাদের দলে একজন AI টিউটর খুঁজছি, যিনি AI চ্যাটবটকে প্রশিক্ষণ দেবেন। আপনাকে বাংলা ও ইংরেজি উভয় ভাষায় চ্যাটবটের সঙ্গে কথোপকথন করতে হবে, তাদের অগ্রগতি মূল্যায়ন করতে হবে এবং নতুন কথোপকথন তৈরি করে শেখাতে হবে কীভাবে প্রতিক্রিয়া জানাতে হয়। সুবিধাসমূহ: এটি একটি পূর্ণকালীন অথবা খণ্ডকালীন রিমোট (REMOTE) পজিশন আপনি পছন্দমতো প্রকল্প বেছে নিতে পারবেন আপনার সুবিধামতো সময়ে কাজ করার স্বাধীনতা প্রকল্পভিত্তিক ঘণ্টাপ্রতি পারিশ্রমিক, প্রতি ঘণ্টায় $২০ মার্কিন ডলার থেকে শুরু, উচ্চমানের ও অধিক ভলিউমের কাজের জন্য অতিরিক্ত বোনাস প্রদান করা হয় দায়িত্বসমূহ (বাংলা ও ইংরেজিতে): বিভিন্ন বিষয়ে বৈচিত্র্যময় কথোপকথন তৈরি করা নির্দিষ্ট প্রম্পট অনুযায়ী উচ্চমানের উত্তর লেখা বিভিন্ন AI মডেলের কার্যক্ষমতা তুলনা করা AI-এর প্রতিক্রিয়া যাচাই ও গবেষণা করা (ফ্যাক্ট-চেকসহ) যোগ্যতাসমূহ: বাংলা ও ইংরেজিতে সাবলীল (নেটিভ বা দ্বিভাষিক স্তর) ব্যাচেলর ডিগ্রি (সম্পন্ন বা অধ্যয়নরত) চমৎকার লেখনশৈলী ও ব্যাকরণ জ্ঞান তথ্যের যথার্থতা ও মৌলিকতা নিশ্চিত করার জন্য শক্তিশালী গবেষণা ও ফ্যাক্ট-চেক করার দক্ষতা বিঃদ্রঃ: পেমেন্ট PayPal এর মাধ্যমে প্রদান করা হয়। আমরা কখনোই আপনাকে অর্থ পাঠাতে বলব না। PayPal স্বয়ংক্রিয়ভাবে USD থেকে আপনার স্থানীয় মুদ্রায় রূপান্তর করে। #bengali

ডেটা অ্যানোটেশন (DataAnnotation) প্রতিশ্রুতিবদ্ধ উচ্চমানের কৃত্রিম বুদ্ধিমত্তা (AI) তৈরিতে। আমাদের দলে যোগ দিন—AI চ্যাটবট প্রশিক্ষণে সহায়তা করুন এবং ঘরে বসেই কাজ করার স্বাধীনতা ও নিজের সময়সূচি নির্ধারণের সুযোগ উপভোগ করুন। আমরা আমাদের দলে একজন দ্বিভাষিক টিউটর (Bilingual Tutor) খুঁজছি, যিনি AI চ্যাটবটকে প্রশিক্ষণ দেবেন। আপনাকে বাংলা ও ইংরেজি ভাষায় চ্যাটবটের সঙ্গে কথোপকথন করতে হবে, তাদের অগ্রগতি মূল্যায়ন করতে হবে এবং নতুন কথোপকথন তৈরি করে শেখাতে হবে কীভাবে সঠিকভাবে প্রতিক্রিয়া জানাতে হয়। সুবিধাসমূহ: এটি একটি পূর্ণকালীন বা খণ্ডকালীন রিমোট (REMOTE) পজিশন আপনি পছন্দমতো প্রকল্প বেছে নিতে পারবেন আপনার সুবিধামতো সময়ে কাজ করার সুযোগ প্রকল্প অনুযায়ী ঘণ্টাপ্রতি পারিশ্রমিক — প্রতি ঘণ্টায় $২০ মার্কিন ডলার থেকে শুরু, উচ্চমানের ও অধিক পরিমাণে কাজের জন্য অতিরিক্ত বোনাস দায়িত্বসমূহ (বাংলা ও ইংরেজিতে): বিভিন্ন বিষয়ে বৈচিত্র্যময় কথোপকথন তৈরি করা নির্দিষ্ট প্রম্পট অনুযায়ী উচ্চমানের উত্তর লেখা বিভিন্ন AI মডেলের পারফরম্যান্স তুলনা করা AI-এর প্রতিক্রিয়াগুলোর গবেষণা ও সত্যতা যাচাই করা যোগ্যতাসমূহ: বাংলা ও ইংরেজি ভাষায় সাবলীল (নেটিভ বা দ্বিভাষিক স্তর) ব্যাচেলর ডিগ্রি (সম্পন্ন অথবা অধ্যয়নরত) চমৎকার লেখনশৈলী ও ব্যাকরণ জ্ঞান তথ্যের যথার্থতা ও মৌলিকতা নিশ্চিত করতে শক্তিশালী গবেষণা ও ফ্যাক্ট-চেক করার দক্ষতা বিঃদ্রঃ: পেমেন্ট PayPal এর মাধ্যমে প্রদান করা হয়। আমরা কখনোই আপনাকে অর্থ পাঠাতে বলব না। PayPal স্বয়ংক্রিয়ভাবে USD থেকে স্থানীয় মুদ্রায় রূপান্তর করে। #bengali

