Payment Lifecycle Associate

J.P. Morgan is a global financial services leader, offering strategic advice and products to top corporations, governments, and investors. We prioritize long-term partnerships to help clients achieve their goals, with a strong commitment to diversity and inclusion. The Commercial & Investment Bank is trusted by major global entities for its excellence in investment banking, payments, markets, and securities services. J.P. Morgan Payments provides a range of solutions, investing in future growth through technology and partnerships, while our Cash Asset Management team focuses on enhancing treasury management with automation and process improvement.

Job Summary:

Job Responsibilities:

• Lead and manage a team within a 24/7 shifting schedule, including possible weekend shifts, to meet service expectations, focusing on client experience, risk management, and process improvements.
• Oversee the monitoring and management of intraday cash positions across Nostros to ensure adequate liquidity.
• Ensure compliance with internal controls, guidelines, and cut-off times for fund transfers between internal and external Nostros.
• Direct daily reconciliations, investigate discrepancies, and ensure timely resolution of cash breaks in coordination with internal teams.
• Collaborate with Treasury to manage intraday liquidity and funding needs, providing strategic insights and recommendations.
• Monitor clearing queues and payment processing systems to ensure timely settlements and constant connectivity.
• Act as a key decision-maker in resolving operational issues, applying analytical thinking and structured problem-solving to address payment delays and discrepancies.

Required Qualifications, Skills and Capabilities:

• Strong capability to analyze complex situations, develop strategic initiatives, and implement effective solutions.
• Excellent verbal and written communication skills, with the ability to collaborate effectively across multiple teams and stakeholders.
• Strong project management skills with a focus on execution, risk awareness, and delivering results on time.
• Experience in driving process improvements and operational efficiencies within cash management or related areas.
• Working knowledge of banking/payment systems (e.g., SWIFT, ISO, Reconciliation tools, RTGS, CHAPS, TARGET2).
• Skills in sourcing, analyzing, and visualizing large data sets, with experience in Business Intelligence tools (e.g., Alteryx, Tableau, Python, Qlikview).
• Understanding of cash management, liquidity operations, and financial markets.

• Ability to work comfortably under pressure and meet deadlines, adapting to changing business needs and environments.

Preferred Qualifications, Skills and Capabilities:

• Relevant experience in Cash Operations, Market Operations, or Liquidity Operations within a financial institution.
• Experience with automation tools and technologies, particularly in enhancing operational processes.
• Ability to lead teams through change initiatives and manage the transition effectively.

• S99 Qualification

  : Relevant certifications or qualifications that enhance expertise in cash management and operations.