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3.0 - 5.0 years
0 Lacs
mumbai, maharashtra, india
On-site
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. Job Summary: As a Payment Operations Specialist within JPMorgan Chase, you will support the company's strength and resilience by assisting in the management of cash operations. Your role will contribute to the firm's growth by helping to identify and mitigate risks, and by supporting innovative solutions to real-world challenges impacting our company, customers, and communities. You will be part of a culture that encourages innovative thinking and aims for best-in-class performance. Job Responsibilities: Support the team within a 24/7 shifting schedule, including possible weekend shifts, to meet service expectations, focusing on client experience, risk management, and process improvements. Monitor and manage intraday cash position across Nostros to ensure adequate liquidity. Execute fund transfers between internal and external Nostros in compliance with internal controls, guidelines, and cut-off times. Perform daily reconciliations, investigate discrepancies, and follow up to resolve cash breaks in coordination with internal teams. Collaborate with Treasury to manage intraday liquidity and funding needs. Monitor clearing queues and payment processing systems to ensure timely settlements and constant connectivity. Act as a first responder to operational issues, applying analytical thinking and structured problem-solving to resolve payment delays, unmatched items, or incorrect postings. Support timely funding decisions and cash forecasting by analyzing LOB inflow and outflows. Participate in regression testing and implementation of system enhancements related to cash processing. Support business continuity plans and contribute to process improvement or automation initiatives. Collaborate with team members and global managers to simplify and enhance existing business processes. Assist in identifying opportunities to standardize and improve service offerings across locations using data-driven approaches. Assist in managing incidents and issues, providing updates to senior managers and engaging with relevant contacts. Participate in key global strategic initiatives. Take responsibility for resolving issues, ensuring timely and relevant communication with stakeholders. Build strong relationships with key partners, including line of business, treasury, and agent banks. Required Qualifications, Skills and Capabilities: Strong problem-solving mindset with the ability to analyze data, identify root causes, and suggest effective solutions under time constraints. High level of accuracy and attention to detail, especially in high-pressure, time-sensitive environments. Excellent communication and collaboration skills across multiple teams and stakeholders. Graduate with minimum 3 years of experience Preferred Qualifications, Skills and Capabilities: Experience in Cash Operations, Market Operations, or Liquidity Operations within a financial institution. Working knowledge of banking/payment systems (e.g., SWIFT, ISO, Reconciliation tools, RTGS, CHAPS, TARGET2, etc.). Experience in Business Intelligence automation tools such as Alteryx, Tableau, and UIPath, Python, Qlikview, AI/ML etc. Skills in data management and analysis, with the ability to source, analyze, and visualize large data sets. Project management skills with a focus on execution and risk awareness. Experience in industrializing new processes. S99 Qualification.
Posted 1 week ago
0.0 years
0 Lacs
mumbai, maharashtra, india
On-site
J.P. Morgan is a global financial services leader, offering strategic advice and products to top corporations, governments, and investors. We prioritize long-term partnerships to help clients achieve their goals, with a strong commitment to diversity and inclusion. The Commercial & Investment Bank is trusted by major global entities for its excellence in investment banking, payments, markets, and securities services. J.P. Morgan Payments provides a range of solutions, investing in future growth through technology and partnerships, while our Cash Asset Management team focuses on enhancing treasury management with automation and process improvement. Job Summary: As a Cash Asset Management Operations Manager within JPMorgan Chase, you will lead a team responsible for the management of cash operations, ensuring the firm's strength and resilience. Your leadership will contribute to the firm's growth by identifying and mitigating risks, implementing innovative solutions, and fostering a culture of excellence and continuous improvement. You will drive strategic initiatives that enhance operational efficiency and client satisfaction, while also mentoring and developing your team. Job Responsibilities: Lead and manage a team within a 24/7 shifting schedule, including possible weekend shifts, to meet service expectations, focusing on client experience, risk management, and process improvements. Oversee the monitoring and management of intraday cash positions across Nostros to ensure adequate liquidity. Ensure compliance with internal controls, guidelines, and cut-off times for fund transfers between internal and external Nostros. Direct daily reconciliations, investigate discrepancies, and ensure timely resolution of cash breaks in coordination with internal teams. Collaborate with Treasury to manage intraday liquidity and funding needs, providing strategic insights and recommendations. Monitor clearing queues and payment processing systems to ensure timely settlements and constant connectivity. Act as a key decision-maker in resolving operational issues, applying analytical thinking and structured problem-solving to address payment delays and discrepancies. Required Qualifications, Skills and Capabilities: Strong capability to analyze complex situations, develop strategic initiatives, and implement effective solutions. Excellent verbal and written communication skills, with the ability to collaborate effectively across multiple teams and stakeholders. Strong project management skills with a focus on execution, risk awareness, and delivering results on time. Experience in driving process improvements and operational efficiencies within cash management or related areas. Working knowledge of banking/payment systems (e.g., SWIFT, ISO, Reconciliation tools, RTGS, CHAPS, TARGET2). Skills in sourcing, analyzing, and visualizing large data sets, with experience in Business Intelligence tools (e.g., Alteryx, Tableau, Python, Qlikview). Understanding of cash management, liquidity operations, and financial markets. Ability to work comfortably under pressure and meet deadlines, adapting to changing business needs and environments. Preferred Qualifications, Skills and Capabilities: Relevant experience in Cash Operations, Market Operations, or Liquidity Operations within a financial institution. Experience with automation tools and technologies, particularly in enhancing operational processes. Ability to lead teams through change initiatives and manage the transition effectively. S99 Qualification : Relevant certifications or qualifications that enhance expertise in cash management and operations.
Posted 1 week ago
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