ডেটা অ্যানোটেশন (DataAnnotation) প্রতিশ্রুতিবদ্ধ উচ্চমানের কৃত্রিম বুদ্ধিমত্তা (AI) তৈরি করতে। আমাদের দলে যোগ দিন, AI চ্যাটবট প্রশিক্ষণে সহায়তা করুন এবং একসাথে উপভোগ করুন রিমোট কাজের সুবিধা ও নিজের সময়সূচি নির্ধারণের স্বাধীনতা। আমরা আমাদের দলে একজন বাংলা কনটেন্ট সম্পাদক নিয়োগ করতে চাই, যিনি AI চ্যাটবট প্রশিক্ষণের কাজ করবেন। আপনি বাংলা ও ইংরেজি উভয় ভাষায় চ্যাটবটের সঙ্গে কথোপকথন করবেন, তাদের অগ্রগতি মূল্যায়ন করবেন এবং নতুন কথোপকথন লিখে তাদের শেখাবেন কীভাবে প্রতিক্রিয়া জানাতে হয়। সুবিধাসমূহ: এটি একটি পূর্ণকালীন বা খণ্ডকালীন রিমোট (ঘরে বসে কাজ) পজিশন আপনি পছন্দমতো প্রকল্প বেছে নিতে পারবেন আপনার সুবিধামতো সময়ে কাজ করার সুযোগ থাকবে প্রকল্পভিত্তিক ঘণ্টাপ্রতি পারিশ্রমিক, প্রতি ঘণ্টায় $২০ মার্কিন ডলার থেকে শুরু, উচ্চমান ও উচ্চ ভলিউম কাজের জন্য বোনাস থাকবে দায়িত্বসমূহ (বাংলা ও ইংরেজিতে): বিভিন্ন বিষয়ে বৈচিত্র্যময় কথোপকথন তৈরি করা নির্দিষ্ট প্রম্পট অনুযায়ী উচ্চমানের উত্তর লেখা বিভিন্ন AI মডেলের পারফরমেন্স তুলনা করা AI-এর উত্তর গবেষণা ও যাচাই করা (ফ্যাক্ট-চেক) যোগ্যতাসমূহ: বাংলা ও ইংরেজিতে সাবলীল (নেটিভ বা দ্বিভাষিক স্তর) ব্যাচেলর ডিগ্রি (সম্পন্ন বা চলমান) চমৎকার লেখনশৈলী ও ব্যাকরণজ্ঞান নির্ভুলতা ও মৌলিকতা নিশ্চিত করতে শক্তিশালী গবেষণা ও তথ্য যাচাই করার দক্ষতা বিঃদ্রঃ: পেমেন্ট PayPal এর মাধ্যমে প্রদান করা হয়। আমরা কখনোই আপনাকে কোনো অর্থ প্রদান করতে বলব না। PayPal স্বয়ংক্রিয়ভাবে মার্কিন ডলার থেকে আপনার স্থানীয় মুদ্রায় রূপান্তর করে। #bengali

ডেটা অ্যানোটেশন (DataAnnotation) উচ্চমানের কৃত্রিম বুদ্ধিমত্তা (AI) তৈরিতে প্রতিশ্রুতিবদ্ধ। আমাদের দলে যোগ দিন—AI চ্যাটবট প্রশিক্ষণে সহায়তা করুন এবং ঘরে বসে কাজ করার সুবিধা ও নিজের সময়সূচি নির্ধারণের স্বাধীনতা উপভোগ করুন। আমরা আমাদের দলে একজন দ্বিভাষিক অনুবাদক (বাংলা/ইংরেজি) খুঁজছি, যিনি AI চ্যাটবটকে প্রশিক্ষণ দেবেন। আপনাকে বাংলা ও ইংরেজি ভাষায় চ্যাটবটের সঙ্গে কথোপকথন করতে হবে, তাদের অগ্রগতি মূল্যায়ন করতে হবে এবং নতুন কথোপকথন তৈরি করে শেখাতে হবে কীভাবে প্রতিক্রিয়া জানাতে হয়। সুবিধাসমূহ: এটি একটি পূর্ণকালীন অথবা খণ্ডকালীন রিমোট (REMOTE) পজিশন আপনি পছন্দমতো প্রকল্প বেছে নিতে পারবেন নিজের সুবিধামতো সময়ে কাজ করার স্বাধীনতা প্রতি ঘণ্টায় $২০ মার্কিন ডলার থেকে পারিশ্রমিক শুরু, এবং উচ্চমান ও উচ্চ ভলিউম কাজের জন্য অতিরিক্ত বোনাস প্রদান করা হয় দায়িত্বসমূহ (বাংলা ও ইংরেজিতে): বিভিন্ন বিষয়ে বৈচিত্র্যময় কথোপকথন তৈরি করা নির্দিষ্ট প্রম্পট অনুযায়ী উচ্চমানের উত্তর লেখা বিভিন্ন AI মডেলের পারফরম্যান্স তুলনা করা AI-এর প্রতিক্রিয়াগুলো গবেষণা ও যাচাই করা (ফ্যাক্ট-চেক) যোগ্যতাসমূহ: বাংলা ও ইংরেজিতে সাবলীল (নেটিভ বা দ্বিভাষিক স্তর) ব্যাচেলর ডিগ্রি (সম্পন্ন অথবা অধ্যয়নরত) চমৎকার লেখনশৈলী ও ব্যাকরণ জ্ঞান তথ্যের যথার্থতা ও মৌলিকতা নিশ্চিত করার জন্য শক্তিশালী গবেষণা ও ফ্যাক্ট-চেক করার দক্ষতা বিঃদ্রঃ: পেমেন্ট PayPal এর মাধ্যমে প্রদান করা হয়। আমরা কখনোই আপনাকে কোনো অর্থ প্রদান করতে বলব না। PayPal স্বয়ংক্রিয়ভাবে USD থেকে আপনার স্থানীয় মুদ্রায় রূপান্তর করে। #bengali

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for an AI Tutor to join our team and teach AI chatbots. You will have conversations in both Bengali and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say. Benefits: This is a full-time or part-time REMOTE position You’ll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly, starting at $20 USD per hour, with bonuses for high-quality and high-volume work Responsibilities (both in Bengali and English): Come up with diverse conversations over a range of topics Write high-quality answers when given specific prompts Compare the performance of different AI models Research and fact-check AI responses Qualifications: Fluent in Bengali + English (native or bilingual level) A bachelor's degree (completed or in progress) Excellent writing and grammar skills Strong research and fact-checking skills to ensure accuracy and originality Note: Payment is made via PayPal. We will never ask you for money. PayPal handles all currency conversions from USD. #bengali

Come build at the intersection of AI and fintech. At Ocrolus, we're on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions. Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system. Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world's most innovative lenders do business. Job Description: We are seeking a detail-oriented and articulate Customer Support Associate to join our support team. The ideal candidate will bring strong written and verbal communication skills , a commerce background with a focus on Mathematics or Economics, and practical experience in SQL to effectively understand, troubleshoot, and support customer issues. This is a great opportunity for someone who combines analytical thinking with a customer-first approach. Key Responsibilities: Serve as the first point of contact for customers via email, chat, or phone. Handled incoming customer calls and worked on support tickets to resolve queries and ensure timely issue resolution. Deliver prompt, accurate, and courteous responses to customer inquiries and issues. Investigate and resolve customer complaints by collaborating with internal teams and utilizing SQL to extract or verify data. Maintain thorough documentation of customer interactions, queries, and resolutions. Monitor and track common issues to help identify trends and escalate systemic problems. Contribute to improving support documentation, FAQs, and internal knowledge bases. Support service-level agreements (SLAs) and meet quality and responsiveness KPIs. Required Skills: Bachelor of Commerce (B.Com) and able to comprehend balance sheet . Experience 1-3yrs Excellent written and verbal communication skills with a professional and empathetic tone. Strong analytical and logical reasoning capabilities. Proficient in MS Office (especially Excel and Word). Ability to handle multiple tasks, prioritize issues, and manage time effectively. Collaborative mindset with a willingness to learn and adapt. Preferred Skills: Familiarity with ticketing systems and customer support metrics. Understanding of data integrity and confidentiality best practices. Previous experience in Mortgage, fintech, or SaaS industry (preferred but not mandatory). Life at Ocrolus We're a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact. Our culture is grounded in four core values: Empathy – Understand and serve with compassion Curiosity – Explore new ideas and question the status quo Humility – Listen, be grounded, and remain open-minded Ownership – Love what you do, work hard, and deliver excellence We believe diverse perspectives drive better outcomes. That's why we're committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic. We look forward to building the future of lending together.